Definitive Technology W7 W7 Owner s Manual - Page 6

Software Updates In the spirit of improving the performance and functionality of your system, software updates will be required from time to time. To download those updates, we highly encourage you to register your Definitive product during the setup process. On the home page of the app, scroll down to "Aficionado Services" and follow the instructions. Basic Troubleshooting Under "Settings" on the Definitive App home page, you will find a category called Troubleshooting. This link will take you to the DTS Play-Fi Knowledge Base https://play-fi.com/faq?/support. Note that quite often an issue can be traced back to router or network performance. As always, for help answering any of your questions, please call the Aficionado hotline at 1-800-223-5246. IMPORTANT NOTE: Router speeds and ranges that a manufacturer lists are determined under ideal operating conditions. A router's signal can be affected by walls and their construction materials. Technical Assistance Contact Us Directly Please contact the Definitive Technology Wireless Collection Customer Service and Technical Support Group at 1-800-223-5246. To best assist you we are available 7 days a week, Monday - Friday from 9am to 9pm and on Saturdays and Sundays from 10am to 6pm email: [email protected] owner's manual www.definitivetech.com 6