Danby DDW497W Product Manual - Page 9

Common Dishwasher Problems & Solutions

Page 9 highlights

Common Dishwasher Problems & Solutions PROBLEM The dishwasher will not start. POSSIBLE CAUSE • Dishwasher not receiving electrical power. SOLUTON • Check electrical connection (fuse / circuit breaker). • Door is unlatched. • Close and latch door. • Dishwasher not level. • Level unit. Dishes are not clean. • Improper loading. • Array dishes so spray action reaches all surfaces. • Do not overload dishwasher. • Spray arm not rotating freely. • Check spray arm to make sure nothing (e.g. cutlery) is obstructing spray arm rotation. • Check if filter screen has become dislodged and is obstructing spray arm rotation. • Not enough detergent and/or improper detergent being used. • Use more dishwasher detergent. • Do not use detergent that is hard or caked. • Use only a recommended dishwasher detergent. Chipping or breaking of glassware. Water remains in bottom of dishwasher • Improperly prepared dishes. • Water inlet hose kinked/bent due to improper installation. • Excess food soil and liquids should be removed from dishes before loading. • Eliminate kink or bend from inelet hose. • Improper loading of dishes. • A small amount of water (in sump area) is normal. • Excessive amount of water; cycle not completed. • Do not overload dishrack. Load glasses on the upper rack only; not over dishrack pins. Glases loaded over dishrack pins are not properly supported and are subject to damage. • This is necessary to keep the pump primed and is drained automatically at the beginning of each cycle. • Allow dishwasher to complete full cycle. 8

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26

8
Common Dishwasher Problems & Solutions
PROBLEM
POSSIBLE CAUSE
SOLUTON
The dishwasher will not start.
Dishwasher not receiving
electrical power.
Door is unlatched.
Dishwasher not level.
Check electrical connection
(fuse / circuit breaker).
Close and latch door.
Level unit.
Dishes are not clean.
Improper loading.
Spray arm not rotating freely.
Not enough detergent and/or
improper detergent being used.
Improperly prepared dishes.
Water inlet hose kinked/bent due
to improper installation.
Array dishes so spray action
reaches all surfaces.
Do not overload dishwasher.
Check spray arm to make sure
nothing (e.g. cutlery) is
obstructing spray arm rotation.
Check if filter screen has
become dislodged and is
obstructing spray arm rotation.
Use more dishwasher detergent.
Do not use detergent that is
hard or caked.
Use only a recommended
dishwasher detergent.
Excess food soil and liquids
should be removed from dishes
before loading.
Eliminate kink or bend from
inelet hose.
Chipping or breaking of glass-
ware.
Improper loading of dishes.
Do not overload dishrack. Load
glasses on the upper rack only;
not over dishrack pins. Glases
loaded over dishrack pins are
not properly supported and are
subject to damage.
Water remains in bottom of
dishwasher
A small amount of water (in
sump area) is normal.
Excessive amount of water;
cycle not completed.
This is necessary to keep the
pump primed and is drained
automatically at the beginning of
each cycle.
Allow dishwasher to complete
full cycle.