Dell C3760N Color Laser User Manual - Page 369
Vertical blanks, Chart Print, Diagnosis, Pitch Configuration Chart
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Action Yes 2 Replace the drum cartridges. The task is complete. a Replace the drum cartridges. See "Replacing the Drum Cartridges." b After you replace the drum cartridges, click Chart Print on the Diagnosis tab. c Click Pitch Configuration Chart. The Pitch Configuration Chart is printed. Does this solve your problem? 3 Replace the fusing unit. The task is complete. a Replace the fusing unit. See "Replacing the Fusing Unit." b After you replace the fusing unit, click Chart Print on the Diagnosis tab. c Click Pitch Configuration Chart. The Pitch Configuration Chart is printed. Does this solve your problem? 4 Replace the transfer belt unit, the 2nd BTR, and the retard roller. The task is complete. a Replace the transfer belt unit, the 2nd BTR, and the retard roller. See "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller." b After you replace the transfer belt unit, the 2nd BTR, and the retard roller, click Chart Print on the Diagnosis tab. c Click Pitch Configuration Chart. The Pitch Configuration Chart is printed. Does this solve your problem? No Contact Dell. Contact Dell. Contact Dell. Vertical blanks Action 1 Clean inside the printer by using the cleaning rod. See "Cleaning the Raster Optical Scanner (ROS) Window." a After the cleaning is completed, click Chart Print on the Diagnosis tab. b Click Pitch Configuration Chart. The Pitch Configuration Chart is printed. Does this solve your problem? Yes The task is complete. No Go to action 2. Troubleshooting Guide 367