CyberPower CP1000AVRLCD User Manual - Page 8

TROUBLESHOOTING Problem Possible Cause Circuit breaker button is projecting from the back of the unit. Circuit breaker has been tripped due to an overload. Solution Turn the UPS off and unplug at least one piece of equipment. Wait 10 seconds, reset the circuit breaker by depressing the button, and then turn the UPS on. The UPS does not perform expected runtime. Battery not fully charged. Battery is worn out. Recharge the battery by leaving the UPS plugged in. Contact CyberPower Systems about replacement batteries at: cyberpowersystems.com/support. The on/off switch is designed to prevent damage from rapidly turning it off and on. Turn the UPS off. Wait 10 seconds and then turn the UPS on. The UPS will not turn on. The unit is not connected to an AC outlet. The unit must be connected to a 120V 60Hz outlet. The battery is worn out. Contact CyberPower Systems about replacement batteries at: cyberpowersystems.com/support. Mechanical problem. Contact CyberPower Systems at: cyberpowersystems.com/support. The USB cable is not connected. Connect the USB cable to the UPS unit and an open USB port on the back of the computer. PowerPanel® Personal is inactive The USB cable is connected to a (all icons are gray). bad USB port. Check for a different USB port and plug the cable in. The unit is not providing battery power. Shutdown your computer and turn the UPS off. Wait 10 seconds and turn the UPS back on. This should reset the unit. Additional troubleshooting information can be found at "Support" at www.CyberPowerSystems.com