D-Link DES-1105 Product Manual - Page 18

Appendix C - Contacting Technical Support Contacting Technical Support D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product. U.S. and Canadian customers can contact D-Link technical support through our web site or by phone. Before you contact technical support, please have the following ready: • Model number of the product (e.g. DES-1105) • Hardware Revision (located on the label on the bottom of the switch (e.g. rev A1)) • Serial Number (s/n number located on the label on the bottom of the switch). You can find software updates and user documentation on the D-Link website as well as frequently asked questions and answers to technical issues. For customers within the United States: Phone Support: (877) 453-5465 24 hours a day, seven days a week. Internet Support: http://support.dlink.com [email protected] For customers within Canada: Phone Support: (800) 361-5265 Monday to Friday 7:30am to 9:00pm EST Internet Support: http://support.dlink.ca email:[email protected] D-Link DES-1105 User Manual 18