Section |
Page |
Contents |
2 |
Safety information |
8 |
Learning about the printer |
10 |
Finding information about the printer |
10 |
Selecting a location for the printer |
11 |
Printer configurations |
12 |
Using the Embedded Web Server |
14 |
Understanding the basic functions of the scanner |
15 |
Using the ADF and scanner glass |
15 |
Setting up and using the home screen applications |
21 |
Finding the IP address of the computer |
21 |
Finding the IP address of the printer |
21 |
Accessing the Embedded Web Server |
22 |
Customizing the home screen |
22 |
Understanding the different applications |
22 |
Activating the home screen applications |
23 |
Finding information about the home screen applications |
23 |
Setting up Forms and Favorites |
23 |
Setting up Card Copy |
24 |
Using MyShortcut |
25 |
Setting up Multi Send |
25 |
Setting up Scan to Network |
26 |
Setting up Remote Operator Panel |
26 |
Exporting and importing a configuration |
27 |
Additional printer setup |
28 |
Installing internal options |
28 |
Available internal options |
28 |
Accessing the controller board |
28 |
Installing a memory card |
30 |
Installing an optional card |
31 |
Installing an Internal Solutions Port |
34 |
Installing a printer hard disk |
40 |
Removing a printer hard disk |
42 |
Installing hardware options |
43 |
Order of installation |
43 |
Installing optional trays |
43 |
Setting up the printer software |
45 |
Installing the printer software |
45 |
Updating available options in the printer driver |
46 |
Attaching cables |
46 |
Networking |
48 |
Preparing to set up the printer on an Ethernet network |
48 |
Installing the printer on an Ethernet network |
48 |
Preparing to set up the printer on a wireless network |
49 |
Connecting the printer using the Wireless Setup Wizard |
50 |
Connecting the printer to a wireless network using Wi-Fi Protected Setup |
51 |
Connecting the printer to a wireless network using the Embedded Web Server |
52 |
Changing port settings after installing a new network Internal Solutions Port |
52 |
Setting up serial printing |
54 |
Verifying printer setup |
55 |
Printing a menu settings page |
55 |
Printing a network setup page |
55 |
Loading paper and specialty media |
56 |
Setting the paper size and type |
56 |
Configuring Universal paper settings |
56 |
Loading trays |
56 |
Loading the multipurpose feeder |
61 |
Using the standard bin and paper stop |
66 |
Linking and unlinking trays |
67 |
Linking and unlinking trays |
67 |
Creating a custom name for a paper type |
67 |
Assigning a custom paper type |
68 |
Configuring a custom name |
69 |
Paper and specialty media guide |
70 |
Using specialty media |
70 |
Tips on using letterhead |
70 |
Tips on using transparencies |
70 |
Tips on using envelopes |
70 |
Tips on using labels |
71 |
Tips on using card stock |
71 |
Paper guidelines |
72 |
Paper characteristics |
72 |
Unacceptable paper |
73 |
Selecting paper |
73 |
Selecting preprinted forms and letterhead |
73 |
Using recycled paper and other office papers |
74 |
Storing paper |
74 |
Supported paper sizes, types, and weights |
75 |
Supported paper sizes |
75 |
Supported paper types and weights |
76 |
Paper sizes, types, and weights supported by the optional finisher |
77 |
Printing |
79 |
Printing forms and a document |
79 |
Printing forms |
79 |
Printing a document |
79 |
Adjusting toner darkness |
79 |
Printing from a flash drive |
80 |
Printing from a flash drive |
80 |
Supported flash drives and file types |
81 |
Printing confidential and other held jobs |
82 |
Storing print jobs in the printer |
82 |
Printing confidential and other held jobs |
83 |
Modifying confidential print settings |
83 |
Printing information pages |
84 |
Printing a font sample list |
84 |
Printing a directory list |
84 |
Canceling a print job |
84 |
Canceling a print job from the printer control panel |
84 |
Canceling a print job from the computer |
84 |
Copying |
86 |
Making copies |
86 |
Making a quick copy |
86 |
Copying using the ADF |
86 |
Copying using the scanner glass |
87 |
Copying photos |
87 |
Copying on specialty media |
87 |
Copying on transparencies |
87 |
Copying on letterhead |
88 |
Customizing copy settings |
88 |
Copying to a different size |
88 |
Making copies using paper from a selected tray |
89 |
Copying different paper sizes |
89 |
Copying on both sides of the paper (duplexing) |
90 |
Reducing or enlarging copies |
90 |
Adjusting copy quality |
91 |
Collating copies |
91 |
Placing separator sheets between copies |
92 |
Copying multiple pages onto a single sheet |
92 |
Creating a custom copy job |
93 |
Placing information on copies |
94 |
Placing a header or footer on pages |
94 |
Placing an overlay message on each page |
94 |
Canceling a copy job |
94 |
Canceling a copy job while the original document is in the ADF |
94 |
Canceling a copy job while copying pages using the scanner glass |
94 |
Canceling a copy job while pages are being printed |
95 |
Understanding the copy options |
95 |
Copy from |
95 |
Copy to |
95 |
Scale |
95 |
Darkness |
95 |
Sides (Duplex) |
95 |
Collate |
96 |
Copies |
96 |
Content |
96 |
Save As Shortcut |
96 |
Using the advanced options |
96 |
E-mailing |
97 |
Setting up the printer to e-mail |
97 |
Setting up the e-mail function |
97 |
Configuring e-mail settings |
97 |
Creating an e-mail shortcut |
98 |
Creating an e-mail shortcut using the Embedded Web Server |
98 |
Creating an e-mail shortcut using the printer control panel |
98 |
E-mailing a document |
99 |
Sending an e-mail using the printer control panel |
99 |
Sending an e-mail using a shortcut number |
99 |
Sending an e-mail using the address book |
100 |
Customizing e-mail settings |
100 |
Adding e-mail subject and message information |
100 |
Changing the output file type |
100 |
Canceling an e-mail |
101 |
Understanding the e-mail options |
101 |
Recipient(s) |
101 |
Subject |
101 |
Message |
101 |
File Name |
101 |
Original Size |
101 |
Darkness |
102 |
Resolution |
102 |
Send As |
102 |
Content |
102 |
Page Setup |
103 |
Scan Preview |
103 |
Using the advanced options |
103 |
Faxing |
104 |
Setting up the printer to fax |
104 |
Initial fax setup |
105 |
Choosing a fax connection |
106 |
Scenario 1: Standard telephone line |
106 |
Scenario 2: Digital Subscriber Line (DSL) |
110 |
Scenario 3: VoIP telephone service |
111 |
Scenario 4: Digital telephone service through a cable provider |
112 |
Scenario 5: Countries or regions with different telephone wall jacks and plugs |
113 |
Connecting to a distinctive ring service |
117 |
Setting the outgoing fax name and number |
117 |
Setting the date and time |
118 |
Configuring the printer to observe daylight saving time |
118 |
Sending a fax |
118 |
Sending a fax using the printer control panel |
118 |
Sending a fax using the computer |
119 |
Sending a fax using a shortcut number |
119 |
Sending a fax using the address book |
120 |
Sending a fax at a scheduled time |
120 |
Creating shortcuts |
121 |
Creating a fax destination shortcut using the Embedded Web Server |
121 |
Creating a fax destination shortcut using the printer control panel |
121 |
Customizing fax settings |
121 |
Changing the fax resolution |
121 |
Making a fax lighter or darker |
122 |
Viewing a fax log |
122 |
Blocking junk faxes |
122 |
Canceling an outgoing fax |
123 |
Canceling a fax while the original documents are still scanning |
123 |
Canceling a fax after the original documents have been scanned to memory |
123 |
Holding and forwarding faxes |
123 |
Holding faxes |
123 |
Forwarding a fax |
124 |
Understanding the fax options |
124 |
Content |
124 |
Resolution |
125 |
Darkness |
125 |
Delayed Send |
125 |
Page Setup |
125 |
Scan Preview |
125 |
Using the advanced options |
126 |
Scanning |
127 |
Using Scan to Network |
127 |
Scanning to an FTP address |
127 |
Creating shortcuts |
127 |
Creating an FTP shortcut using the Embedded Web Server |
127 |
Creating an FTP shortcut using the printer control panel |
128 |
Scanning to an FTP address |
128 |
Scanning to an FTP address using the printer control panel |
128 |
Scanning to an FTP address using a shortcut number |
128 |
Scanning an FTP using the address book |
128 |
Scanning to a computer or flash drive |
129 |
Scanning to a computer using the Embedded Web Server |
129 |
Setting up Scan to Computer |
130 |
Scanning to a flash drive |
131 |
Understanding the scan options |
131 |
FTP |
131 |
File Name |
131 |
Save As Shortcut |
132 |
Original Size |
132 |
Darkness |
132 |
Resolution |
132 |
Send As |
132 |
Content |
132 |
Page Setup |
133 |
Scan Preview |
133 |
Using the advanced options |
133 |
Understanding the printer menus |
134 |
Menus list |
134 |
Paper menu |
135 |
Default Source menu |
135 |
Paper Size/Type menu |
136 |
Configure MP menu |
139 |
Substitute Size menu |
139 |
Paper Texture menu |
139 |
Paper Weight menu |
141 |
Paper Loading menu |
142 |
Custom Types menu |
143 |
Custom Names menu |
144 |
Custom Scan Sizes menu |
144 |
Universal Setup menu |
144 |
Reports Menu |
145 |
Reports menu |
145 |
Network/Ports menu |
146 |
Active NIC menu |
146 |
Standard Network or Network [x] menu |
146 |
Reports menu |
148 |
Network Card menu |
148 |
TCP/IP menu |
149 |
IPv6 menu |
150 |
Wireless menu |
150 |
AppleTalk menu |
151 |
Standard USB menu |
152 |
SMTP Setup menu |
154 |
Security menu |
155 |
Edit Security Setups menu |
155 |
Miscellaneous Security Settings menu |
156 |
Confidential Print menu |
157 |
Disk Wiping menu |
157 |
Security Audit Log menu |
158 |
Set Date/Time menu |
158 |
Settings menu |
160 |
General Settings menu |
160 |
Copy Settings menu |
169 |
Fax Settings menu |
172 |
Fax Mode (Analog Fax Setup) menu |
172 |
E-mail Settings menu |
180 |
FTP Settings menu |
185 |
Flash Drive menu |
188 |
Print Settings |
193 |
Setup menu |
193 |
Finishing menu |
194 |
Quality menu |
196 |
Job Accounting menu |
197 |
Utilities menu |
198 |
XPS menu |
199 |
PDF menu |
199 |
PostScript menu |
199 |
PCL Emul menu |
200 |
HTML menu |
203 |
Image menu |
204 |
Help menu |
204 |
Saving money and the environment |
206 |
Saving paper and toner |
206 |
Using recycled paper |
206 |
Conserving supplies |
206 |
Saving energy |
206 |
Using Eco-Mode |
206 |
Reducing printer noise |
207 |
Adjusting Sleep mode |
208 |
Using Hibernate Mode |
208 |
Setting Hibernate Timeout |
209 |
Using Schedule Power Modes |
209 |
Adjusting the brightness of the display |
210 |
Recycling |
210 |
Recycling Dell products |
210 |
Securing the printer |
211 |
Statement of Volatility |
211 |
Erasing volatile memory |
211 |
Erasing non-volatile memory |
212 |
Erasing printer hard disk memory |
212 |
Configuring printer hard disk encryption |
213 |
Finding printer security information |
214 |
Maintaining the printer |
215 |
Cleaning the printer parts |
215 |
Cleaning the printer |
215 |
Cleaning the scanner glass |
216 |
Checking the status of parts and supplies |
217 |
Checking the status of parts and supplies on the printer control panel |
217 |
Checking the status of parts and supplies from the Embedded Web Server |
217 |
Estimated number of remaining pages |
217 |
Ordering supplies |
217 |
Ordering supplies using the Supplies Ordering Utility |
217 |
Ordering supplies using Printer Home |
218 |
Ordering toner cartridges |
218 |
Ordering an imaging unit |
218 |
Ordering a maintenance kit |
218 |
Ordering an ADF separator roller |
218 |
Storing supplies |
218 |
Replacing supplies |
219 |
Replacing the toner cartridge |
219 |
Replacing the imaging unit |
220 |
Replacing the staple cartridge |
223 |
Moving the printer |
225 |
Before moving the printer |
225 |
Moving the printer to another location |
226 |
Shipping the printer |
226 |
Managing the printer |
227 |
Managing printer messages |
227 |
Accessing Status Monitor Center |
227 |
Checking the virtual display |
227 |
Setting up e-mail alerts |
228 |
Viewing reports |
228 |
Configuring supply notifications from the Embedded Web Server |
228 |
Restoring factory default settings |
229 |
Clearing jams |
230 |
Avoiding jams |
230 |
Understanding jam messages and locations |
231 |
[x]-page jam, open automatic feeder top cover. [28y.xx] |
232 |
[x]-page jam, clear standard bin. [20y.xx] |
233 |
[x]-page jam, open rear door. [20y.xx] |
233 |
[x]-page jam, open front door. [20y.xx] |
235 |
[x]-page jam, remove tray 1 to clear duplex. [23y.xx] |
238 |
[x]-page jam, clear manual feeder. [25y.xx] |
239 |
[x]-page jam, open tray [x]. [24y.xx] |
240 |
[x]-page jam, remove all pages from the output bin. Leave paper in bin. [45y.xx] |
241 |
[x]-page jam, remove all pages from the finisher’s accumulator. Leave paper in bin. [45y.xx] |
246 |
Troubleshooting |
249 |
Understanding the printer messages |
249 |
Cartridge, imaging unit mismatch [41.xy] |
249 |
Cartridge low [88.xy] |
249 |
Cartridge nearly low [88.xy] |
249 |
Cartridge very low, [x] estimated pages remain [88.xy] |
249 |
Change [paper source] to [custom type name] load [orientation] |
250 |
Change [paper source] to [custom string] load [orientation] |
250 |
Change [paper source] to [paper size] load [orientation] |
250 |
Change [paper source] to [paper type] [paper size] load [orientation] |
250 |
Check tray [x] connection |
250 |
Close front door |
251 |
Close flatbed cover and load originals if restarting job [2yy.xx] |
251 |
Complex page, some data may not have printed [39] |
251 |
Configuration change, some held jobs were not restored [57] |
251 |
Defective flash detected [51] |
252 |
Disk full [62] |
252 |
Disk must be formatted for use in this device |
252 |
Disk near full. Securely clearing disk space. |
252 |
Error reading USB drive. Remove USB. |
252 |
Error reading USB hub. Remove hub. |
252 |
Fax memory full |
252 |
Fax partition inoperative. Contact system administrator. |
252 |
Fax server 'To Format' not set up. Contact system administrator. |
253 |
Fax Station Name not set up. Contact system administrator. |
253 |
Fax Station Number not set up. Contact system administrator. |
253 |
Imaging unit low [84.xy] |
253 |
Imaging unit nearly low [84.xy] |
253 |
Imaging unit very low, [x] estimated pages remain [84.xy] |
253 |
Incompatible tray [x] [59] |
253 |
Incorrect paper size, open [paper source] [34] |
254 |
Insufficient memory to collate job [37] |
254 |
Insufficient memory for Flash Memory Defragment operation [37] |
254 |
Insufficient memory, some Held Jobs were deleted [37] |
254 |
Insufficient memory, some held jobs will not be restored [37] |
254 |
Insufficient memory to support Resource Save feature [35] |
254 |
Load [paper source] with [custom type name] [paper orientation] |
255 |
Load [paper source] with [custom string] [paper orientation] |
255 |
Load [paper source] with [paper size] [paper orientation] |
255 |
Load [paper source] with [paper type] [paper size] [paper orientation] |
255 |
Load Manual Feeder with [custom type name] [paper orientation] |
256 |
Load Manual Feeder with [custom string] [paper orientation] |
256 |
Load Manual Feeder with [paper size] [paper orientation] |
256 |
Load Manual Feeder with [paper type] [paper size] [paper orientation] |
256 |
Maintenance kit low [80.xy] |
256 |
Maintenance kit nearly low [80.xy] |
257 |
Maintenance kit very low, [x] estimated pages remain [80.xy] |
257 |
Memory full [38] |
257 |
Memory full, cannot print faxes |
257 |
Memory full, cannot send faxes |
257 |
Network [x] software error [54] |
257 |
No analog phone line connected to modem, fax is disabled. |
257 |
Non-Dell [supply type], see User’s Guide [33.xy] |
258 |
Not enough free space in flash memory for resources [52] |
258 |
Paper changes needed |
258 |
Parallel port [x] disabled [56] |
258 |
Printer had to restart. Last job may be incomplete. |
259 |
Remove defective disk [61] |
259 |
Remove paper from standard output bin |
259 |
Replace defective imaging unit [31.xy] |
259 |
Reinstall missing or unresponsive cartridge [31.xy] |
259 |
Replace cartridge, printer region mismatch [42.xy] |
259 |
Replace cartridge, 0 estimated pages remain [88.xy] |
259 |
Replace imaging unit, 0 estimated pages remain [84.xy] |
260 |
Replace maintenance kit, 0 estimated pages remain [80.xy] |
260 |
Replace all originals if restarting job. |
260 |
Reinstall missing or unresponsive imaging unit [31.xy] |
260 |
Replace unsupported cartridge [32.xy] |
260 |
Replace unsupported imaging unit [32.xy] |
261 |
Restore held jobs? |
261 |
Scanner automatic feeder cover open |
261 |
Scanner disabled by admin [840.01] |
261 |
Scanner disabled. Contact system administrator if problem persists. [840.02] |
261 |
Scanner jam, remove all originals from the scanner [2yy.xx] |
261 |
Scanner jam, remove jammed originals from the scanner [2yy.xx] |
261 |
Serial port [x] disabled [56] |
261 |
SMTP server not set up. Contact system administrator. |
262 |
Some held jobs were not restored |
262 |
Standard network software error [54] |
262 |
Standard USB port disabled [56] |
262 |
Supply needed to complete job |
262 |
Too many flash options installed [58] |
262 |
Too many trays attached [58] |
263 |
Unformatted flash detected [53] |
263 |
Unsupported disk |
263 |
Unsupported option in slot [x] [55] |
263 |
USB port [x] disabled [56] |
263 |
Weblink server not set up. Contact system administrator. |
263 |
Solving printer problems |
264 |
Basic printer problems |
264 |
The printer is not responding |
264 |
Printer display is blank |
266 |
Option problems |
266 |
Cannot detect internal option |
266 |
Tray problems |
267 |
Cannot detect memory card |
268 |
Internal Solutions Port does not operate correctly |
268 |
USB/parallel interface card does not operate correctly |
268 |
Paper feed problems |
269 |
Paper frequently jams |
269 |
Paper jam message remains after jam is cleared |
270 |
Jammed pages are not reprinted |
270 |
Solving print problems |
270 |
Printing problems |
270 |
Multiple-language PDF files do not print |
270 |
Error message about reading the flash drive appears |
271 |
Print jobs do not print |
271 |
Confidential and other held jobs do not print |
273 |
Print job takes longer than expected |
274 |
Job prints from the wrong tray or on the wrong paper |
275 |
Incorrect characters print |
275 |
Tray linking does not work |
276 |
Large jobs do not collate |
276 |
Unexpected page breaks occur |
277 |
Print quality problems |
277 |
Characters have jagged or uneven edges |
277 |
Printer is printing blank pages |
278 |
Clipped pages or images |
279 |
Prints on color transparencies appear dark when projected |
280 |
Shadow images appear on prints |
280 |
Gray background on prints |
281 |
Incorrect margins on prints |
282 |
Paper curl |
283 |
Print irregularities |
284 |
Repeating defects appear on prints |
285 |
Print is too dark |
286 |
Print is too light |
287 |
Skewed print |
288 |
Printer is printing solid black pages |
289 |
Transparency print quality is poor |
290 |
Streaked horizontal lines appear on prints |
290 |
Streaked vertical lines appear on prints |
291 |
Horizontal voids appear on prints |
292 |
Vertical voids appear on prints |
293 |
Toner specks appear on prints |
294 |
Toner fog or background shading appears on prints |
294 |
Toner rubs off |
295 |
Uneven print density |
295 |
Solving copy problems |
295 |
Copier does not respond |
296 |
Scanner unit does not close |
296 |
Poor copy quality |
296 |
Partial document or photo copies |
298 |
Solving fax problems |
299 |
Fax and e-mail functions are not set up |
299 |
Caller ID is not shown |
300 |
Cannot send or receive a fax |
300 |
Can send but not receive faxes |
302 |
Can receive but not send faxes |
303 |
Received fax has poor print quality |
304 |
Solving scanner problems |
305 |
The scanner does not respond |
305 |
Scan job was not successful |
306 |
Scanner unit does not close |
307 |
Scanning takes too long or freezes the computer |
307 |
Poor scanned image quality |
308 |
Partial document or photo scans |
309 |
Cannot scan from a computer |
309 |
Solving home screen applications problems |
310 |
An application error has occurred |
310 |
Embedded Web Server does not open |
310 |
Contacting technical support |
311 |
Appendix |
312 |
Dell Technical Support Policy |
312 |
Contacting Dell |
312 |
Warranty and Return Policy |
313 |