Dell Inspiron 620 Setup Guide - Page 58
Diagnostic Checklist, Service Tag and Express Service Code
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Getting Help Diagnostic Checklist • Name: • Date: • Address: • Phone number: • Service Tag and Express Service Code (located on a label at the back of the computer): • Return Material Authorization Number (if provided by Dell support technician): • Operating system and version: • Devices: • Expansion cards: • Are you connected to a network? Yes/No • Network, version, and network adapter: • Programs and versions: See your operating system documentation to determine the contents of the computer's start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you performed: 56