CyberPower CP1000PFCLCD Warranty Statement - Page 1

YOUR ULTIMATE ALLY IN POWER LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE CP1000PFCLCD CYBERPOWER WARRANTY: Read the following terms and conditions carefully before using the CyberPower CP1000PFCLCD (the Product). By using the Product you consent to be bound by and become a party to the terms and conditions of this Limited Warranty (referred to as "Warranty"). If you do not agree to the terms and conditions of this Warranty, you should return the Product for a full refund prior to using it. WHO IS PROVIDING THIS WARRANTY? Cyber Power Systems (USA), Inc. ("CyberPower") provides this Limited Warranty. Except as required by law, this Warranty only covers the original purchaser ("Initial Customer"). The Warranty may not be transferred to any third party and coverage ends if the Initial Customer sells or otherwise transfers the Product. To be covered the Initial Customer must still be the owner of the Product at the time of the failure that results in the claim made under this Warranty ("Occurrence"). WHAT DOES THIS WARRANTY COVER? This Warranty is a Limited Warranty, subject to the limitations and exclusions set forth herein. This Warranty covers defects in design, materials and workmanship in the Product under normal use and conditions and when installed and used in accordance with this manual. It also covers equipment connected to the Product at the time of the Occurrence ("Connected Equipment") that was damaged due to the failure of the Product. All implied warranties are disclaimed to fullest extent allowed by law, and in any event, including any implied warranties of merchantability, fitness for a specific purpose, and quality are limited to the duration of the Warranty granted hereunder. This Warranty only applies to consumers, and shall not apply in any commercial contexts absent express contractual arrangements between CyberPower and the purchaser. WHAT IS THE PERIOD OF COVERAGE? This warranty covers the Product for three years from the date of purchase, whereby the Product will be free from defects in design, material and workmanship subject to the terms of this Warranty. Any implied warranties claim shall be limited to three years from the date of purchase. Cyber Power Systems (USA), Inc. 4241 12th Avenue East, Suite 400 | Shakopee, MN 55379 CyberPowerSystems.com WHO IS COVERED? This warranty only covers the Original Purchaser. Coverage ends if you sell or otherwise transfer the Product. HOW DO YOU GET WARRANTY SERVICE? 1. Before contacting CyberPower, identify your Product model number and the Purchase Date 2. Visit our website at www.CyberPowerSystems.com/support or call us at (877) 297-6937. 3. If your Product requires warranty service you must provide a copy of your dated purchase receipt or invoice. 4. Pack and ship the product to CyberPower and all claim forms that CyberPower provides to you. Show the Claim Number on the shipping label or include it with the product. You must prepay all shipping costs, you are responsible for packaging and shipment. HOW LONG DO I HAVE TO MAKE A CLAIM? All claims must be made within ten (10) days of the occurrence. WHAT WILL WE DO TO CORRECT PROBLEMS? CyberPower or its representative will inspect and examine the Product. CyberPower reserves the right to inspect the Product, any and all Connected Equipment, and the site of the Occurrence. The Product and all Connected Equipment must remain available for inspection until the claim is finalized. If it is determined by CyberPower or its representative, in its sole discretion, that a defect resulted in failure of the Product during its normal use, CyberPower's sole responsibility is to repair, replace, or refund the Product (at CyberPower's sole option). If it is determined by CyberPower or its representative, in its sole discretion, that the Connected Equipment was damaged by the Occurrence, CyberPower will pay to repair or replace the damaged Connected Equipment, at CyberPower's option, at an amount equal to the fair market value (NOT REPLACEMENT COST) which may be shown by blue book pricing or comparable sales data, of the Connected Equipment at the time of the Occurrence, or the original purchase price of the Connected Equipment, whichever is less, up to the maximum amount of: $350,000 for CP1000PFCLCD. WHO PAYS FOR SHIPPING? We pay when we send items to you; you pay when you send items to us. WHAT ARE SOME EXAMPLES OF WHAT THIS WARRANTY DOES NOT COVER? This Warranty does not cover or apply to: Products which are not defective or broken; Products that are working as described in the user manual; to any abnormal wear, misuse, modification, operation or storage outside environmental limits of the Product or the equipment connected to it, nor for damage while in transit or in storage, nor if there has been improper operation or maintenance, or use with items not designed or intended for use with the Product, such as laser printers, appliances, aquariums, medical or life support devices, etc. All warranties are null and void if, in CyberPower's sole discretion CyberPower determines: the Product in use during the Occurrence is not provided to CyberPower or its representative for inspection upon CyberPower's or its representative's request at the sole expense of the Original Purchaser; that the Product or Connected Equipment have been improperly installed, altered in any way or tampered with; that the damage did not result from the Occurrence or that no Occurrence in fact took place; the repair or replacement of the Connected Equipment is covered under a manufacturer's warranty; or if CyberPower or its representative determines that the Product or the Connected Equipment were not used under normal operating conditions, or were not used in accordance with all labels or instructions provided with the Product. CyberPower does not cover or undertake any liability in any event for any of the following: 1. Damage from any circumstance described as excluded above with respect to the Product. 2. Loss of or damage to data, records, or software or the restoration of data or records, or the reinstallation of software. 3. Damage from causes other than AC Power Line Transients, spikes, or surges on properly installed, grounded and code-compliant 120 volt utility power lines in the United States. 4. Damage caused by unprotected phone, network, or coaxial cables. If the connected phone, network, or coaxial cables are not protected the Warranty is null and void if a power disturbance damages your Connected Equipment through the phone, network, or coaxial lines. You are only covered if the disturbance entered through the AC lines. 5. Damage caused by voltage spikes lasting longer than 1ms. The Product was designed to eliminate disrupting and damaging effects of momentary (less than 1ms) voltage spikes or impulses from lightning or other power transients. If it can be shown that a voltage spike lasting longer than 1ms has occurred, the Occurrence will be deemed outside the rated capabilities of the Product and the Limited Warranty is void. 6. Damage following any alternation, modification, or tampering with the Product. 7. Damage when the Product was not installed or used in accordance with the user manual. 8. Damage when the Product is used contrary to any instructions provided with the Product, or for any unintended or prohibited use. WHAT OTHER LIMITATIONS APPLY? To the extent permitted by law, this Warranty and the remedies set forth are your sole and exclusive remedy and are provided in lieu of all other warranties, remedies and conditions, whether oral, written, statutory, express or implied. CyberPower disclaims all statutory and implied warranties, including without limitation, warranties of merchantability, quality, and fitness for a particular purpose and warranties against hidden or latent defects, to the fullest extent permitted by law. In so far as such warranties cannot be disclaimed, CyberPower limits the duration and remedies of such warranties to one year or the duration of this Limited Warranty if so required, and, at CyberPower's option, the repair or replacement services described herein. Some States do not allow limitations on how long an implied warranty (or condition) may last, so the limitation described above may not apply