Dell Latitude XT Quick Reference Guide - Page 25

Dell Diagnostics - button drivers

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3 In the welcome screen, click Next. 4 Follow the instructions on the screen. A solid blue screen appears TURN THE TABLET-PC OFF - If you are unable to get a response by pressing a key on your keyboard or touching your display with the pen or your finger, press and hold the power button for at least 8 to 10 seconds (until the TabletPC turns off), and then restart your Tablet-PC. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is compatible with the operating system installed on your Tablet-PC. • Ensure that your Tablet-PC meets the minimum hardware requirements needed to run the software. See the software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, CDS, OR DVDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR TABLETPC THROUGH THE START MENU Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: The Dell Diagnostics works only on Dell™ computers. NOTE: You must use the optical drive in the D/Bay or the optional media base to access the Driver's and Utilities media. Quick Reference Guide 25

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Quick Reference Guide
25
3
In the welcome screen, click
Next
.
4
Follow the instructions on the screen.
A solid blue screen appears
T
URN
THE
T
ABLET
-PC
OFF
—
If you are unable to get a response by pressing a
key on your keyboard or touching your display with the pen or your finger,
press and hold the power button for at least 8 to 10 seconds (until the Tablet-
PC turns off), and then restart your Tablet-PC.
Other software problems
C
HECK
THE
SOFTWARE
DOCUMENTATION
OR
CONTACT
THE
SOFTWARE
MANUFACTURER
FOR
TROUBLESHOOTING
INFORMATION
—
•
Ensure that the program is compatible with the operating system installed
on your Tablet-PC.
•
Ensure that your Tablet-PC meets the minimum hardware requirements
needed to run the software. See the software documentation for
information.
•
Ensure that the program is installed and configured properly.
•
Verify that the device drivers do not conflict with the program.
•
If necessary, uninstall and then reinstall the program.
B
ACK
UP
YOUR
FILES
IMMEDIATELY
U
SE
A
VIRUS
-
SCANNING
PROGRAM
TO
CHECK
THE
HARD
DRIVE
, CD
S
,
OR
DVD
S
S
AVE
AND
CLOSE
ANY
OPEN
FILES
OR
PROGRAMS
AND
SHUT
DOWN
YOUR
T
ABLET
-
PC
THROUGH
THE
S
TART
MENU
Dell Diagnostics
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
NOTICE:
The Dell Diagnostics works only on Dell™ computers.
NOTE:
You must use the optical drive in the D/Bay or the optional media base to
access the
Driver’s and Utilities
media.