Dell Alienware 25 Gaming AW2523HF Alienware AW2523HF Monitor Users Guide - Page 58

Built-in diagnostics, Disabling AMD FreeSync, To run the built-in diagnostics, Others > Self

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Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and graphics card. Alienware 25 Monitor Game Brightness/Contrast Input Source Display Audio Menu Personalize Others Display Info DDC/CI LCD Conditioning Firmware Service Tag Self-Diagnostic Reset Others Factory Reset Select On O M2T101 ABCDEFG Select Exit AW2523HF To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2. Using the joystick, navigate on the OSD menu and select Others > SelfDiagnostic. 3. Press the joystick button to start the diagnostics. A gray screen is displayed. 4. Observe if the screen has any defects or abnormalities. 5. Toggle the joystick once again until a red screen is displayed. 6. Observe if the screen has any defects or abnormalities. 7. Repeat steps 5 and 6 until the screen displays green, blue, black, and white colors. Note any abnormalities or defects. If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the graphics card and computer. The test is complete when a text screen is displayed. To exit, toggle the joystick control again. Disabling AMD FreeSync AW2523HF monitor has FreeSync enabled by default. Please toggle between FreeSync on/off from AMD Software Adrenalin Edition. Once disabled on the AMD Software side, FreeSync is disabled on the monitor also. 58 | Troubleshooting

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Troubleshooting
Built-in diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with
your computer and graphics card.
AW2523HF
Exit
DDC/CI
Display Info
LCD Conditioning
Firmware
Service Tag
Self-Diagnostic
Reset Others
Factory Reset
Alienware 25 Monitor
Display
Menu
Personalize
Others
Input Source
Audio
Game
Game
Others
Display
Menu
Personalize
Input Source
Audio
Brightness/Contrast
On
Off
M2T101
ABCDEFG
Select
Select
To run the built-in diagnostics:
1.
Ensure that the screen is clean (no dust particles on the surface of the screen).
2.
Using the joystick, navigate on the OSD menu and select
Others > Self-
Diagnostic
.
3.
Press the joystick button to start the diagnostics. A gray screen is displayed.
4.
Observe if the screen has any defects or abnormalities.
5.
Toggle the joystick once again until a red screen is displayed.
6.
Observe if the screen has any defects or abnormalities.
7.
Repeat steps 5 and 6 until the screen displays green, blue, black, and white
colors. Note any abnormalities or defects.
If you do not detect any screen abnormalities upon using the built-in diagnostic
tool, the monitor is functioning properly. Check the graphics card and computer.
The test is complete when a text screen is displayed. To exit, toggle the joystick
control again.
Disabling AMD FreeSync
AW2523HF monitor has FreeSync enabled by default. Please toggle between
FreeSync on/off from AMD Software Adrenalin Edition.
Once disabled on the AMD Software side, FreeSync is disabled on the monitor
also.