Dell OptiPlex 170L Quick Reference Guide - Page 21

Resolving Software and Hardware - processor

Page 21 highlights

X6741bk0.book Page 21 Wednesday, September 22, 2004 1:55 PM Light Pattern yellow green yellow yellow Problem Description Suggested Resolution A possible processor failure has occurred. • Reinstall the processor and restart the computer. green green yellow yellow yellow yellow green yellow yellow green green yellow Memory modules are detected, but a memory failure has occurred. • If you have one memory module installed, reinstall it and restart the computer. • If you have two memory modules installed, remove the modules, reinstall one module, and then restart the computer. If the computer starts normally, reinstall the second module. • If available, install properly working memory of the same type into your computer. • If the problem persists, contact Dell. A possible PCI expansion card failure has occurred. • Determine if a conflict exists by removing a card (not the video card) and then restarting the computer. • If the problem persists, reinstall the card that you removed, remove a different card, and then restart the computer. • Repeat this process for each card. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see ""Resolving Software and Hardware Incompatibilities" on page 24"). • Move each card one at a time to a different PCI slot and restart the computer after each move. • If the problem persists, contact Dell. A possible IDE drive failure has occurred. • Reseat all IDE drive power and data cables and restart the computer. green green green yellow A possible USB failure has occurred. • Reinstall all USB devices, check cable connections, and then restart the computer. Quick Reference Guide 21

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Quick Reference Guide
21
yellow
green
yellow
yellow
A possible processor failure has occurred.
Reinstall the processor and restart the computer.
green
green
yellow
yellow
Memory modules are detected, but a
memory failure has occurred.
If you have one memory module installed, reinstall
it and restart the computer.
If you have two memory modules installed, remove
the modules, reinstall one module, and then restart
the computer. If the computer starts normally,
reinstall the second module.
If available, install properly working memory of the
same type into your computer.
If the problem persists, contact Dell.
yellow
yellow
green
yellow
A possible PCI expansion card failure has
occurred.
Determine if a conflict exists by removing a card
(not the video card) and then restarting the
computer.
If the problem persists, reinstall the card that you
removed, remove a different card, and then restart
the computer.
Repeat this process for each card. If the computer
starts normally, troubleshoot the last card removed
from the computer for resource conflicts (see
""Resolving Software and Hardware
Incompatibilities" on page 24").
Move each card one at a time to a different PCI slot
and restart the computer after each move.
If the problem persists, contact Dell.
yellow
green
green
yellow
A possible IDE drive failure has occurred.
Reseat all IDE drive power and data cables and
restart the computer.
green
green
green
yellow
A possible USB failure has occurred.
Reinstall all USB devices, check cable connections,
and then restart the computer.
Light
Pattern
Problem Description
Suggested Resolution
X6741bk0.book
Page 21
Wednesday, September 22, 2004
1:55 PM