Dell E2416H Users Guide - Page 62

Dell Soundbar Problems

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Dell Soundbar Problems Common Symptoms What You Experience Possible Solutions No sound for system where the Soundbar draws power from an AC adapter No Sound Distorted Sound No power to • Turn the Power/Volume knob on the Soundbar - the power Soundbar clockwise to the middle indicator is off position; check if the power indicator (white LED) on the front of the Soundbar is illuminated. • Confirm that the power cable from the Soundbar is plugged into the adapter. Soundbar has power - • Plug the audio line-in cable into the power indicator is on computer's audio out jack. • Set all volume controls to their maximum and ensure that the mute option is not enabled. • Play some audio content on the computer (example, audio CD, or MP3). • Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting. • Clean and reseat the audio line-in plug. • Test the Soundbar using another audio source (For example: portable CD player, MP3 player). Other audio source is • Clear any obstructions between the used Soundbar and the user. • Confirm that the audio line-in plug is completely inserted into the jack of the audio source. • Decrease the volume of the audio source. • Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting. • Clean and reseat the audio line-in plug. 62 Troubleshooting

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62
Troubleshooting
Dell Soundbar Problems
Common Symptoms
What You
Experience
Possible Solutions
No sound for system
where the Soundbar
draws power from an
AC adapter
No power to
Soundbar - the power
indicator is off
•
Turn the Power/Volume knob on the
Soundbar clockwise to the middle
position; check if the power indicator
(white LED) on the front of the
Soundbar is illuminated.
•
Confirm that the power cable from
the Soundbar is plugged into the
adapter.
No Sound
Soundbar has power -
power indicator is on
•
Plug the audio line-in cable into the
computer’s audio out jack.
•
Set all volume controls to their
maximum and ensure that the mute
option is not enabled.
•
Play some audio content on the
computer (example, audio CD, or
MP3).
•
Turn the Power/Volume knob on
the Soundbar clockwise to a higher
volume setting.
•
Clean and reseat the audio line-in
plug.
•
Test the Soundbar using another
audio source (For example: portable
CD player, MP3 player).
Distorted Sound
Other audio source is
used
•
Clear any obstructions between the
Soundbar and the user.
•
Confirm that the audio line-in plug is
completely inserted into the jack of
the audio source.
•
Decrease the volume of the audio
source.
•
Turn the Power/Volume knob on the
Soundbar counter-clockwise to a
lower volume setting.
•
Clean and reseat the audio line-in
plug.