Administrative support
...................................................................
96
Adjusting Power Saver
......................................................................................................................................................
96
Restoring the factory default settings
..........................................................................................................................
96
Clearing jams
.....................................................................................
97
Avoiding jams
.......................................................................................................................................................................
97
Accessing jam areas
............................................................................................................................................................
98
Understanding jam lights and access locations
.......................................................................................................
98
Clearing jams behind the photoconductor kit and toner cartridge
...............................................................
102
Clearing jams from the standard exit bin
.................................................................................................................
104
Clearing jams from Tray 1
..............................................................................................................................................
104
Clearing jams from Tray 2
..............................................................................................................................................
106
Clearing jams in the manual feeder
...........................................................................................................................
107
Clearing jams behind the rear door
...........................................................................................................................
108
Troubleshooting
.............................................................................
110
Solving basic printer problems
....................................................................................................................................
110
Solving printing problems
.............................................................................................................................................
110
Jobs do not print
...........................................................................................................................................................................
110
Multiple-language PDFs do not print
....................................................................................................................................
111
Job takes longer than expected to print
..............................................................................................................................
111
Job prints from the wrong tray or on the wrong paper
.................................................................................................
111
Incorrect characters print
...........................................................................................................................................................
111
Tray linking does not work
........................................................................................................................................................
112
Large jobs do not collate
...........................................................................................................................................................
112
Solving option problems
................................................................................................................................................
112
Option does not operate correctly or quits after it is installed
....................................................................................
112
Drawers
.............................................................................................................................................................................................
113
Memory card
..................................................................................................................................................................................
113
Solving paper feed problems
.......................................................................................................................................
113
Paper frequently jams
.................................................................................................................................................................
113
Paper jam lights remain on after jam is cleared
................................................................................................................
114
Page that jammed does not reprint after the jam is cleared
........................................................................................
114
Solving print quality problems
....................................................................................................................................
114
Isolating print quality problems
..............................................................................................................................................
114
Blank pages
.....................................................................................................................................................................................
115
Characters have jagged or uneven edges
...........................................................................................................................
116
Clipped images
..............................................................................................................................................................................
116
Gray background
..........................................................................................................................................................................
116
Ghost images
..................................................................................................................................................................................
116
Contents
6