Cuisinart WCH-1000 WCH-1000 Manual - Page 6

Troubleshooting Symptom Possible Cause Solution It takes longer than 45 minutes for the water to pass through the filter. Some air is still in the filter. Place filter in an empty bowl, then fill with water, making sure it is fully submerged. Resoak it for 10-15 minutes, or until no more bubbles are observed. Unit does not dispense water when buttons are pushed. Internal water tank is not completely filled with water. Review "Filling the Internal Tank" on page 5 to be sure it was done correctly. Make sure the lower water tank is full. Continue to press and hold push buttons until water flow is steady. If unit still won't dispense water or flow does not become steady, contact Customer Service. Water continues flowing from spigot after push button is released. Push button is stuck. COLD water LED does not light up. 1. Unit might not be plugged into outlet 2. T here is no water in tanks. Remove water tanks from the base. Continue pressing button until it no longer sticks. 1. Make sure unit is plugged into outlet and is not controlled by a wall switch. 2. Make sure air has been purged from internal tank, as stated on page 5. 3. If there is water in the tank, it will take about 80 minutes for the water to chill the first time. It takes only about 30 minutes for subsequent fill-ups. Filter Timer does not show "Filtering" or "Replace." Battery is dead. Contact Customer Service for replacement filter timer. Leakage on the countertop. 1. Water tanks are not properly seated on base. 2. D rainage plug is not fully engaged. 1. Make sure water tanks are seated properly on the base. 2. Ensure that drainage plug is correctly installed on the bottom of the base. Water leaks from the top cover. Water tanks are overfilled. ROOM temperature water is warm. Drain excess water from tanks by pressing push buttons. ROOM temperature water must be used on a regular basis.