Danby DPAC12010H Product Manual - Page 10

TROUBLESHOOTING Occasionally, a problem may occur that is minor, and a service call may not be necessary. Use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot for assistance, or Danby's Toll Free Number: 1-800-26- PROBLEM 1) Unit does not work POSSIBLE CAUSE SOLUTIONS • Power is out. • The plug is not plugged in properly. • The full-tank indicator is ON; tank is full. • Current leaking or pressing test button on LCDI plug. • Wait for power to return. • Plug in properly. • Remove drain water from the drain tank. • Press the reset button after resolving problem. • Indoor set temperature has been 2) Unit suddenly stops during operation. • reached. The preset time is up. • The full-tank indicator is ON; tank is full. • Reset the temperature level. • Reset the timer. • Remove drain water from the drain tank. 3) Unit runs intermittently • Malfunction. • Contact your dealer. • Surrounding temp. is too high/low. • This is normal. • Exhaust duct hose is blocked. • Check the duct hose. 4) Unit functions but the room is not cooled. • Window or door is open in room. • There is a heat source or too many people in the room. • Air intake grill is clogged. • Filter is too dirty. • Temperature setting is too high. • Close all windows/doors. • Move any heat sources from room. • Clean air intake grill. • Replace the filter. • Lower temp. setting. 5) Condensed water spills out when moving the unit. • The tank is nearly full. • Remove drain plug on rear bottom and drain out water. 9