DeLonghi ECO310BK Owner Manual - Page 11

Problem POSSIBLE CAUSES SOLUTION Espresso coffee does not flow out • No water in the tank • Fill the water tank • The holes in the filter-holder are blocked • Clean the holes in the filter-holder spouts • Espresso coffee drips from the ed- • ges of the filter-holder instead of through the holes • • The espresso coffee is cold • • • Loud pump noise • The espresso boiler outlet is blocked • The filter-holder is inserted incorrectly • The espresso boiler gasket has lost • elasticity The holes in the filter-holder spout are • blocked The espresso OK light is not on when the • coffee button is pressed Pre-heating has not been carried out • The cups have not been pre-heated • The water tank is empty • Clean the boiler outlet as indicated in the "Cleaning the boiler outlet" paragraph Attach the filter-holder correctly by placing filter holder on the left side of the machine and turning towards the right. Filter holder should be tightly locked in place. Replace the espresso boiler gasket by calling customer service. Clean the holes in the spouts. Wait for the OK light to switch on Pre-heat as indicated in the "preheating the coffee machine" paragraph Pre-heat the cups using hot water or leave them for at least 20 minutes on the cup warmer plate. Fill the water tank • The coffee crema is clear (it flows • quickly from the spout) • The tank is inserted incorrectly and the valve on the bottom is not open The ground coffee has not been sufficiently pressed Not enough ground coffee • Press the tank lightly to open the valve on the bottom • Tamper the ground coffee more (fig. 10)) • Increase the amount of ground coffee • The coffee is not ground finely enough • Only use coffee ground specifically for espresso coffee machines • Incorrect type of ground coffee • Change the type of the ground coffee. It is recommended to use a dark espresso roast. The coffee crema is dark (it flows • The ground coffee is too tightly pressed • Tamper the coffee less (fig. 6) slowly from the spout) • Too much ground coffee • Decrease the amount of ground coffee • The espresso boiler outlet is blocked • Clean as indicated in the "Cleaning the espresso boiler outlet" paragraph. • The filter is blocked • Clean as indicated in the "cleaning the filter" paragraph. • The coffee is too finely ground • Only use coffee ground specifically for espresso coffee machines • The ground coffee is too fine or is damp • Only use coffee ground specifically for espresso coffee machines and it must not be too damp • Incorrect type of ground coffee • Change the type of the ground coffee. It is recommended to use a dark espresso roast. The milk does not froth when ma- • The milk is not cold enough king a cappuccino • Always use milk at refrigerator temperature (41°F/5°C). • The frother is dirty • Carefully clean the holes in the frother in particular, those indicated in figure 21 12