CyberPower PDU30BVHVT32F User Manual - Page 16

Product Registration Thank you for purchasing a CyberPower product. Prompt product registration entitles coverage under the Limited Warranty and Connected Equipment Guarantee, and also allows the opportunity to be notified of product enhancements, upgrades, and other announcements. Registration is quick and easy at www.cyberpower.com under "Support". Need Additional Help? Feel free to contact our Tech Support department with installation, troubleshooting, or general product questions. CyberPower Technical Support www.cyberpower.com 4241 12th Ave East, Suite 400 Shakopee, MN 55379 Toll-free: (877) 297-6937 Limited Warranty Read the following terms and conditions carefully before using the CyberPower PDU(the "Product"). By using the Product you consent to be bound by and become a party to the terms and conditions of this Limited Warranty (together referred to as this "Warranty"). If you do not agree to the terms and conditions of this Warranty, you should return the Product for a full refund prior to using it. Who is Providing this Warranty? CyberPower Systems (USA), Inc. ("CyberPower") provides this Limited Warranty. What Does This Warranty Cover? This warranty covers defects in materials and workmanship in the Product under normal use and conditions. What is the Period of Coverage? This Warranty is for as long as the original owner owns the Product. Who Is Covered? This warranty only covers the original purchaser. Coverage ends if you sell or otherwise transfer the Product. How Do You Get Service? 1. Call us at (877) 297-6937 or write to us at Cyber Power Systems (USA), Inc., 4241 12th Ave. E., STE 400, Shakopee, MN 55379 or send us an e-mail message at [email protected] for instructions. 2. When you contact CyberPower, identify the Product, the Purchase Date, and the item(s) of Connected Equipment. Have information on all applicable insurance or other resources of recovery/payment that are available to the Initial Customer and Request a Claim Number. 3. You must provide a purchase receipt (or other proof of the original purchase) and provide a description of the defect. 4. Pack and ship the product to CyberPower and, if requested, the item(s) of Connected Equipment, a repair cost estimate for the damage to the Connected Equipment, and all claim forms that CyberPower provides to you. Show the Claim Number on the shipping label or include it with the product. You must prepay all shipping costs, you are responsible for packaging and shipment, and you must pay the cost of the repair estimate. What Will We Do To Correct Problems? CyberPower will inspect and examine the Product. If the Product is defective in material or workmanship, CyberPower will repair or replace it at CyberPower's expense, or, if CyberPower is unable to or decides not to repair or replace the Product (if defective) within a reasonable time, CyberPower will refund to you the full purchase price you paid for the Product (purchase receipt showing price paid is required). Who Pays For Shipping? We pay when we send items to you; you pay when you send items to us. For information on Cyberpower products, visit www.cyberpower.com 14