Dell Alienware Aurora R9 Me and My For Inspiron XPS and Alienware computers
Dell Alienware Aurora R9 Manual
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- Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 1
Me and My Dell For Inspiron, XPS, and Alienware computers - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 2
and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 3
RealSense 3D camera...15 Wireless display...15 Keyboard...15 Physical keyboard...15 On-screen keyboard...16 Keyboard connection types...17 Service Tag and Express Service code...17 Locating the label on your computer...17 Storage device...17 Internal storage devices...18 Removable storage devices - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 4
Memory module...20 System board...20 Chipset...20 Processor...20 Computer fan...21 Heat sink...21 Thermal grease...21 Video card...21 TV tuners...22 Speakers...22 2.1 Audio...23 5.1 Audio...23 7.1 Audio...23 Webcam...23 Network...23 Local Area Network...23 Wireless Local Area Network...24 Wireless - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 5
Backup and Recovery Basic...44 Dell Backup and Recovery premium...44 Dell Factory Image Restore...45 System Restore...46 Windows 10...46 Windows 8.1...46 Windows 7...47 Operating System disc...47 System reinstall media...47 7 Troubleshooting...49 Basic troubleshooting steps...49 Diagnostics...49 Pre - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 6
Configuring the power button behavior...56 Dell Power Manager...56 Improving battery life...56 Migration tips...57 Ergonomic instructions...58 Dell and the environment...59 Regulatory compliance policy...60 6 Contents - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 7
instructions specific to your computer or tablet, see the Quick Start Guide shipped with your computer or see the Setup and Specifications at www.dell.com/support on setting up your modem and router, contact your internet service provider. Connecting to the internet using LAN 1. Connect the Ethernet - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 8
a network service contract, the internet may already be activated. NOTE: Ensure Wi-Fi is enabled on your computer. For more information on enabling wireless on your computer, see the Quick Start Guide shipped with your computer or see the Setup and Specifications at www.dell.com/support. Windows 10 - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 9
. 4. Click or tap Configure and click or tap Test. You should hear a tone from each speaker. 5. Click or tap Next, and follow the on-screen instructions. Windows 7 1. Click the Start icon, type Sound in the search box and press Enter. In the results list, click Sound. Or, click Start > Control Panel - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 10
printer to the USB port on your computer. Some printers may also support Wi-Fi and Bluetooth connections. NOTE: The features of the printer Add a printer. The Add a device window appears. 4. Follow the on-screen instructions. NOTE: If your printer is installed, it should appear in the list on the - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 11
The Add Printer window appears. 3. Follow the on-screen instructions. NOTE: You may be prompted to install the printer driver Guide shipped with your computer or see the Setup and Specifications at www.dell.com/support. Connecting multiple monitors Most desktop PC graphics or video cards can support - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 12
only-Use only display 2 and show nothing on display 1. The primary monitor will be disabled and only the second monitor will be used. Traditional desktop mode 1. Go to the Control Panel and choose Display. 2. Choose Change Display Settings on the left. 3. In the Change Display Settings window, click - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 13
to portable computers, tablets, and certain desktop computers. The Dell power-adapter kit consists of the power be user-replaceable or may require a Dell service technician to replace. NOTE: High-capacity Dell Power Manager feature is not supported in Alienware systems. About your computer 13 - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 14
your fingers. You can use the touchpad to move the cursor, drag or move selected items, and click by tapping the surface. Gesture‑enabled touchpads support gestures such as zoom, pinch, rotate, scroll, and so on. You can also purchase external touchpads. A precision touchpad is a new class of input - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 15
sensors. This feature enables enhanced interactivity during video conferencing, online gaming, and so on. Intel RealSense 3D camera RealSense cameras generally have onscreen keyboards and some tablets also support external keyboards. Dell desktops have an external keyboard connected using USB or - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 16
on the backlight manually or configure the backlight game actions. NOTE: Backlit keyboard may not be available on all computers. To check if backlit keyboard is available on your computer, see the Quick Start Guide shipped with your computer or see the Setup and Specifications at www.dell.com/ support - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 17
for your computer to boot up to the desktop, then turn off your computer and try again. 3. Navigate to the Main tab and look for Service Tag. For more information about BIOS setup program, see the Service Manual of your computer at www.dell.com/support. Storage device Storage devices allow you to - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 18
• Flash drives • External hard drives Optical drives and discs Your computer may support a DVD RW or a DVD RW and Blu-ray combo drive. Optical commonly used in devices such as digital cameras, mobile phones, media players, gaming consoles, and so on. Your computer may have a media-card reader to - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 19
Multimedia Card (MMC) MultiMedia Card plus (MMC+) MultiMedia Card (MMC) Mobile RS MMC Extreme Digital (xD) Memory Stick XC (MSXC) Compact Flash I, II/Compact Flash MD Memory Stick Duo Memory Stick Pro Duo Memory Stick Pro-HG Duo About your computer 19 - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 20
, the chipset may be integrated in the processor. Processor Processors receive data and instructions from applications and process the data as requested by the software. Processors are designed specifically for desktops, laptops, mobile devices, and so on. Generally, the processor designed for one - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 21
Processors are mainly classified based on: • Number of processing cores • Speed or frequency measured in GigaHertz (GHz) or MegaHertz (MHz) • On-board memory, also referred to as cache These aspects also determine the performance of the processor. Higher values generally mean better performance. - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 22
Integrated video cards generally share the system memory (RAM) and the may also utilize the processor graphic intensive applications,high‑definition video games, and so on. NOTE: When available for desktop and laptop computers as internal or external devices. NOTE: TV tuners are not supported in all - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 23
NOTE: Your sound card and speakers must support 5.1/7.1 channels for producing 5.1/7.1 channel audio. 2.1 Audio 2.1 refers to a system with two speakers (left and right channel) and one subwoofer. 5.1 Audio 5.1 refers to the number of - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 24
802.11 protocols). Wireless Wide Area Network Also known as Mobile Broadband, this service is generally provided by the phone companies for use on mobile devices. A mobile device or laptop must support WWAN technology to connect to this network. Wireless Personal Area Network Devices are generally - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 25
proximity. You can use NFC-enabled devices to read NFC-tags, make payments, share files between compatible devices, and so on. On Dell laptops and tablets that support NFC, it is enabled by default when wireless in turned on. NOTE: For connecting your NFC-enabled device to your computer or tablet - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 26
a file or folder. Display the address bar drop-down in Windows Explorer. Refresh the active window. Cycle through screen elements in a window or on the desktop. Activate the menu bar in the active program. Copy a selected item. Cut a selected item. 26 Using your computer - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 27
the cursor to the beginning of the previous paragraph. Select a block of text. Select more than one item in a window or on the desktop, or select text within a document. Minimize all open windows. Restore all minimized windows. This key combination functions as a toggle to restore minimized windows - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 28
through open apps. NOTE: For special shortcut keys available on your computer, see the Quick Start Guide shipped with your computer or see the Setup and Specifications at www.dell.com/support. Customizing your keyboard You can customize your keyboard as follows: • Change the time before keyboard - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 29
your computer. NOTE: You can change the touchpad gestures settings by double‑clicking the touchpad icon in the notification area. Your computer may support Scroll, Zoom, Rotate, Flick, and Quick Launch gestures. Table 4. List of touchpad gestures Scroll Pan-Move the focus on the selected object - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 30
Zoom Tap on the touchpad to stop auto‑scroll. Horizontal Auto‑Scroll-Scroll left or right on the active window. Move two fingers left or right at a fast pace to start horizontal auto‑scroll. Tap on the touchpad to stop auto scrolling. Circular Scroll Up/Down-Scroll up or down. In the vertical‑ - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 31
If your computer or tablet has a touch screen display, you can touch the screen to interact with the items instead of using a mouse or a keyboard. Some of the basic tasks that you can perform using a touch screen are open files, folder, and apps, zoom‑in, zoom‑out, scroll, rotate images, and so on. - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 32
Rotate Scroll Rotate clockwise-Keeping a finger or thumb in place, move the other finger in an arched direction to the right. Rotate counter-clockwise-Keeping a finger or thumb in place, move the other finger in an arched direction to the left. You can also rotate the active content by moving both - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 33
your computer or tablet and the device you are pairing. On a Dell laptop, turn on wireless to enable Bluetooth. NOTE: For information to listed, ensure that your device is discoverable. 4. Follow the on-screen instructions to complete the pairing process. NOTE: A passcode may be displayed on your - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 34
If your computer has multiple webcams or microphones (integrated or external), you can select the webcam and microphone you want to use with Dell Webcam Central. 1. Open Dell Webcam Central. 2. Click or tap the drop‑down arrow next to the camera icon at the bottom‑left corner of the window. 3. Click - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 35
ports. For information on the ports available on your computer or tablet, see the Quick Start Guide shipped with your computer or see the Setup and Specifications at www.dell.com/ support. Types of audio ports Table 6. Types of audio ports Headphone port-Connect headphones, powered speaker, or - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 36
transfer data between your computer and the device and also to charge supported devices. For more information, see the documentation for your device. Some ‑USB Powered USB The standard USB port is present on most laptops and desktops. Most USB devices connect to the computer using this port. A mini‑ - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 37
using BIOS setup program. Depending on your device, this port may support USB 3.1, Display over USB-C, and Thunderbolt 3 devices. For more user to run the USB 3.0 ports in USB 2.0 mode temporarily for troubleshooting purposes and also when operating system is reinstalled using a USB optical drive - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 38
commonly available on computers, TVs, set-top boxes, DVD and Blu-ray players, gaming consoles, and so on. Advantages of HDMI • Supports high resolutions and high refresh‑rates • Supports 3D transmission • Supports HDCP • Commonly available in most computers and consumer multi‑media devices • Can be - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 39
NOTE: Persistence technology may not be supported on all computers. Getting Help on Absolute Dell provides help on persistence technology through Absolute Software. You can contact Absolute Software for help on installation, configuration, usage, and troubleshooting. To contact Absolute Software see - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 40
, help with common errors and troubleshooting, virus and spyware removal, wireless network setup, and more. You can also find articles and FAQs on the most common problems and instructions on performing common tasks. The support categories provide flexible pricing and varying degrees of customer - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 41
it from the Dell support website at www.dell.com/support . NOTE: If you restore your computer using PC Restore or a similar application, Quickset is restored as well. NVIDIA 3D Applications The NVIDIA 3DTV Play application installed on your computer enables you to play 3D games, watch Blu-ray - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 42
settings for the current game. Move objects towards you support representative to interact with your computer with your permission. A DellConnect request is initiated by a technical support agent when required during troubleshooting. NOTE: To access DellConnect and terms of usage, see www.dell - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 43
Backup and Recovery has two versions: • Dell Backup and Recovery Basic • Dell Backup and Recovery Premium Table 12. Dell Backup and Recovery features Features Restore your system back to factory state Basic Premium Backup files manually Restore files from backup Continuously backup files to - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 44
tile and select Data Backup. 3. Click or tap Upgrade to Dell Backup and Recovery Premium. Restoring data from a system backup 1. Launch Dell Backup and Recovery. 2. Click or tap the Backup tile and select System Backup. 3. Follow the on-screen instructions. 44 Restoring your operating system - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 45
operating system problem. 1. Turn on or restart the computer. 2. When the DELL logo appears, press F8 a few times to access the Advanced Boot Options window. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, reboot - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 46
: If you do not want to proceed with Dell Factory Image Restore, click or tap Cancel. 8. your computer updates Windows system files to support the new software or device. Sometimes, 5. Click or tap Next and follow the on-screen instructions. Undoing the last system restore 1. Right-click (or press - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 47
computer and try again. 3. Select the CD/DVD drive from the list and press Enter. 4. Follow the on-screen instructions. System reinstall media The system reinstall media created using Dell Backup and Recovery enables you to return your hard drive to the operating state it was in when you purchased - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 48
into the optical drive or connect the USB key and turn on the computer. 3. When the DELL logo appears, press F12 immediately to access the boot menu. NOTE: If you wait too long boot device. 6. Follow the on-screen instructions to complete the recovery process. 48 Restoring your operating system - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 49
connect an external speaker and check for sound. NOTE: For more information on troubleshooting, solutions to common problems, and FAQs, see www.dell.com/support. To contact Dell for technical support, see Contact Dell. Diagnostics Your computer has built-in diagnostic tools to help you determine the - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 50
see the Windows desktop, then restart support or Contact Dell. Follow the instructions on the screen to continue to the next test, retest the component that failed, or stop the test and restart the computer. If the PSA completes successfully, the following message appears on your screen: No problems - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 51
. Three Four Five Six Seven Possible system board failure-Chipset error RAM read/write failure Real‑time Clock failure Video card or video controller failure Processor failure NOTE: This beep code is supported for computers with Intel processor only. Eight Display failure Troubleshooting 51 - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 52
the operating system logo appears, continue to wait until you see the desktop. Then, turn off your computer and try again. Resetting BIOS password of the coin‑cell battery and instruction on removing and replacing it, see the Service Manual at www.dell.com/support. Use system‑board jumper NOTE: - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 53
Almost all system boards on desktop computers contain a jumper to clear CMOS settings along on. For procedure on clearing passwords and clearing CMOS settings, see your computer Service Manual at www.dell.com/support. Boot Sequence Boot Sequence allows you to bypass the System Setup-defined boot - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 54
. Self-help resources Self-help resources Information about Dell products and services My Dell Resource location www.dell.com Tips Contact Support Online help for operating system Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 55
10 References Computer maintenance It is recommended that you perform the following tasks to avoid general computer problems: • Provide direct access to a power source, adequate ventilation, and a level surface to place your computer. • Do not block, push objects into, or allow dust to - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 56
to default alert settings. For more information on Dell Power Manager, see the Dell Power Manager User Guide at www.dell.com/support. Improving battery life The operating time of a programs like complex 3D graphics applications and games. You can improve the battery performance by: 56 References - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 57
displays a message to enable desktop mode. NOTE: Dell desktop mode may not be supported on all computers. To enable or disable desktop mode: 1. Right-click the computer migration are when you purchase a new computer or when you upgrade to a new operating systems. CAUTION: While there are several - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 58
, see www.microsoft.com. Ergonomic instructions CAUTION: Improper or prolonged keyboard use you work. Special shelves are available (from Dell and other sources) to help you correctly position screen. • Use a chair that provides good back support. • Keep your forearms horizontal with your wrists in - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 59
relaxed and flat NOTE: For the latest ergonomic instructions, see www.dell.com/regulatory_compliance. Dell and the environment Green is not about limitation, green. We make this a reality by delivering practical products and services that make an impact on real environmental issues, because at the - Dell Alienware Aurora R9 | Me and My For Inspiron XPS and Alienware computers - Page 60
your computer equipment and to help build a healthier planet-one tree and forest at a time. For more information, see www.dell.com/plantatree. Recycle with Dell As you upgrade computers and electronics, please join our efforts to keep technology out of the world's landfills. Recycling your home and
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