Dell 34 Curved Gaming S3422DWG S3422DWG Monitor Display Manager Users Guide - Page 21

Troubleshooting If DDM cannot work with your monitor, DDM will show below icon in your notification tray. 10:17 AM 2021/03/01 Click on the icon, DDM shows a more detailed error message. 10:17 AM 2021/03/01 Please note that DDM only works with Dell branded monitors. If you are using monitors from other manufacturers, DDM doesn't support them. If DDM is unable to detect and/or communicate with a supported Dell monitor, please take below actions to troubleshoot: 1. Make sure the video cable is properly connected to your monitor andyour PC, especially the connectors should be firmly inserted into position. 2. Check the monitor OSD to ensure DDC/CI is enabled. 3. Make sure you have the correct and latest display driver from the graphics vendor (Intel, AMD, NVidia, etc.). Display driver is often the cause of DDM failure. Troubleshooting | 21