Dell 2100MP Content: Dell 2100MP Projector User's Guide - Page 30

Back to Contents Page Troubleshooting: Dell™ 2100MP Projector No image appears on the screen Partial, scrolling, or incorrectly displayed image The screen does not display your presentation Image is unstable or flickering Image has vertical flickering bar Image color is not correct Image is out of focus The image is stretched when displaying 16:9 DVD Image is reversed Lamp is burned out or makes a popping sound Self-diagnostic for video If you experience problems with your projector, see the following troubleshooting tips. If the problem persists, contact Dell. No image appears on the screen l Ensure that the lens cap is removed and the projector is turned on. l Ensure the external graphics port is enabled. If you are using a Dell portable computer, press consult your owner's manual. . For other computers, l Ensure that all the cables are securely connected as described in "Connecting the Projector." l Ensure that the pins of the connectors are not bent or broken. l Ensure that the lamp is securely installed (see "Changing the Lamp"). l Or run "Self-diagnostic test" (see " Self-diagnostic for video" ) for preliminary diagnostic on projection problem for video. Partial, scrolling, or incorrectly displayed image l Press the Resync button on the remote control or the control panel. l If you are using a Dell portable computer (for other computers consult your owner's manual): 1. Set the resolution of the computer to SVGA (800 x 600): 1a) Right click on the unused portion of your Windows desktop-» Properties-» Settings tab. 1b) Verify the "Screen area" slide bar is set to 800 x 600 pixels. 2. Press . l If you experience difficulty in changing resolutions or your monitor freezes, restart all the equipment and the projector. The screen does not display your presentation l If you are using a portable computer, press . Image is unstable or flickering l Adjust the tracking in the OSD Computer Image tab. Image has vertical flickering bar l Adjust the frequency in the OSD Computer Image tab.