CyberPower PDU15M2F8R User Manual - Page 8

Troubleshooting

Page 8 highlights

Electrical Installation Step 1 - Receptacle evaluation Ensure that the plug type of your PDU unit (e.g. NEMA 5-15P, NEMA 520P, NEMA L5-30P) matches the wall receptacle type that you are using. PDU must be plugged into a three-wire, grounded wall receptacle only. CAUTION!! The wall receptacle must also be connected to an appropriate branch circuit/main with fuse or circuit breaker protection. Connection to any other type of wall receptacle may result in a shock hazard. Step 2 - Plug the PDU into the wall receptacle Step 3 - Attach equipment Before attaching equipment, it is important to calculate the total load that you will be placing on the PDU. It is extremely important not to exceed the PDU's maximum current load (as outlined in the Specifications section). In order to determine your total load, simply add up the amperage of your devices and ensure that it does not exceed the unit's capacity. Troubleshooting Problem PDU Outlets do not provide power to connected equipment Possible Cause 1. Open breaker 2. Loose power cord Amperage displayed 1. Overload on Amperage Meter 2. Amperage meter is exceeds the unit's damaged capability (Metered type only) Circuit breaker has tripped 1. Sustained overload 2. Excessive ambient or internal temperatures. 3. Faulty breaker Solution Reset Breaker check if plug is completely connected. If the problem remains contact tech support. The meter will flash when overloaded. Reduce the load on the PDU until the overload is gone. If the problem remains contact tech support. Reset Breaker. If the problem remains contact tech support. For information on Cyberpower products, visit www.cyberpower.com 6

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Electrical Installation
Ensure that the plug type of your PDU unit (e.g. NEMA 5-15P, NEMA 5-
20P, NEMA L5-30P) matches the wall receptacle type that you are using.
Step 1 – Receptacle evaluation
PDU must be plugged into a three-wire, grounded wall receptacle only.
The wall receptacle must also be connected to an appropriate branch
circuit/main with fuse or circuit breaker protection. Connection to any
other type of wall receptacle may result in a shock hazard.
CAUTION!!
Step 2 – Plug the PDU into the wall receptacle
Step 3 – Attach equipment
Before attaching equipment, it is important to calculate the total load that you
will be placing on the PDU. It is extremely important not to exceed the PDU's
maximum current load (as outlined in the Specifications section). In order to
determine your total load, simply add up the amperage of your devices and
ensure that it does not exceed the unit’s capacity.
Troubleshooting
Problem
Possible Cause
Solution
PDU Outlets do not
provide power to
connected
equipment
1. Open breaker
2. Loose power cord
Reset Breaker check if
plug is completely
connected.
If the problem remains
contact tech support.
Amperage displayed
on Amperage Meter
exceeds the unit’s
capability (Metered
type only)
1. Overload
2. Amperage meter is
damaged
The meter will flash
when overloaded.
Reduce the load on the
PDU until the overload
is gone.
If the problem remains
contact tech support.
Circuit breaker has
tripped
1. Sustained overload
2. Excessive ambient or
internal temperatures.
3. Faulty breaker
Reset Breaker.
If the problem remains
contact tech support.
For information on Cyberpower products, visit www.cyberpower.com
6