D-Link DU-562M User Guide - Page 31

D-Link DU-562M External Modem 0Chapter 8 Troubleshooting User's Guide Modem will not dial-out z Check your phone cable connected properly into LINE jack. z If you use the Tone-dialing on a line, but required the Pulse-dialing method, please change the command T to P in your dial command line. Modem will not answer an incoming call z Check your phone cable connected properly into LINE jack. z By connect a Telephone to the PHONE jack. The attached telephone will ring if you try calling from another telephone line. z Configured the modem to Auto-answer modem. No connection after modem dial out z Remote modem may be not setting to answer mode, if you aren't hearing a high-pitch tone when remote modem answering. z Perhaps poor-quality or noise telephone lines try another call. Data error when modem connection z Make sure your software data format is match to remote side (for example: 8,N, 1). z Make sure the modem flow control method is matched to communication software. z Try another call may be poor quality or noise telephone lines. Fax and voice problems z Be sure the Data Communication is installed and worked properly, otherwise check the mentioned procedure carefully and consult the Fax/Voice manual step by step. 31