Danby DAC12010E Product Manual - Page 10

TROUBLESHOOTING Occasionally, a problem may occur that is minor, and a service call may not be necessary. Use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby's Toll Free Number for assistance: 1-800-26- (1-800-263-2629) PROBLEM POSSIBLE CAUSE SOLUTION 1) Air conditioner will not operate. • No power to the unit. • Check connection of power cord to power source. • Check fuse or circuit breaker. • Set SELECTOR SWITCH to position other than "OFF". • The power cord "RESET" button must always be pushed in (engaged) for correct operation. 2) Inefficient or no cooling. • Dirty air filter. • Clean/replace air filter. • Unit size inappropriate for application • Check with dealer to determine • Blocked air flow. proper unit capacity for application. • Power interruption, settings changed • Remove obstruction from grill or too quickly, or compressor overload outdoor louvres. tripped. • Turn the unit off and wait 5 minutes before attempting to restart. 3) Noisy unit • Loose parts. • Inadequate support. • Tighten loose parts. • Provide additional support to unit. 4) Odors • Formation of mold, mildew, or algae • Clean unit thoroughly. on wet surfaces. • Place algaecide tablet in base pan. 5) Water dripping outside • Hot and humid weather. • Condensation run-off is normal under these conditions. 6) Water dripping inside • Unit is not properly angled to allow • Unit must be installed on an angle for water to drain outside. proper condensation run-off. Check the unit and make any adjustments. 7) Ice or frost build-up. • Low outside temperature • Unit air filter is dirty • When outdoor temperature is approximately 18.3°C (65°F) or below, frost may form when unit is in cooling mode. Switch unit to FAN (only) operation until frost melts. • Remove and clean filter. NOTES: 1) If circuit breaker is tripped repeatedly, or fuse is blown more than once, contact a qualified technician. 2) When unit is installed using proper installation steps, unit is properly tipped toward the outdoors to allow for condensation run-off. 9