D-Link VWR-VR User Manual - Page 46

Appendix A - Troubleshooting If your Internet connection works, but you don't hear a dial tone or a voice recording: 1. Be sure your phone is plugged in to the Green Phone Port 1 on the rear panel of the Vonage Device, and that it is disconnected from the wall jack that a traditional phone uses. 2. Reset all of your equipment, following the steps described on page 41. After you reset all your equipment, pickup your telephone handset to listen again for a dial tone. If you hear a voice recording instructing you to connect your phone to the Green Phone 1 Port: 1. Hang up your phone. 2. Confirm that the phone cord is firmly plugged into the Green Phone Port 1, and listen again for a dial tone. If you're still having trouble, please call 1-866-243-4357 In Canada, call 1-877-272-0528 During the startup process you may notice that the Power light on the front of the VWR is blinking. These blinks indicate that the VWR is booting up with Vonage service. You may find the following blink sequences helpful to you: 1 blink (blink, pause, repeat) 2 blinks (2 blinks, pause, repeat) 3 blinks (3 blinks, pause, repeat) 4 blinks (4 blinks, pause, repeat) Rapid Blinking Solid VWR is powering up VWR is obtaining an IP address VWR is obtaining configuration from Vonage VWR is registering with Vonage Downloading/upgrading firmware (do not power down) Startup process is complete D-Link VWR User Manual 42