Dell DL4000 Appliance Users Guide - Page 3

Contents

1 Introduction to Dell DL4000 Appliance

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10

Core technologies

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10

Live Recovery

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11

Verified Recovery

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11

Universal Recovery

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11

True Global Deduplication

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11

True Scale architecture

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11

Deployment architecture

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12

Smart Agent

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14

DL4000 Core

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14

Snapshot process

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14

Replication of disaster recovery site or service provider

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15

Recovery

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15

Product features

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15

Repository

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16

True Global Deduplication

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16

Encryption

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17

Replication

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18

Recovery-as-a-Service (RaaS)

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19

Retention and archiving

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19

Virtualization and cloud

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20

Alerts and event management

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20

License portal

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20

Web console

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20

Service management APIs

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21

2 Working with the DL4000 Core

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22

Accessing the DL4000 Core Console

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22

Updating trusted sites in Internet Explorer

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22

Configuring browsers to remotely access the Core Console

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22

Roadmap for configuring the Core

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23

Managing licenses

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24

Changing a license key

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24

Contacting the license portal server

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24

Changing the AppAssure language manually

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25

Changing the OS language during installation

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25

Managing Core settings

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26

Changing the Core display name

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26

3

Dell DL4000 Appliance Users Guide - Page 3

Dell DL4000 Appliance User's Guide

Page 3 highlights

Section	Page
Dell DL4000 Appliance User's Guide	3
Introduction to Dell DL4000 Appliance	10
Core technologies	10
Live Recovery	11
Verified Recovery	11
Universal Recovery	11
True Global Deduplication	11
True Scale architecture	11
Deployment architecture	12
Smart Agent	14
DL4000 Core	14
Snapshot process	14
Replication of disaster recovery site or service provider	15
Recovery	15
Product features	15
Repository	16
True Global Deduplication	16
Encryption	17
Replication	18
Recovery-as-a-Service (RaaS)	19
Retention and archiving	19
Virtualization and cloud	20
Alerts and event management	20
License portal	20
Web console	20
Service management APIs	21
Working with the DL4000 Core	22
Accessing the DL4000 Core Console	22
Updating trusted sites in Internet Explorer	22
Configuring browsers to remotely access the Core Console	22
Roadmap for configuring the Core	23
Managing licenses	24
Changing a license key	24
Contacting the license portal server	24
Changing the AppAssure language manually	25
Changing the OS language during installation	25
Managing Core settings	26
Changing the Core display name	26
Adjusting the nightly job time	26
Modifying the transfer queue settings	26
Adjusting the client time-out settings	27
Configuring deduplication cache settings	27
Modifying engine settings	28
Modifying database connection settings	29
About repositories	29
Roadmap for managing a repository	30
Creating a repository	30
Viewing repository details	33
Modifying repository settings	33
Expanding an existing repository	34
Adding a storage location to an existing repository	34
Checking a repository	36
Deleting a repository	36
Remounting volumes	36
Recovering a repository	37
Managing security	37
Adding an encryption key	38
Editing an encryption key	38
Changing an encryption key passphrase	38
Importing an encryption key	39
Exporting an encryption key	39
Removing an encryption key	39
Managing cloud accounts	39
Adding a cloud account	40
Editing a cloud account	41
Configuring cloud account settings	41
Understanding replication	42
About protecting workstations and servers	42
About replication	42
About seeding	44
About failover and failback	45
About replication and encrypted recovery points	45
About retention policies for replication	45
Performance considerations for replicated data transfer	45
Roadmap for performing replication	46
Replicating to a self-managed core	47
Replicating to a core managed by a third party	50
Monitoring replication	53
Managing replication settings	54
Removing replication	54
Removing a protected machine from replication on the source Core	55
Removing a protected machine on the target Core	55
Removing a target Core from replication	55
Removing a source Core from replication	55
Recovering replicated data	56
Roadmap for failover and failback	56
Setting up an environment for failover	56
Performing failover on the target Core	57
Performing failback	57
Managing events	58
Configuring notification groups	59
Configuring an email server and email notification template	60
Configuring repetition reduction	61
Configuring event retention	61
Managing recovery	62
About system information	62
Viewing system information	62
Downloading installers	62
About the agent installer	62
Downloading and installing the agent installer	63
About the local mount utility	63
Downloading and installing the local mount utility	63
Adding a core to the local mount utility	64
Mounting a recovery point by using the local mount utility	65
Dismounting a recovery point by using the local mount utility	66
About the local mount utility tray menu	66
Using Core and agent options	66
Managing retention policies	67
Archiving to a cloud	67
About archiving	67
Creating an archive	68
Setting a scheduled archive	68
Pausing or resuming scheduled archive	69
Editing a scheduled archive	70
Checking an archive	71
Importing an archive	71
Managing SQL attachability	72
Configuring SQL attachability settings	72
Configuring nightly SQL attachability checks and log truncation	73
Managing exchange database mountability checks and log truncation	73
Configuring exchange database mountability and log truncation	74
Forcing a mountability check	74
Forcing checksum checks	74
Forcing log truncation	75
Recovery point status indicators	75
Managing Your Appliance	77
Monitoring the status of the Appliance	77
Provisioning storage	77
Provisioning selected storage	78
Deleting space allocation for a virtual disk	79
Resolving failed tasks	79
Upgrading your Appliance	79
Repairing your Appliance	80
Protecting workstations and servers	81
About protecting workstations and servers	81
Configuring machine settings	81
Viewing and modifying configuration settings	81
Viewing system information for a machine	82
Configuring notification groups for system events	82
Editing notification groups for system events	84
Customizing retention policy settings	86
Viewing license information	88
Modifying protection schedules	88
Modifying transfer settings	89
Restarting a service	91
Viewing machine logs	92
Protecting a machine	92
Deploying the agent software when protecting an agent	94
Creating custom schedules for volumes	95
Modifying exchange server settings	95
Modifying SQL server settings	96
Deploying an agent (push install)	96
Replicating a new agent	97
Managing machines	98
Removing a machine	98
Replicating agent data on a machine	98
Setting replication priority for an agent	99
Canceling operations on a machine	99
Viewing machine status and other details	100
Managing multiple machines	101
Deploying to multiple machines	101
Monitoring the deployment of multiple machines	105
Protecting multiple machines	105
Monitoring the protection of multiple machines	107
Managing snapshots and recovery points	107
Viewing recovery points	108
Viewing a specific recovery point	108
Mounting a recovery point for a Windows machine	109
Dismounting select recovery points	110
Dismounting all recovery points	110
Mounting a recovery point volume on a Linux machine	110
Removing recovery points	111
Deleting an orphaned recovery point chain	111
Forcing a snapshot	112
Pausing and resuming protection	112
Restoring data	113
Backup	113
About exporting protected data from Windows machines to virtual machines	114
Exporting backup information from your Microsoft Windows machine to a virtual machine	116
Exporting Windows data using ESXi export	116
Exporting Windows data using VMware workstation export	118
Exporting Windows data using Hyper-V export	120
Exporting Microsoft Windows data using Oracle VirtualBox export	123
Virtual Machine Management	125
Performing a rollback	129
Performing a rollback for a Linux machine by using the command line	130
About bare metal restore for Windows machines	131
Prerequisites for performing a bare metal restore for a Windows machine	131
Roadmap for performing a bare metal restore for a Windows machine	132
Creating a bootable CD ISO image	132
Loading a boot CD	134
Launching a restore from the Core	135
Mapping volumes	135
Viewing the recovery progress	136
Starting the restored target server	136
Repairing startup problems	136
Performing a bare metal restore for a Linux machine	137
Installing the screen utility	138
Creating bootable partitions on a Linux machine	138
Viewing events and alerts	139
Protecting server clusters	140
About server cluster protection	140
Supported applications and cluster types	140
Protecting a cluster	141
Protecting nodes in a cluster	142
Process of modifying cluster node settings	143
Roadmap for configuring cluster settings	143
Modifying cluster settings	144
Configuring cluster event notifications	144
Modifying the cluster retention policy	145
Modifying cluster protection schedules	146
Modifying cluster transfer settings	146
Converting a protected cluster node to an agent	147
Viewing server cluster information	147
Viewing cluster system information	147
Viewing summary information	148
Working with cluster recovery points	148
Managing snapshots for a cluster	148
Forcing a snapshot for a cluster	149
Pausing and resuming cluster snapshots	149
Dismounting local recovery points	149
Performing a rollback for clusters and cluster nodes	150
Performing a rollback for CCR (Exchange) and DAG clusters	150
Performing a rollback for SCC (Exchange, SQL) clusters	150
Replicating cluster data	150
Removing a cluster from protection	150
Removing cluster nodes from protection	151
Removing all nodes in a cluster from protection	151
Viewing a cluster or node report	152
Reporting	153
About reports	153
About the reports toolbar	153
About compliance reports	153
About errors reports	154
About the Core Summary Report	154
Repositories summary	154
Agents summary	155
Generating a report for a Core or agent	155
About the Central Management Console Core reports	156
Generating a report from the Central Management Console	156
Completing a full recovery of the DL4000 Appliance	157
Creating a RAID 1 partition for the operating system	157
Installing the operating system	158
Running the recovery and update utility	158
Changing the host name manually	160
Stopping the Core service	160
Deleting server certificates	160
Deleting Core server and registry keys	160
Launching the Core with the new host name	161
Changing the display name	161
Updating trusted sites in Internet Explorer	161
Appendix A— scripting	162
About powershell scripting	162
Powershell scripting prerequisites	162
Testing scripts	162
Input parameters	163
VolumeNameCollection (namespace Replay.Common.Contracts.Metadata.Storage)	167
Pretransferscript.ps1	168
Posttransferscript.ps1	168
Preexportscript.ps1	169
Postexportscript.ps1	170
Prenightlyjobscript.ps1	170
Postnightlyjobscript.ps1	172
Sample scripts	174
Getting help	175
Finding documentation and software updates	175
Contacting Dell	175