Dell Latitude D530 Quick Reference Guide - Page 33

Custom Test, Symptom Tree

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Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. Option Express Test Extended Test Custom Test Symptom Tree Function Performs a quick test of devices. The test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly. Performs a thorough check of devices. The test typically takes 1 hour or more and requires you to answer questions periodically Tests a specific device. You can customize the tests you want to run. Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having. 2 If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, contact Dell (see "Contacting Dell" in your User's Guide). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information. Tab Results Errors Help Function Displays the results of the test and any error conditions encountered. Displays error conditions encountered, error codes, and the problem description. Describes the test and may indicate requirements for running the test. Quick Reference Guide 33

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Quick Reference Guide
33
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the
Main
Menu
screen appears, click
the button for the option you want.
2
If a problem is encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description and follow the instructions on the screen.
If you cannot resolve the error condition, contact Dell (see "Contacting
Dell" in your
User’s Guide
).
NOTE:
The Service Tag for your computer is located at the top of each test
screen. If you contact Dell, technical support will ask for your Service Tag.
3
If you run a test from the
Custom Test
or
Symptom Tree
option, click the
applicable tab described in the following table for more information.
Option
Function
Express Test
Performs a quick test of devices. The test typically takes
10 to 20 minutes and requires no interaction on your
part. Run
Express Test
first to increase the possibility of
tracing the problem quickly.
Extended Test
Performs a thorough check of devices. The test typically
takes 1 hour or more and requires you to answer
questions periodically
Custom Test
Tests a specific device. You can customize the tests you
want to run.
Symptom Tree
Lists the most common symptoms encountered and
allows you to select a test based on the symptom of the
problem you are having.
Tab
Function
Results
Displays the results of the test and any error conditions
encountered.
Errors
Displays error conditions encountered, error codes, and
the problem description.
Help
Describes the test and may indicate requirements for
running the test.