D-Link DVX-2000MS-5 Product Manual - Page 52

Section 2 - Installation What's New in Service Pack 1 The Microsoft Response Point 1.0 Service Pack 1 (SP1) release includes a variety of new features and functionality: • VoIP service, offered through Internet Telephony Service Providers (ITSPs), allows you to send and receive calls over the Internet using cost-saving VoIP technology. Implement VoIP service, analog service, or both phone service solutions.You can set up direct-dial VoIP numbers, provided by your ITSP, which give your business multiple numbers without the hassle and cost of setting up new phone lines. • Upgrade firmware on phones and phone line adapters when hardware manufacturers release the latest upgrade packages.The configuration wizard automatically detects and provisions applicable devices. Perform batch upgrades or apply the upgrade package to selected devices only. • Call history lets you monitor call activity so that you can analyze business trends, patterns, and expenses. • Click to Click allows you make calls from the Assistant by double-clicking a name in the contact list. • Status indicators show in-call and parked-call status. These new icons let you know if a user's phone is available, in a call, or has no status, and if any parked calls need to be retrieved. • Park music is the default or custom audio file that callers will hear while they wait "in park," similar to being "on hold," except parked calls can be retrieved from any phone configured with Response Point. • Record answers to questions that callers frequently ask the Automated Receptionist, such as "What are your business hours?" • 1-800-CALL-411 is a free directory assistance service that provides business phone numbers and other quick information. Voice-dial this service from within the U.S. only. • Transfer parked calls directly to the voicemail box of any extension number, including your own. • Restrict outgoing calls on phones for emergency and internal access only. D-Link DVX-2000MS User Manual 52