D-Link DHP-500AV Product Manual - Page 14
Troubleshooting - dhp 500 av e
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Section 3 - Configuration Troubleshooting • PowerLine AV utility does not start correctly: Reinstall the utility. • PowerLine AV utility does not detect the PowerLine AV Network Adapter: Please make sure your PowerLine AV 500 Adapter is correctly plugged and connected to the computer or network device. • I can't configure any parameter of the PowerLine AV 500 Adapter, an error is shown when I try to configure it: Please make sure you have not unplugged the PowerLine AV 500 Adapter while configuring it. • I changed the connection cable to another Network adapter and now the utility does not work correctly: Please restart the utility each time you disconnect the connection cable. • I'm having a lot of problems configuring my network: If you are having problems configuring the network with two or more PowerLine AV devices, please reset all of the Network adapters and start configuring the adapters again. D-Link DHP-500AV User Manual 14