Dell Inspiron Mini 1012 Setup Guide - Page 43

Lockups and Software Problems

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Solving Problems Lockups and Software Problems If the computer does not start up - Ensure that the power cable is firmly connected to the computer and to the electrical outlet. If a program stops responding - End the program: 1. Press simultaneously. 2. Click Applications. 3. Click the program that is no longer responding 4. Click End Task. If a program crashes repeatedly - Check the software documentation. If necessary, uninstall and then reinstall the program. NOTE: Software usually includes installation instructions in its documentation or on the disc (CD or DVD). NOTE: Your computer does not have an internal optical drive. Use an external optical drive or any external storage device for the procedures that involve discs. If the computer stops responding or a solid blue screen appears - CAUTION: You might lose data if you are unable to perform an operating system shutdown. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button until the computer turns off and then restart your computer. If a program is designed for an earlier Microsoft® Windows® operating system - Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments. 41

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41
Solving Problems
Lockups and Software
Problems
If the computer does not start up
— Ensure
that the power cable is firmly connected to the
computer and to the electrical outlet.
If a program stops responding
— End the program:
Press <Ctrl><Shift><Esc> simultaneously.
1.
Click
2.
Applications
.
Click the program that is no longer
3.
responding
Click
4.
End Task
.
If a program crashes repeatedly
— Check the
software documentation. If necessary, uninstall
and then reinstall the program.
NOTE:
Software usually includes installation
instructions in its documentation or on the
disc (CD or DVD).
NOTE:
Your computer does not have an
internal optical drive. Use an external
optical drive or any external storage device
for the procedures that involve discs.
If the computer stops responding or a solid
blue screen appears
—
CAUTION:
You might lose data if you are
unable to perform an operating system
shutdown.
If you are unable to get a response by pressing
a key on your keyboard or moving your mouse,
press the power button until the computer turns
off and then restart your computer.
If a program is designed for an earlier
Microsoft
®
Windows
®
operating
system
—
Run the
Program Compatibility Wizard
. The
Program Compatibility Wizard
configures a
program so that it runs in an environment similar
to an earlier version of Microsoft Windows
operating system environments.