CyberPower EC850LCD User Manual - Page 4

Troubleshooting, Technical Specifications - replacement battery

Page 4 highlights

TROUBLESHOOTING Problem Possible Cause Circuit breaker button is projecting Circuit breaker has been tripped from the side of the unit. due to an overload. Solution Turn the UPS off and unplug at least one piece of equipment. Wait 10 seconds, reset the circuit breaker by pressing the button, and then turn the UPS on. The UPS does not perform expected runtime. Battery not fully charged. Battery is worn out. Recharge the battery by leaving the UPS plugged in. Contact CyberPower Systems about replacement batteries The on/off switch is designed to prevent damage from rapidly turning it off and on. Turn the UPS off. Wait 10 seconds and then turn the UPS on. The unit is not connected to an AC outlet. The unit must be connected to a 110/120V 50/60Hz outlet. The UPS will not turn on. The battery is worn out. Contact CyberPower Systems about replacement batteries Mechanical problem. Contact CyberPower Systems The frequency is outside of the operating range of 47-63Hz. Turn the UPS off. Make sure the frequency range is within 47-63Hz. Or you can turn the UPS on in battery mode. The USB cable is not connected. Connect the USB cable to the UPS unit and an open USB port on the back of the computer. PowerPanel® Personal is inactive (all icons are gray). The USB cable is connected to a bad USB port. Check for a different USB port and plug the cable in. The unit is not providing battery power. Shutdown your computer and turn the UPS off. Wait 10 seconds and turn the UPS back on. This should reset the unit. Additional troubleshooting and contact information can be found online at CyberPowerSystems.com/support TECHNICAL SPECIFICATIONS Model EC450G EC550G EC750G EC650LCD EC850LCD Capacity 450VA / 260W 550VA / 330W 750VA / 450W 650VA / 390W 850VA / 510W Nominal Input Voltage 120 VAC Input Frequency 47 Hz to 63 Hz On-Battery Output Voltage 120Vac ± 5% On-Battery Output Frequency 50Hz/60Hz ± 1% (auto-sensing) Max Load for UPS Outlets 450VA / 260W 550VA / 330W 750VA / 450W 650VA / 390W 850VA / 510W Max Load for Full-time Surge Protection Outlets 10 Amps On-Battery Output Wave Form Simulated Sine Wave Operating Temperature 32°F to 104° F / 0° C to 40° C Operating Relative Humidity 0 to 90% non-condensing Size W x H x D 5.9 x 3.1 x 10.6 in. 5.9 x 3.1 x 10.6 in. 7 x 3.1 x 12.2 in. 5.9 x 3.1 x 10.6 in. 7 x 3.1 x 12.2 in. 150 x 79 x 269 mm 150 x 79 x 269 mm 178 x 79 x 310 mm 150 x 79 x 269 mm 178 x 79 x 310 mm Net Weight 4.5 lbs / 2.1 kg 6.0 lbs / 2.7 kg 7.7 lbs / 3.5 kg 6.4 lbs / 2.9 kg 7.7 lbs / 3.5 kg Typical Battery Recharge Time 8 hours typical from total discharge Typical Battery Life 3 to 6 years, depending on number of discharge/recharge cycles Battery Sealed Maintenance Free Lead Acid Battery Safety Approvals UL1778(UPS), cUL CSA C22.2 No.107.3-05, FCC/DoC Class B SYSTEM FUNCTION BLOCK DIAGRAM Input EMI Filter Surge Suppressor Output Normal Mode Battery Mode Charger AC / DC Battery Inverter

  • 1
  • 2
  • 3
  • 4
  • 5

TROUBLESHOOTING
Problem
Possible Cause
Solution
Circuit breaker button is projecting
from the side of the unit.
Circuit breaker has been tripped
due to an overload.
Turn the UPS off and unplug at
least one piece of equipment.
Wait 10 seconds, reset the circuit
breaker by pressing the button,
and then turn the UPS on.
The UPS does not perform
expected runtime.
Battery not fully charged.
Recharge the battery by leaving
the UPS plugged in.
Battery is worn out.
Contact CyberPower Systems
about replacement batteries
The UPS will not turn on.
The on/off switch is designed
to prevent damage from rapidly
turning it off and on.
Turn the UPS off. Wait 10 seconds
and then turn the UPS on.
The unit is not connected to an
AC outlet.
The unit must be connected to a
110/120V 50/60Hz outlet.
The battery is worn out.
Contact CyberPower Systems
about replacement batteries
Mechanical problem.
Contact CyberPower Systems
The frequency is outside of the
operating range of 47-63Hz.
Turn the UPS off. Make sure the
frequency range is within 47-63Hz.
Or you can turn the UPS on in
battery mode.
PowerPanel® Personal is inactive
(all icons are gray).
The USB cable is not connected.
Connect the USB cable to the UPS
unit and an open USB port on the
back of the computer.
The USB cable is connected to a
bad USB port.
Check for a different USB port and
plug the cable in.
The unit is not providing battery
power.
Shutdown your computer and turn
the UPS off.
Wait 10 seconds and
turn the UPS back on.
This should
reset the unit.
Additional troubleshooting and contact information can be found online at CyberPowerSystems.com/support
TECHNICAL SPECIFICATIONS
SYSTEM FUNCTION BLOCK DIAGRAM
Model
EC450G
EC550G
EC750G
EC650LCD
EC850LCD
Capacity
450VA / 260W
550VA / 330W
750VA / 450W
650VA / 390W
850VA / 510W
Nominal Input
Voltage
120 VAC
Input Frequency
47 Hz to 63 Hz
On-Battery
Output Voltage
120Vac ± 5%
On-Battery
Output Frequency
50Hz/60Hz ± 1% (auto-sensing)
Max Load for
UPS Outlets
450VA / 260W
550VA / 330W
750VA / 450W
650VA / 390W
850VA / 510W
Max Load for
Full-time Surge
Protection Outlets
10 Amps
On-Battery
Output Wave Form
Simulated Sine Wave
Operating
Temperature
32°F to 104° F / 0° C to 40° C
Operating
Relative Humidity
0 to 90% non-condensing
Size
W x H x D
5.9 x 3.1 x 10.6 in.
150 x 79 x 269 mm
5.9 x 3.1 x 10.6 in.
150 x 79 x 269 mm
7 x 3.1 x 12.2 in.
178 x 79 x 310 mm
5.9 x 3.1 x 10.6 in.
150 x 79 x 269 mm
7 x 3.1 x 12.2 in.
178 x 79 x 310 mm
Net Weight
4.5 lbs / 2.1 kg
6.0 lbs / 2.7 kg
7.7 lbs / 3.5 kg
6.4 lbs / 2.9 kg
7.7 lbs / 3.5 kg
Typical Battery
Recharge Time
8 hours typical from total discharge
Typical Battery
Life
3 to 6 years, depending on number of discharge/recharge cycles
Battery
Sealed Maintenance Free Lead Acid Battery
Safety Approvals
UL1778(UPS), cUL CSA C22.2 No.107.3-05, FCC/DoC Class B
Input
Output
Battery Mode
Normal Mode
EMI
Filter
Surge
Suppressor
Inverter
Charger
AC / DC
Battery