Dell Inspiron 518 Quick Reference Guide - Page 4

Reinstalling Your Operating System, Finding Information, Getting Help, Solving Problems, Drivers - factory restore

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Solving Problems 35 Power Problems 35 Memory Problems 36 Lockups and Software Problems 37 5 Reinstalling Your Operating System . . . 41 Drivers 41 What Is a Driver 41 Identifying Drivers 42 Reinstalling Drivers and Utilities 42 Using the Drivers and Utilities media 43 Restoring Your Operating System 44 Using Microsoft Windows System Restore . . . . . 45 Using Dell Factory Image Restore 46 Using the Operating System Media 47 6 Finding Information 49 7 Getting Help 51 Obtaining Assistance 51 Technical Support and Customer Service . . . . . 52 DellConnect 52 Online Services 52 AutoTech Service 53 Automated Order-Status Service 53 Problems With Your Order 53 Product Information 54 4 Contents

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Contents
Solving Problems
. . . . . . . . . . . . . . . . . . . .
35
Power Problems
. . . . . . . . . . . . . . . . . .
35
Memory Problems
. . . . . . . . . . . . . . . . .
36
Lockups and Software Problems
. . . . . . . . . .
37
5
Reinstalling Your Operating System
. . .
41
Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . .
41
What Is a Driver?
. . . . . . . . . . . . . . . . . .
41
Identifying Drivers
. . . . . . . . . . . . . . . . .
42
Reinstalling Drivers and Utilities
. . . . . . . . . .
42
Using the
Drivers and Utilities
media
. . . . . . . .
43
Restoring Your Operating System
. . . . . . . . . . . .
44
Using Microsoft
Windows
System Restore
. . . . .
45
Using Dell Factory Image Restore
. . . . . . . . .
46
Using the Operating System Media
. . . . . . . . .
47
6
Finding Information
. . . . . . . . . . . . . . . .
49
7
Getting Help
. . . . . . . . . . . . . . . . . . . . . .
51
Obtaining Assistance
. . . . . . . . . . . . . . . . . .
51
Technical Support and Customer Service
. . . . .
52
DellConnect™
. . . . . . . . . . . . . . . . . . . .
52
Online Services
. . . . . . . . . . . . . . . . . . .
52
AutoTech Service
. . . . . . . . . . . . . . . . . .
53
Automated Order-Status Service
. . . . . . . . . .
53
Problems With Your Order
. . . . . . . . . . . . . . . .
53
Product Information
. . . . . . . . . . . . . . . . . . .
54