Definitive Technology DN15 Owners Manual - Page 19

English OWNER'S MANUAL Service Service and warranty work on your Definitive Technology loudspeaker will normally be performed by the Definitive Technology dealer or importer. If, however, you wish to return the speaker to us, please contact us first, describing the problem and requesting proper authorization. NOTE: Definitive phone and email technical support is only offered in English. Product Servicing Please note that the address given below is the address of our offices only. Under no circumstances should loudspeakers be shipped to our offices or returned without contacting us first and obtaining return authorization. Technical Assistance If you have any questions, please contact the Definitive Technology dealer or importer where you purchased your product. If they are unable to help you, please contact us directly. 1-800-228-7148 www.DefinitiveTechnology.com Email: info@DefinitiveTech.com twitter: @DefinitiveTech Each subwoofer leaves our plant in perfect condition. Any visible or concealed damage most likely occurred in handling after it left our plant and should be reported at once to your Definitive Technology retailer where you purchased your product. Please unpack your system carefully. Save all cartons and packing material in case you move or need to ship your system. Record the serial number found on the back of the subwoofer. Serial Number US: 5541 Fermi Court Carlsbad, CA 92008 EU : Sound United Europe a division of D&M Europe B.V. Beemdstraat 11, 5653 MA Eindhoven The Netherlands UK: D&M Audiovisual Ltd. Cells 1 & 2 Kopshop 6 Old London Road Kingston Upon Thames KT2 6QF UK 19