Dell Latitude 120L Quick Reference Guide - Page 17

The Program Compatibility Wizard con s a program, Task Manager, End Task, Start, All Programs - ac adapter

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The computer does not start up ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET. The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown. TURN THE COMPUTER OFF - If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer. A program stops responding or crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. END THE PROGRAM - 1 Press simultaneously and click Task Manager. 2 Click the program that is no longer responding and click End Task. C H E C K T H E S O F T W A R E D O C U M E N T A T I O N - If necessary, uninstall and then reinstall the program. A program is designed for an earlier Microsoft® Windows® operating system R U N T H E P R O G R A M C O M P A T I B I L I T Y W IZARD - The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows XP operating system environments. 1 Click Start→ All Programs→ Accessories→ Program Compatibility Wizard. 2 Click Next and follow the instructions on the screen. A solid blue screen appears TURN THE COMPUTER OFF - If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is compatible with the operating system installed on your computer. • Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. Quick Reference Guide 17

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Quick Reference Guide
17
The computer does not start up
E
NSURE
THAT
THE
AC
ADAPTER
IS
FIRMLY
CONNECTED
TO
THE
COMPUTER
AND
TO
THE
ELECTRICAL
OUTLET
.
The computer stops responding
NOTICE:
You might lose data if you are unable to perform an operating system shutdown.
T
URN
THE
COMPUTER
OFF
—
If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
A program stops responding or crashes repeatedly
NOTE:
Software usually includes installation instructions in its documentation or on a floppy disk or CD.
E
ND
THE
PROGRAM
—
1
Press <Ctrl><Shift><Esc> simultaneously and click
Task Manager
.
2
Click the program that is no longer responding and click
End Task
.
C
HECK
THE
SOFTWARE
DOCUMENTATION
—
If necessary, uninstall and then reinstall the program.
A program is designed for an earlier Microsoft
®
Windows
®
operating system
R
UN
THE
P
ROGRAM
C
OMPATIBILITY
W
IZARD
—
The Program Compatibility Wizard configures a program
so it runs in an environment similar to non-Windows XP operating system environments.
1
Click
Start
→
All Programs
→
Accessories
→
Program Compatibility Wizard
.
2
Click
Next
and follow the instructions on the screen.
A solid blue screen appears
T
URN
THE
COMPUTER
OFF
—
If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
Other software problems
C
HECK
THE
SOFTWARE
DOCUMENTATION
OR
CONTACT
THE
SOFTWARE
MANUFACTURER
FOR
TROUBLESHOOTING
INFORMATION
—
•
Ensure that the program is compatible with the operating system installed on your computer.
•
Ensure that your computer meets the minimum hardware requirements needed to run the software.
See the software documentation for information.
•
Ensure that the program is installed and configured properly.
•
Verify that the device drivers do not conflict with the program.
•
If necessary, uninstall and then reinstall the program.