Dell B2360D User Guide - Page 143
Printer is printing solid black s, Transparency print quality is poor, Step 1
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Troubleshooting 143 Printer is printing solid black pages Action Yes Step 1 Go to step 2. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job. Is the printer printing solid black pages? Step 2 Replace the imaging unit, and then resend the print job. Contact technical support. Is the printer printing solid black pages? No The problem is solved. The problem is solved. Transparency print quality is poor Action Yes Step 1 Go to step 2. From the printer control panel, set the paper type in the Paper menu to match the paper loaded in the tray. Is the paper type for the tray set to Transparency? Step 2 a Check if you are using a recommended type of transparency. b Resend the print job. Contact technical support. Is the print quality still poor? No Set the paper type to Transparency. The problem is solved.