Dacor DR30EIF Use & Care Manuals - Page 31
Before You Call for Service, Warranty and Service
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Before You Call for Service Problem Oven door will not open. Error code appears and stays on display, for example "U55." May Be Caused By Oven is set to self clean. An error code having a letter with a number following it that appears and stays on the display indicates a problem that cannot be resolved by the customer. What to Do Check display. If lock symbol appears on display oven door cannot be opened. Wait for oven to complete self clean process or press CANCEL · SECURE. Door will unlock once oven has cooled. Call for service. Warranty and Service Getting Help Before you request service: 1. Review the Before You Call For Service section of this manual (page 27). 2. Use the helpful tips found in our Problem Solution Guide. 3. Become familiar with the warranty terms and conditions of your product on the following page. 4. If none of these tips or suggestions resolves your problem, call our Customer Service center at the number below. Dacor's Customer Service center is available 6:00 a.m. - 5:00 p.m. Pacific Time For warranty repairs or questions and for Dacor Distinctive Service (DDS) in the US and Canada Phone: (800) 793-0093, extension 2822 For non-warranty repairs or questions in the US and Canada Phone: (800) 793-0093, extension 2813 Contact us through our web site at: www.dacor.com/contact-us 29
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