Dell Latitude D630 Quick Reference Guide - Page 7

What Are You Looking For? Find It Here • Solutions - Troubleshooting hints and tips, articles from technicians, online courses, and frequently asked questions Dell Support Website - support.dell.com NOTE: Select your region or business segment to view the appropriate support site. • Community - Online discussion with other Dell customers • Upgrades - Upgrade information for components, such as memory, the hard drive, and the operating system • Customer Care - Contact information, service call and order status, warranty, and repair information • Service and support - Service call status and support history, service contract, online discussions with technical support • Reference - Computer documentation, details on my computer configuration, product specifications, and white papers • Downloads - Certified drivers, patches, and software updates • Notebook System Software (NSS)- If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates for your operating system and support for processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration. To download Notebook System Software: 1 Go to support.dell.com, select your region or business segment, and enter your Service Tag. 2 Select Drivers & Downloads and click Go. 3 Click your operating system and search for the keyword Notebook System Software. NOTE: The support.dell.com user interface may vary depending on your selections. • Software upgrades and troubleshooting hints - Frequently asked questions, hot topics, and general health of your computing environment Dell Support Utility The Dell Support Utility is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information. Access the Dell Support Utility from the icon in the taskbar. For more information, see "Dell Support Utility" in your User's Guide. • How to use Windows operating systems • How to work with programs and files • How to personalize my desktop Windows Help and Support Center 1 Click Start or → Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. Quick Reference Guide 7