D-Link DWR-978 Quick Installation Guide - Page 6
Troubleshooting - default password
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ENGLISH TROUBLESHOOTING 1. HOW DO I CONFIGURE MY DWR-978 ROUTER OR CHECK MY WIRELESS NETWORK NAME (SSID) AND WIRELESS ENCRYPTION KEY? • Connect your PC to the router using an Ethernet cable. • Open a web browser and enter the router's IP address: http://192.168.0.1 • Log into the router by leaving the password area blank. • Once logged in, you will be prompted to change the password from the default. • Use the wizard located under Internet settings to configure the router, or make changes manually. Note: If you have changed the password and cannot remember it, you will need to reset the router to factory defaults. 2. HOW DO I RESET MY DWR-978 ROUTER TO FACTORY DEFAULT SETTINGS? • If you cannot remember your router's administrator password, you may use a paperclip to press and hold the reset button on the router for about 10 seconds. Note: Resetting the router to factory default will erase the current configuration. To reconfigure your router, log in as outlined in question 1, then run the Setup Wizard. 3. HOW DO I ADD A NEW WIRELESS DEVICE OR PC IF I HAVE FORGOTTEN MY WIRELESS NETWORK NAME (SSID) OR WIRELESS ENCRYPTION KEY? • Every device that needs to connect to the router wirelessly will need use the correct Wireless Network Name (SSID) and encryption key. • Use the web-based user interface (as described in question 1 above) to check or choose your wireless settings. • Make sure you write down these settings so that you can enter them into each wirelesslyconnected PC. You will find a dedicated area on the back of this document to note this important information down for future use. 4. WHY AM I UNABLE TO ESTABLISH AN INTERNET CONNECTION? • If connecting using a mobile connection, make sure that you are within range of the mobile service provider, and that the service has been correctly configured. • If connecting using WAN via an ADSL/Cable service, make sure the modem has been enabled/ connected and is operational, and that the service is correctly configured. TECHNICAL SUPPORT 4 eu.dlink.com/support DWR-978