Dell OptiPlex All-in-One 7410 Wyse ThinOS 2303 2211 2208 and 2205 Administrato
Dell OptiPlex All-in-One 7410 Manual
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- Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 1
Dell Wyse ThinOS 2303, 2211, 2208, and 2205 Administrator's Guide March 2023 Rev. A09 - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 2
use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 3
Contents Chapter 1: Introduction...11 Supported platforms...11 Chapter 2: What's new in ThinOS 2303 12 Chapter 3: What's new in ThinOS 2211 17 Chapter 4: What's new in ThinOS 2208 20 Chapter 5: What's - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 4
...67 Import certificates to ThinOS from Admin Policy Tool or Wyse Management Suite 67 ThinOS system variables...67 Manual override...68 Chapter 8: Configuring the global connection settings 70 Chapter 9: Configuring connectivity 72 Configuring the network settings...72 Configure the general - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 5
...86 Chapter 10: Configuring connection brokers 88 Configuring Citrix...88 Configure the Citrix broker setup...88 Citrix ADC...92 Citrix Cloud services...97 Automatically configure using DNS for email discovery 98 Citrix HDX Adaptive transport (EDT)...99 HDX Adaptive Display V2...99 Browser - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 6
) ...136 Systancia Workplace...136 Special Peripheral Support...136 Bloomberg keyboard support...136 Confirm the USB interface redirection...139 Configuring Microsoft Remote Desktop Services 157 Enable Terminal Services Gateway...157 Configure the Remote Desktop Services collection 158 Add a - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 7
Chapter 11: Unified Communications optimization with ThinOS 174 Citrix HDX RealTime Optimization Pack for Skype for Business 174 Install the Citrix Workspace app package on ThinOS 175 Set up the Skype for Business application...175 Using the Skype for Business application...175 Verify the Skype - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 8
SSL certificate automatically 204 Import OneSign appliance SSL certificate manually 205 Configure Fast User Switching on ThinOS...205 Configure Identity Automation QwickAccess app package on ThinOS 207 Identity Automation support matrix...207 Enroll a proximity card with Identity Automation on - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 9
mode using R-Key...233 Chapter 14: Using the system tools 234 Simplified Certificate Enrollment Protocol...236 Request the certificate manually...236 Request the certificate automatically using Wyse Management Suite 238 About Default Certificates...238 TLS Control...241 Trusted Platform Module - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 10
267 Access Wyse Management Suite file repository 267 Chapter 16: Troubleshooting your thin client 269 Capture an HTTP log using ThinOS...271 277 How to check if Multimedia Redirection is working 277 Is persistent logging supported in ThinOS 9.x 277 Is tls.txt file included in network traces on - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 11
to configure, operate, and update thereby eliminating the need for IT support to visit or touch the physical devices. Dell Wyse Management Suite alerts, notifications on the dashboard, and send real-time commands. This guide is intended for administrators of thin clients running Wyse ThinOS and using - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 12
App 2302, you can blur or change your background by going to More > Apply Background Effects when you are in a meeting or call. ○ Support for Request control in Microsoft Teams optimized mode-From ThinOS 2303 and Citrix Workspace App 2302, you can request control during a Microsoft Teams call or - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 13
configured LPD service in VDI session- If the LPD service is configured in the local Printer Setup window, you must restart the client for the LPD service to work renamed to Performance History in the Troubleshooting window of General tab. ● Supports OpenVPN. ● Supports Fortinet VPN. ● Bluetooth tab - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 14
to z, 0 to 9, and PrintScreen key on the keyboard. ● Supports MultiSteam Transport (MST) or Daisy Chaining-For more information, see MultiStream Troubleshooting in Account Privileges-Added Granular Control of Troubleshooting in Privacy & Security > Account Privileges. When you enable Troubleshooting - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 15
○ Enable Expert Mode Log-To enable or disable this option, go to Services > Troubleshooting Settings and is disabled by default. If you enable this option, the full Virtual Desktop Settings interface-ThinOS has made interface changes to support multiple Azure Clouds, so the Admin Policy Tool or Wyse - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 16
each retry options-The Maximum Retries for Downloading specifies the maximum retries for downloading files from each Wyse Management Suite file repository. The supported values are from1 to 9 while the default value is 3.Interval Time for Each Retryspecifies the interval in seconds before each retry - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 17
session-If you want to map a printer to the RDP/AVD session, install the specific driver in the RDP/AVD session before mapping. The printer supports only PostScript (PS) drivers in RDP/AVD session. ● Teradici updates-Teradici version is updated to 22.07.3.16 in ThinOS 2211. If USB or Bluetooth - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 18
service is applied with LPT printer and SMB printer. ○ Performance Retrospective-When you click Performance Retrospective in the General tab of the Troubleshooting set WINS Server. NOTE: ThinOS only supports one WINS server. ○ SNMP Server Manual Override for Closing the Lid-Added a new option Manual - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 19
Wyse ThinOS 2205, 2208, and 2211 Release Notes at www.dell.com/support. ○ Supports showing picture from File Server option-You can configure this option in WMS Added Enable Performance Retrospective in APT/WMS > Advanced > Services > Troubleshooting Settings. By default, the option is disabled. When - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 20
Each connection name is separated by a semicolon and is case-sensitive. ● Teradici updates ○ Teradici version is updated to 22.04.2.13 in ThinOS 2208. ○ Support for PCoIP display real time refresh-There is no need to disconnect and reconnect to PCoIP session to have a new display setting take effect - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 21
Image is changed. ○ SNMPV3 is supported-SNMPV3 in ThinOS requires security level ○ Changed the audio device priority when manual override is enabled-When manual override is enabled, audio device priority does exporting logs-When exporting logs from Troubleshooting, the password must include upper and - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 22
from ThinOS shutdown menu or using the ThinOS system shortcut Ctrl + Alt + Left/Right. ■ Lock Terminal on Web Authentication and Anonymous Logon user cases: ThinOS supports None broker agent Logon and various Web Authentication scenarios in VDI Logon. After ThinOS 2208 release, Lock Terminal will be - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 23
and DHCP. ○ Force Discover-Added a new option Force Discover in Services > WDA Settings. If the option is enabled, ThinOS client can (in milliseconds) has been reached after long pressing a key on the keyboard. Supported values are 0 to 20000, where 0 means disabled. ○ Hold key audio warnings - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 24
from the client menu System Preferences. ○ Add default 5900 to the VNC service VNCD TCP Port text field-Go to Service > VNC Service, and 5900 is displayed in the VNCD TCP Port text field. From ThinOS the Release Notes of your ThinOS version at www.dell.com/support. 24 What's new in ThinOS 2208 - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 25
Updated the peripherals list description in Devices tab. ○ Added support for ELO ET2202L-2UWA-0-BL-G touch monitor. ○ Added Enable PCoIP Activation License option in Services > WDA Settings. See, Enable user interface if a default camera is found. Manual override is disabled. ○ Added MJPEG in the - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 26
screensaver starts. ○ GUI change in VNC service to match the actual behavior-Go to Advanced > Services > VNC Service, turn on the option Enable VNC Daemon ○ The Username field in Peripheral Management > Printers > SMB Printer supports special characters such as $UN. ○ The accepted length of Amazon - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 27
If the update fails, ThinOS automatically exits servicing mode after a countdown. You can also click Exit to exit the mode manually. After exiting the servicing mode, you can log in to upgrade process, see the latest Migration Guide at www.dell.com/support. Upgrading the ThinOS firmware 27 - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 28
Meetings for AVD. Upload the new package using Wyse Management Suite or Admin Policy Tool. Cisco_Webex_Meetings The package supports Cisco Webex Meetings. Cisco_Webex_VDI The package supports Cisco Webex VDI. Upload the new package using Wyse Management Suite or Admin Policy Tool. Upload the - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 29
path than older third-party package versions. Because of this optimization, third-party packages that are released before ThinOS 2205 are no longer supported with ThinOS 2205 or later versions. Install the latest version of the required third-party application after you upgrade to ThinOS 2205 or - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 30
. ● Enable Secure Boot: Set to ON ● Enable USB Boot Support: Set to OFF ● Enable USB Wake Support: Set to ON ● Deep Sleep Control: Set to Disabled NOTE each time the TPM counter reaches 32 and encounters the issue, manually reboot to recover the client. Register ThinOS devices to Wyse Management - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 31
NOTE: If the Group Token parameter is not specified, the device is moved to the unmanaged group or quarantine group. 6. Enable or disable CA validation based on your license type. For public cloud, select the Enable CA Validation check box, and for private cloud, select the Enable CA Validation - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 32
Key and set the DHCP option tag 201 and 202 string values manually. Register ThinOS devices by using legacy DHCP option tags About this task For a private cloud installation, the device gets directed to the MQTT service on the Wyse Management Suite server. For example, wmsservername.domain.com: - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 33
Zones > Domain > _tcp, and right-click the _tcp option. 2. Click Other New Records. The Resource Record Type window is displayed. 3. Select the Service Location (SRV), click Create Record, and do the following: To create Wyse Management Suite server record, enter the following details and click OK - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 34
● When you register the thin client to Wyse Management Suite manually. ● When you power on the thin client from a power BIOS, and application packages from Dell support site. Steps 1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword field, - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 35
to your device. NOTE: For a given ThinOS release, you can install only the supported packages mentioned in the corresponding ThinOS Release Notes available at www.dell.com/support. Table 11. ThinOS packages ThinOS packages ThinOS image title Citrix_Workspace_App ThinOS YYMM Citrix - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 36
path than older third-party package versions. Because of this optimization, third-party packages that are released before ThinOS 2205 are no longer supported with ThinOS 2205 or later versions. Install the latest version of the required third-party application after you upgrade to ThinOS 2205 or - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 37
restarts. The firmware version is upgraded. Upgrade ThinOS 9.x to later versions using Admin Policy Tool The firmware upgrade using Admin Policy Tool is supported on ThinOS 9.x. Prerequisites Ensure that you are running ThinOS 9.1.3129 or later versions on your thin client. Steps 1. Go to the Admin - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 38
Dell Wyse ThinOS 2303, 2211, 2208, and 2205 Migration Guide at www.dell.com/ support. ● Ensure you have downloaded the Ubuntu to ThinOS conversion the factory default status. ThinOS must be registered to Wyse Management Suite manually or using DHCP/DNS discovery. NOTE: If the conversion has failed, - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 39
22.04 DCA-Enabler version 1.5.0-14 or later 1.5.0-14 or later 1.7.0-20 or later 1.7.0-20 or later 1.7.0-20 or later Convert WES to ThinOS 2211 Supported platforms that can convert WES to ThinOS 2211 are Wyse 5070 Thin Client, Wyse 5470 Mobile Thin Client, and Wyse 5470 All-in-One Thin - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 40
reboots automatically to ThinOS. NOTE: After conversion, ThinOS is in factory default status. You must register ThinOS to Wyse Management Suite manually or by DHCP/DNS discovery. NOTE: After you register the converted ThinOS devices to Wyse Management Suite, the ThinOS Activation devices license - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 41
● Zoom Citrix ● Zoom Horizon ● Zoom AVD 5. Cisco ● Cisco Jabber ● Cisco Webex Meetings VDI ● Cisco Webex VDI 6. Dell ● Security Addon ● Hotfix 7. Third Party ● Teradici PCoIP ● Imprivata PIE ● Jabra ● EPOS Connect ● HID Fingerprint Reader ● Identity Automation QwickAccess ● ControlUp VDI Agent ● - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 42
One ● Latitude 3440 ● Latitude 5440 ● OptiPlex All-in-One 7410 For information about installation instructions, see the Dell Wyse ThinOS Installation and ThinOS Activation License User Guide at www.dell.com/support. Firmware installation using Dell Wyse USB Imaging Tool Use the Dell Wyse USB Imaging - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 43
admin password. For more information about using the Sync BIOS Admin Password option, see the latest Dell Wyse Management Suite Administrator's Guide at www.dell.com/support. NOTE: If you have not synced the BIOS password in the Wyse Management Suite server, you can enter the current BIOS password - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 44
than 9.1.3129, you must use the Dell Wyse USB Imaging Tool to install the ThinOS 8.x or 9.x Merlin image that is posted to www.dell.com/support. Before you downgrade, ensure that you disable the secure boot option in the BIOS. If you want to downgrade to ThinOS 9.0, you must clear Trusted - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 45
to enable PCoIP function on non-PCoIP devices that are converted from ThinOS 8.6 by enabling the Enable PCoIP Activation License option from Services > WDA Settings. NOTE: Once ThinOS Activation devices licenses are consumed, you cannot restore them anymore. The licenses are permanently applied on - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 46
The thin client checks for a wired network connection. If the network connection is successful, a welcome screen is displayed followed by the EULA screen. For more information about the EULA screen, see End User License Agreement. NOTE: When you reset the device to factory default settings without a - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 47
Figure 5. Select Your Language 6. Click . 7. On the Select Your Keyboard screen, select a keyboard layout from the list. Figure 6. Select Your Keyboard 8. Click . 9. On the Select Your Time Zone screen, select a time zone from the list to set the time zone for your thin client. The time - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 48
Figure 7. Select Your Time Zone 10. Click . 11. On the How do You Connect? screen, do either of the following: ● Local network (Ethernet)-Click this option if you have connected the thin client to an Ethernet using a wired connection. ● Wi-Fi Network-Click this option if you want to select a - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 49
VDI broker screen, configure your preferred broker type from the following options: ● Citrix Virtual Apps and Desktops ● VMware Horizon ● Azure Virtual Desktop ● Microsoft Remote Desktop Services ● Amazon WorkSpaces ● Teradici Cloud Access Getting started with ThinOS 49 - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 50
High, Customize, or None from the Admin Policy Tool or the Wyse Management Suite console. When you set the user privilege to Customize, you can manually select and enable or disable the options in the ThinOS system menu. The Administrator Mode menu in the Admin Policy Tool is disabled by default - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 51
Customize, or High. When you set the user privilege to Customize, you can manually select the options that you want to enable or disable in the ThinOS system you enable Peripherals.Granular Control of Troubleshooting option is only available after you enable Troubleshooting. 9. Click Save & Publish - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 52
Services, and click WDA Settings. 4. Under WDA Settings, enable PCoIP Activation License. By default this option is disabled. 5. Click Save & Publish. Connect to a remote server About this task This section describes how to manually the printer driver installation instructions. For information about - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 53
zero desktop) has a Dell default background with the floating toolbar or floatbar on the screen. NOTE: Citrix Workspace mode is not supported on the modern desktop. Table 14. Modern desktop shortcuts Action Open a selection box for toggling between the desktop and currently-active connections - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 54
Enable modern desktop mode Steps 1. Go to ThinOS 9.x policy settings on Wyse Management Suite or the Admin Policy Tool on ThinOS. 2. Click the Advanced tab and expand Personalization. 3. Click User Experience Settings. 4. From the System Mode drop-down list, select Modern. 5. From the Color scheme - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 55
indicator to view the remaining battery percentage. This option is applicable only to the Wyse 5470 Thin Client. Smart Card Self-Service Click this icon to open the smart card self service window. You can use this window to view the smart card details, change PIN, and unlock PIN. This icon is - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 56
Figure 13. Classic Desktop Use the following guidelines: ● Icons representing available server connections and published applications are displayed on the desktop. If you pause the mouse pointer over an icon, the information about the connection is displayed. Right-click an icon to open the - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 57
Sound 3. Battery 4. Wireless network 5. Wired network 6. Smart card self-service 7. Citrix PNA menu 8. Date and time 9. Show desktop The log in to the Citrix broker. Smart card self service Click this icon to open the smart card self service window. You can use this window to view the smart - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 58
Network Setup Taskbar icon Remote Connections Central Configuration VPN Manager System Preferences Display Peripherals Printer System Information System Tools Troubleshooting Connection Manager Using the shortcut menu About this task This section describes how to use the shortcut menu - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 59
setup dialog boxes: ○ Network Setup-Allows selection of DHCP or manual entry of network settings, and server locations. ○ Remote Connections-Allows Tools-Provides information about devices, certificates, and packages. ● Troubleshooting-Displays the performance monitor graphs, trace and event log - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 60
want to configure. 5. Click Save & Publish. Feature list of Admin Policy Tool The following table displays the list of features that are supported by the Admin Policy Tool in ThinOS. Table 19. Admin Policy Tool Feature Subfeature Region & Language Settings Region & Language Restart required - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 61
Table 19. Admin Policy Tool (continued) Feature Subfeature Restart required Privacy & Security Account Privileges No Privacy & Security Certificates No Privacy & Security Security Policy Yes, you must restart the client for all changes to take effect. Privacy & Security SCEP No - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 62
Network Configuration Proxy Settings No Network Configuration Wireless Captive Portal requires a reboot to take effect. Network Configuration Common Settings No Network Configuration SNMPV3 Settings No Services VNC Service No Services WMS Settings No 62 Getting started with ThinOS - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 63
Table 19. Admin Policy Tool (continued) Feature Subfeature Services Troubleshooting Settings BIOS Dell Wyse 3040 BIOS Dell Wyse 5070 BIOS Dell Wyse 5470 BIOS Dell Wyse 5470 AIO BIOS Dell OptiPlex 3000 BIOS Dell Latitude - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 64
Scheduled Shutdown Using this option, you can specify a time and a day to shut down the device automatically. Steps 1. Open the Admin Policy Tool on your thin client or go to the ThinOS 9.x policy settings on Wyse Management Suite. 2. Click the Advanced tab. 3. Expand System Settings, and click - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 65
Battery information This section is only applicable to mobile thin clients. The battery indicator is displayed on the system tray. The following table contains the battery indicators: Table 20. Battery indicators Battery status While charging with the AC adapter Icon Battery 90% - 100% without - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 66
mode The sleep mode enables the power-saving state and quickly resumes full power operations without loss of data. The sleep mode feature is supported on the following platforms: ● Wyse 5070 Thin Client ● Wyse 5470 Thin Client ● Wyse 5470 All-in-One Thin Client ● OptiPlex 3000 Thin Client ● Latitude - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 67
To enable the Sleep option manually, use either of the following options: ● ThinOS lock window-To that you want to upload. NOTE: Admin Policy Tool supports the .cer, .crt, .pfx, .der, and .pem certificate file types. Wyse Management Suite supports .cer, .crt,.pfx, .der, and .pem certificate - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 68
the ThinOS local device, the configured policies from Wyse Management Suite for these settings are not applied to the ThinOS device. Table 22. Manual override support matrix Settings Action to be performed on the ThinOS local Default value device DHCP Settings Click the OK button in the Network - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 69
Table 22. Manual override support matrix (continued) Settings Action to be performed on the ThinOS local Default value device Keyboard Change the configuration under the Keyboard tab in the Peripherals - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 70
8 Configuring the global connection settings About this task This section describes how to use the Global Connection Settings dialog box to configure the connection settings for ICA, Horizon, RDP and PCoIP. Steps 1. Configure the Broker agent connection on ThinOS. See, Configure the Broker Setup. 2. - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 71
NOTE: HEVC in Blast Extreme requires both the ESXi hosts that supports the virtual desktops, and RDSH servers to have NVIDIA Tesla or newer encoding. HEVC does not work with only ESXi CPU encoding. If there are no supported graphics cards present, the H.264 or JPEG/PNG encoding is used. 6. Click - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 72
9 Configuring connectivity This chapter helps you understand various configuration settings for a secure connection. To configure the settings on the classic desktop, click System Setup from the desktop menu, and use the configuration tabs. Configuring the network settings Use the network options to - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 73
, and the thin client fetches the server IP address from DHCP. To manually assign the static IP addresses, select the Use Static Name Servers check box Browse... next to Select Host File. ANSI or UTF-8 encoding is supported, and the maximum supported file size is 10 KB. i. Enter the URL address of - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 74
Figure 16. Options tab a. Interpret DHCP Option IDs-Enter the supported DHCP options. Each value can only be used one time after you reset your device to factory default settings. Table 23. DHCP option tags Option - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 75
Table 23. DHCP option tags (continued) Option Description Additional information server or the MQTT server is null, the Wyse Management Suite agent sets the values to the default server values. b. Interpret DHCP Vendor-Specific Info-Select this check box for automatic interpretation of the - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 76
Ethernet speed. The default value is Auto-Detect. If your network equipment does not support the automatic negotiation, select any of the following values: ● 10 MB Half- is used. ● Statically specified IP Address-Select this option to manually enter the IP address, subnet mask, and default gateway. ○ - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 77
-time connection always fails, and the subsequent connections succeed. Only automatic PAC provisioning is supported. The user/machine PAC provisioning that is generated with CISCO EAP-FAST utility is not supported. When EAP-MSCHAPV2 or EAP-GTC is selected for PEAP or FAST authentication, an option - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 78
Dynamically allocated over DHCP/BOOTP. ○ If you want to manually configure the IP address, click Statically specified IP Address, and OPT record must be available in the Additional records section. ThinOS does not support the DNS response with an OPT record that is available in the Answer section - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 79
From the desktop menu, click System Setup > Network setup. The Network setup dialog box is displayed. Table 24. Supported protocols Component Supported protocols Wyse Management Suite HTTPS, and SOCKS5 Additional information N/A Citrix RealTime Media Engine HTTP N/A (RTME) Azure Virtual - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 80
Wyse Management Suite policy settings or the Admin Policy Tool, proxy is not enabled for any applications. If DHCP option 252 is available and is supported by the configured application, WPAD (DHCP 252) takes priority. If DHCP 252 is available, WMS is enabled to go through proxy even if it is - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 81
session launch No No Microsoft Remote Desktop broker log in No No Services session launch No No Amazon WorkSpaces broker log in No No session . ThinOS supports MIB tree 1.3.6.1.2.1 but not 1.3.6.1.2.1.10, 1.3.6.1.2.1.4.20.1.5, and 1.3.6.1.2.1.4.21.1.10. ThinOS supports private MIB - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 82
Table 26. Private MIB tree (continued) Send message to client Reboot client 1.3.6.1.4.1.714.1.2.6.1.2.0 1.3.6.1.4.1.714.1.2.6.1.1.0 NOTE: Set 1.3.6.1.4.1.714.1.2.6.1.2.0 to send message to client. The message character count is increased to 255 characters. Set 1.3.6.1.4.1.714.1.2.6.1.1.0 to reboot - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 83
Figure 20. General options a. Click one of the following options to set the action that the thin client should perform after you exit all sessions: ● None-By default, None is selected and the thin client automatically returns to the terminal desktop. ● Sign-off automatically ● Shutdown the system - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 84
automatically runs after the client boots. NOTE: If the first discovery, for example, the Wyse Management Suite service is not successful, it continues until a discovery is successful. If all discoveries fail, it is started again automatically. b. Select the DNS SRV record check box - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 85
NOTE: The default domain is filled in the login window only when you login and is not displayed in the domain list. If you want to view the domain in the list, configure the domain in Domain List policy in the Admin Policy Tool or Wyse Management Suite server. e. Select the CA validation check box - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 86
debug information button to display the VPN debug details for better troubleshooting. h. Click OK. When connections are created, the Auto column Secure, or Global Protect. 3. Select a session, and click Action. Configure VNC services Steps 1. On the ThinOS client, open Admin Policy Tool or go to the - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 87
a. Enter the password in the Password field. The password length is restricted to eight characters from ThinOS 9.1.2101. b. Click the Enable 8 bits button to use 8-bit color resolution. c. Click the Enable Zlib button to enable Zlib compression. d. Click the Enable VNC Prompt button to display a - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 88
.citrix.com. NOTE: From ThinOS 9.1.5067 onwards. you can map a USB drive with NTFS format to Citrix and RDP sessions. For information about the supported Citrix Workspace app features in ThinOS, see the Citrix Workspace app feature matrix table in the Release Notes of your ThinOS version at www.dell - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 89
Figure 23. Broker Setup a. Select the Workspace Mode check box if you want to enable the Citrix Workspace based layout of published applications and desktops. b. In the Broker Server field, enter the IP address or hostname or FQDN of the Citrix server. You can enter the Citrix NetScaler Gateway URL - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 90
Classic mode vs Workspace mode This section summarizes the differences between classic mode and workspace mode. Figure 24. Classic mode Figure 25. Workspace mode 90 Configuring connection brokers - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 91
Table 28. Classic mode vs Workspace mode Item Classic mode How to enable By default, the ThinOS loads the classic mode if you do not select the Workspace mode check box during Citrix broker setup. Desktop elements Displays the ThinOS full taskbar and the classic desktop. Access all published - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 92
(ADC), formerly known as Citrix NetScaler. The following authentication methods are supported on ThinOS: ● Lightweight Directory Access Protocol (LDAP) ● RSA ● DUO ● SMS PASSCODE ● Native OTP ● Federated Authentication Service with Azure active directory ● OKTA Timeout is enabled for Citrix ADC - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 93
Citrix ADC with DUO authentication, see the Citrix NetScaler Gateway Guide at www.duo.com. Configure Citrix ADC using CensorNet MFA smspasscode.com/public/6260/SmsPasscode-900sp1. ● Remote Authentication Dial-In User Service (RADIUS) authentication policy is configured and bind to the Citrix ADC - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 94
that you have registered your device with Citrix ADC. For a detailed procedure on how to register your device with Citrix ADC, see the Native OTP support for authentication article at docs.citrix.com. About this task This section describes how to log in to Citrix ADC using the OTP. Steps 1. From - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 95
(SAML). Both, Azure AD Multiple Factors Authentication (MFA) and Self-service password reset (SSPR), are supported. NOTE: To use this function, you must enable Federated Authentication Service. If Federated Authentication Service is disabled, the Citrix ADC session fails to launch. In ThinOS 2205 - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 96
. If you select Mobile App, click Set up and follow the on-screen instructions to add an account to the Microsoft authenticator app. c. Click Save. 8. Enter Remote Authentication Dial-In User Service (RADIUS) for Citrix Virtual Apps and Desktops. ThinOS supports Okta through the Citrix NetScaler - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 97
Guide at help.okta.com. NOTE: ● On the ThinOS client, you need UPN at the login window. ● Phone authentication by using Okta is supported only of logging in to unlock the system directly Citrix Cloud services ThinOS supports Citrix Cloud services. It acts as a single management console to deploy - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 98
field, enter _citrixreceiver. g. In the Protocol field, enter _tcp. h. In the Port number field, enter the port number. i. In the Host offering this service field, enter the FQDN and the port for the StoreFront/AppController server or Access Gateway appliance. NOTE: You cannot use the same FQDN for - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 99
is in fallback mode. For information about how to verify if HDX Adaptive Transport is active, see the FAQs section in this guide. HDX Adaptive Display V2 ThinOS supports the selective use of a video codec (H.264) to compress graphics during video playback in an ICA session. This feature combines the - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 100
are using an RDS-hosted desktop, and if you are using a IE browser, install the BCR add-on manually from Citrix virtual apps and desktops IOS installer. ● If you want to play a QUMU video, you must Video Redirection is working, see the FAQs section in this guide. 100 Configuring connection brokers - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 101
8. Open Windows Media Player and play a video or an audio file. The following types are supported: ● H.264 video ● WMV-9 video ● WMV-8 video ● WMV-7 video ● WMC1 video Media Redirection is working, see the FAQs section in this guide. For more information about the ICA Multimedia policy settings, see - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 102
Virtual Apps and Desktops 7.11 and later versions ● Support StoreFront Server 3.7 and later versions ● Self-Service Password Reset Server 1.0 and later versions Supported platforms-All platforms are supported. Limitation ● Supports only StoreFront Server Before resetting a password or unlocking an - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 103
password: 1. Choose a task (Reset password) in the Account Self-Service window. 2. Enter the username. The Reset Password dialog box is displayed user experience, especially for HDX 3D Pro desktops. Citrix SuperCodec is supported in Citrix Virtual Apps and Desktops (XenApp and XenDesktop) version 7.5 - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 104
Suite or Admin Policy Tool. The keyboard layout that you select on the thin client is not automatically synchronized in the VDA session. ThinOS supports the server default mode that enables VDA users to select or switch the keyboard layout inside the VDA session using the Windows Input Method Editor - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 105
the Windows layout. As a result, there can be an unpredictable mismatch in the keyboard output. Citrix Workspace app Linux keyboard sync mode does not support switching the layout in VDA. The client keyboard is synchronized to VDA, and the keyboard layout is switched in the VDA desktop using the - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 106
app Linux dynamic synchronization French (France) with the Windows layout. Keyboard layout partially matches with the Windows layout. Supported Enabled language bar after the connection is established. ● For VDA administrators, see the Citrix Workspace app keyboard layout configuration - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 107
and higher-Enable the following policies on the server end: ● Set the Client Keyboard Layout synchronization and IME improvement policy to Support dynamic client keyboard layout sychronization and IME improvement. ● Set the Enable Unicode keyboard layout mapping to Allowed. XenApp server version - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 108
. Croatian Supported Czech (Qwerty) Supported Czech Supported Danish Supported Dutch Supported English (3270 Australian) Supported English (Australian) Supported English (New Zealand) Supported English (United Kingdom) Supported English (United States) Supported 108 Configuring - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 109
Microsoft) Not supported French (Switzerland) Supported German (Switzerland) Supported German Supported Greek Supported Hungarian Supported Icelandic Supported Italian (Switzerland) Not supported Italian Supported Japanese (OADG109A) Supported Japanese (KWD) Supported. When you - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 110
Enable keyboard layout mode Steps 1. On the ThinOS client, open Admin Policy Tool or go to the ThinOS 9.x policy settings on Wyse Management Suite. 2. On the Advanced tab, expand Session Settings, and click Citrix Session Settings. 3. In the Basic Settings section, select one of the following - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 111
7. In the Key field, enter KeyboardSyncMode. 8. In the Value field, enter Dynamic. 9. Sign out or restart the device for the settings to take effect Cursor pattern in ICA session In ThinOS 9.1.2101, you can change the cursor pattern in the ICA session. Steps 1. On the ThinOS client, open Admin - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 112
> Citrix Configuration Editor is deprecated from ThinOS 2211. For ThinOS 9.1.2101 or earlier versions, see ThinOS 9.1 Administrator's Guide at www.dell.com/support on the number of allowed virtual channels and tested combinations of Unified Communication optimizations. Configure the Citrix virtual - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 113
The UC Virtual Channel settings do not apply to ThinOS versions later than 9.1.2101 but earlier than or equal to 2208 (9.3.2102). These settings are supported again from ThinOS 2211 and later. From ThinOS 2211, the default values of all UC virtual channel settings have been changed to Enabled. NOTE - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 114
time until the next reconnection attempt is displayed. 6. Click OK to save your settings. Using multiple displays in a Citrix session ThinOS supports ICA desktop multiple displays in Citrix Virtual Apps and Desktops/Citrix Virtual Apps 7.6 and later versions. Prerequisites ● Increase the value of - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 115
.citrix.com. Limitation-If you set all monitors with either horizontal or vertical layout, the maximum supported resolution is 4x4 K. If you connect five or six monitors with 4x4 K + 1920x1080 or 4x4 K + 2x1920x1080 resolution combinations, you cannot launch ICA desktop by horizontal - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 116
from the drop-down list, select the check box to enable the printer device, and click OK. NOTE: In ThinOS, only PS class is supported. 7. Start a Citrix Virtual Apps and Desktops application connection. 8. Open the Devices and Printers in the desktop or application. The printer is mapped as the - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 117
, and click OK. NOTE: In ThinOS, only printer driver type 3 is supported. 7. Start a Citrix virtual connection. 8. Open the Devices and Printers in Teams calls or meetings, you can change the default settings to troubleshoot the audio issues (like robotic voice, increased system performance causing - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 118
device for the feature to be enabled. UDP audio through Citrix Gateway From Citrix Workspace app 2112 and ThinOS 9.1.5067, Citrix Workspace app supports Datagram Transport Layer Security (DTLS) protocol for UDP audio. As a result, you can access the UDP audio through Citrix Gateway. By default, this - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 119
ThinOS 2205 and Citrix Workspace app 2203, Citrix Workspace app displays all available local audio devices in a session with their names. Plug-and-play support for Bluetooth and HDMI audio devices are also provided. This feature is disabled by default. About this task Follow this task to enable the - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 120
that you do not install the JVDI package. Smart card reader plug and play From Citrix Workspace app 2112 and ThinOS 9.1.5067, Citrix Workspace app supports plug and play functionality for smart card reader. When you insert a smart card, the smart card reader detects the smart card in the server and - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 121
Suite to the thin client. You must reboot the client for the changes to take effect. ● HDX RealTime Webcam Video Compression in ThinOS supports only one webcam at a time. Citrix Workspace Linux binary can update the default webcam by modifying HDXWebCamDevice in $HOME/.ICAClient/wfclient.ini - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 122
browser and go to www.webcamtests.com. By default, ThinOS only supports webcam redirection feature for 32-bit apps. To enable webcam redirection formatted with the FAT32 file allocation. 10. From the desktop menu, click Troubleshooting. 11. On the General tab, click Export Logs. Citrix Workspace app - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 123
The Citrix Log Preferences window is displayed. 2. Click both the Set All Default buttons. 3. Click the Load Default button. 4. Click Apply Changes. The Citrix Workspace Log capture is disabled. Configure multifarm In ThinOS, multifarm works with only a Citrix Broker agent. You cannot use multifarm - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 124
Prerequisites ● Single-session or multisession operating system VDA must be supported. ● The graphics status indicator policy must be enabled. ● for the settings to take effect. 32-bit cursor ● 32‑bit cursor is supported on ThinOS 2303 and Citrix Workspace App 2302. ● The black box around the cursor - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 125
. For information about the latest VMware Horizon Client version and the known issues, see the Release Notes of your ThinOS version at www.dell.com/support. NOTE: If you are upgrading your thin client to the latest ThinOS version, you must ensure that the Horizon server or agent version is updated - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 126
other sessions before connecting to the session from the ThinOS client. NOTE: You must upgrade Wyse Management Suite to version 3.5 or later to support the HEVC feature. For more information, see the VMware Blast Extreme Optimization Guide at techzone.vmware.com. 126 Configuring connection brokers - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 127
enables you to scan information from VDI desktops using scanning and imaging devices that are connected to your thin client. Scanner Redirection supports standard scanning and imaging devices that are compatible with TWAIN and Scanner Access Now Easy (SANE) formats. The scanner redirection feature - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 128
Enable Session Collaboration Session Collaboration redirection feature enables you to invite other users to join your remote desktop session. The session collaboration feature is applicable only for Blast sessions. NOTE: You cannot accept the invitation and join the remote desktop session of other - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 129
. The VMware Workspace ONE login window is displayed. 12. Enter the user credentials and click Sign In. NOTE: The ThinOS lock terminal is not supported in Workspace ONE Mode. When you attempt to lock the terminal, a warning message is displayed prompting for automatic sign-off. Click Continue if you - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 130
On the Azure Sign In window, enter the Azure account. 7. Click Next. 8. Enter the password to log in to the session. NOTE: ThinOS does not support Single Sign-On (SSO) to Azure MFA with VMware UAG. Device Certificate authentication with Unified Access Gateway and Passthrough About this task With the - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 131
Figure 28. Selecting a certificate X.509 Certificate Authentication About this task You can configure the X.509 certificate authentication in Unified Access Gateway to allow ThinOS to authenticate with certificates. For more information about this feature, see the VMware documentation at docs.vmware - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 132
the identity provider with the Unified Access Gateway (UAG) to support Horizon client user authentication. To use SAML third-party integration with , do the following: Steps 1. Configure the identity provider with the service provider (UAG) information. 2. Upload the metadata file of the identity - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 133
configured in the Broker Setup tab. 2. Set the connection protocol as All Supported from the Connection Protocol drop-down list. 3. Go to Global Connection Windows server. In such scenarios, the drivers must be installed manually. USB Redirection in a VDI session Upgrading to the ThinOS 9.1. - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 134
the USB redirection feature for all USB drives. This is a limitation from the third party SDK. For Headset and Camera, PCoIP does not support redirection in a session. Use RTAV for audio and video devices. Enable Multimedia Redirection in Blast session Steps 1. Access the VMware Horizon connection - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 135
default user. Configuring other brokers You can configure other brokers in Remote Connections. Leostream, Parallels RAS, and Systancia Workplace brokers are supported from ThinOS 2303. ● In the Select Broker Type drop-down list under Remote Connections > Broker Setup, Other Broker option has been - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 136
s, login fails with a timeout error message. As a workaround, log in again when facing the timeout error. Special Peripheral Support Bloomberg keyboard support ThinOS 9.1.2101 supports Bloomberg Keyboard STB 100. The keyboard has two connection methods. One method uses a single USB cable to the USB - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 137
, add two rows in the vUSB Force Redirect section, enter 0x11889525 in one row and 0x11889535 in the other. NOTE: PCoIP does not support USB device splitting. 4. Click Save & Publish. Redirect Bloomberg keyboard in VMware Horizon Blast sessions Steps 1. On the ThinOS client, open Admin Policy Tool - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 138
-9545 ● vid-1188_pid-9525 ● vid-1188_pid-9535 5. Click Save & Publish. Bloomberg keyboard limitations ● Hot plugging the Bloomberg keyboard is not supported for Bloomberg keyboard redirection. Configure the keyboard before logging in to the Broker agent and launching the session. ● Disconnecting the - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 139
Confirm the USB interface redirection This section contains the steps to confirm whether the USB audio device is redirected into the VDI session. You can confirm the USB redirection from the Device Manager, from the Audio Manager, or from the ThinOS Event Log. Find the Vendor ID or Product ID of the - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 140
● VID-VID_0554 ● PID-PID_1001 ● Device interface-four interfaces belong to this device. ○ uaudio (Class_01 Subclass_01 Protocol_00) ○ usb (Class_01 Subclass_02 Protocol_00) ○ usb (Class_01 Subclass_02 Protocol_00) ○ uhid (Class_03 Subclass_00 Protocol_00) Confirm the USB interface redirection from - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 141
● usb (Class_01 Subclass_01 Protocol_00) ● usb (Class_01 Subclass_02 Protocol_00) ● usb (Class_01 Subclass_02 Protocol_00) ● usb (Class_03 Subclass_00 Protocol_00) Confirm the USB interface redirection from Audio Manager in ThinOS Steps 1. Go to Settings > Peripherals. The Peripherals dialog box is - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 142
NuancePowerMic II-NS redirection in a Citrix session Full USB redirection in a Citrix session Except the mouse, all other interfaces are redirected to the VDI session. Configuration in ThinOS Steps 1. On the ThinOS client, open Admin Policy Tool or go to the Wyse Management Suite policy settings. 2. - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 143
● Nuance PowerMic II-NS device can be set as the default device from the Playback or Recording tabs under Sound in Windows. ● In the Nuance Dragon Medical One desktop application, Nuance PowerMic II-NS is displayed in the Microphone drop-down list. All the HID buttons, voice recording, and audio - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 144
blast session and ThinOS local user interface. NOTE: The audio behaviors are different from Citrix sessions since VMware Blast session does not support multiple audio devices. Nuance PowerMic II-NS redirection in a PCoIP session Full USB redirection in a PCoIP session Except the mouse, all other - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 145
Figure 34. Device information Olympus RecMic DR-2200 redirection in a Citrix session Full USB redirection in a Citrix session Configuration in ThinOS Steps 1. On the ThinOS client, open Admin Policy Tool or go to the Wyse Management Suite policy settings. 2. On the Advanced tab, expand Peripheral - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 146
10. Click Add Row in the vUSB Force Redirect section, and enter the device ID 0x07b40254030000. 11. Click Save & Publish. Connecting Olympus RecMic DR-2200 in a Citrix session with only HID buttons redirection Launch Citrix session and connect Olympus RecMic DR-2200 into the thin client. ● Olympus - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 147
Blast session and ThinOS local user interface. NOTE: The audio behaviors are different from Citrix sessions since VMware Blast session does not support multiple audio devices. Olympus RecMic DR-2200 redirection in a PCoIP session Full USB redirection in a PCoIP session Configuration in ThinOS Steps - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 148
Figure 35. Device information Philips SpeechMike III redirection in a Citrix session Full USB redirection in a Citrix session Configuration in ThinOS Steps 1. On the ThinOS client, open Admin Policy Tool or go to the Wyse Management Suite policy settings. 2. On the Advanced tab, expand Peripheral - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 149
7. In the Key field, enter AudioRedirectionV4. 8. In the Value field, enter True. 9. Go to Advanced tab, expand Peripheral Management, and click USB Redirection. 10. Click Add Row in the vUSB Force Redirect section, and enter the device ID 0x09110c1c030000. 11. Click Save & Publish. Connecting - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 150
session and ThinOS local user interface. NOTE: The audio behaviors are different from Citrix sessions since VMware Blast session does not support multiple audio devices. Philips SpeechMike III redirection in a PCoIP session Full USB redirection in a PCoIP session Connecting Philips SpeechMike III in - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 151
Wacom One Pen works only inside a VDI session. Wacom One Pen does not work in the ThinOS local user interface. Citrix session does not support Wacom One. Topaz Signature Tablet The following are the device information of Topaz Signature Tablet. ● Model-TOPAZ Mode T-LBK462-B8B-R ● Device ID- Class 00 - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 152
in the Com Port field. 5. Click Start. You can now draw using the tablet. Wacom Signature Tablet The following are the details of the supported Wacom Signature Tablets. ● Wacom Signature Tablet STU-500B ○ Model-Wacom STU-500B ○ VID-0x056a pid:0x00a1 ● Wacom Signature Tablet STU-520A ○ Model-Wacom - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 153
USB Device Redirection field. 4. Click Save & Publish. Serial Port connection ThinOS 9.x supports Seral Port connection by default. No additional configuration is required in ThinOS. Follow the configuration instruction for each protocol. Connect Wacom Signature Tablet using Serial Port 1. Connect - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 154
For information about limitations, see the Release Notes of your ThinOS version at www.dell.com/support. Enable Wacom tablet using the session menu Steps 1. On the ThinOS client, launch a PCoIP session. 2. In system tray, click the PCoIP icon to view the - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 155
Azure Virtual Desktop (AVD) is a comprehensive desktop and app virtualization service that runs on the cloud. You can access the virtual desktop resources that are created on Azure cloud from the ThinOS client. AVD session supports Imprivata virtual channel from ThinOS 2208. When a user logs in to an - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 156
printer in the Printer Name field. 4. Select the Enable the printer device check box. 5. Click OK. 6. Launch the RDP session. See, Configuring Microsoft Remote Desktop Services. NOTE: RDP protocol supports standard printers. Log in to Azure Virtual Desktop using Active Directory Federation - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 157
is displayed. 2. In the Broker Setup tab, select Microsoft Remote Desktop Service from the Select Broker Type drop-down list, and do the following: connection fails or the TS Gateway server or thin client version does not support WebSocket, then TS Gateway II or TS Gateway III is used. Steps - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 158
collection ThinOS enables you to access the Remote Desktop Services session collection that is configured on the RDS Broker agent. RDSH collection enables you to group all the desktops and applications that you want to - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 159
Figure 39. Auto-connect on start-up Configuring connection brokers 159 - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 160
NOTE: For the auto connect feature to function, the Save local connections option in Advanced > Session Settings > Global Session Settings must be enabled. 5. Click Save & Publish. Log in to RDP session using Remote Desktop Gateway Steps 1. Go to Add Connection > Add RDP connection > Logon from the - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 161
Figure 40. Use RD Gateway Configuring connection brokers 161 - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 162
must select the Enable Changing Registration Code from Login window option using either Admin policy tool or Wyse Management Suite. ● If your server supports Multi-factor authentication (MFA), enable the MFA option using Wyse Management Suite or Admin Policy Tool. 162 Configuring connection brokers - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 163
The MFA token field is enabled. Use the Google Authenticator on your mobile device and enter the code that is generated. ● If you want to connect to AWS using the default PCoIP Gateway mode, enter the IP address/Hostname/FQDN of the broker server in the Broker Server field. ● If you select the - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 164
Figure 41. Teradici Cloud Access drop-down ● Broker Server-Enter the IP address or FQDN of the Broker agent server. ● Auto Connect List-Enter the name of desktops that you want to start automatically after logging in to the respective Broker agent. Use a semicolon to separate each desktop name. NOTE - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 165
with GPU. NOTE: The SDK in ThinOS does not function similar to Teradici zero client firmware. For example, the SDK in ThinOS does not support USB redirection and Relative Mouse features with the host card connection. This feature is mainly for workstation users working on the server remotely. Steps - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 166
session in Vmware Horizon broker and Teradici Cloud Access broker. For Teradici Remote Workstation Card and Amazon WorkSpaces session, USB redirection is not supported by third party. Enable ThinOS to check the server certificate common name ThinOS-based clients check the common name of the server - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 167
Tool. For more information about how to configure the VDI dynamic settings, see the Dell Wyse ThinOS 9.1.4234 and 9.1.5xxx Administrator's Guide at www.dell.com/support. NOTE: VDI settings will dynamically write into the VDI configuration files of the device. For settings to take effect, you must - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 168
● /opt/Citrix/ICAClient/config/AuthManConfig.xml ● /opt/Citrix/ICAClient/config/kbdlayoutmap.tbl ● /var/.config/citrix/hdx_rtc_engine/config.json ● ~/.ICAClient/appsrv.ini Citrix INI settings allow you to enable or disable the Unified Communication Optimization when UC packages are installed on - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 169
is defined in multiple locations, to know the value that must be used, see the VMware documentation. The following are the supported configuration file paths for Horizon Blast Client: ● ~/.vmware/config ● ~/.vmware/view-preferences ● /etc/vmware/config ● /etc/vmware/view-default-config Enable - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 170
settings under Zoom INI, refer to the Cisco document at Configuring the Zoom VDI Linux plugin with ZoomMedia.ini - Zoom Support. The following are the supported configuration file paths for Zoom plug-ins: ● Zoom Citrix- ~/.ICAClient/config/ZoomMedia.ini ● Zoom Horizon- ~/.vmware/ZoomMediaVmware.ini - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 171
Table 40. ThinOS settings - Not allowed to be modified (continued) VDI/UC Configuration files Deny list HDXWebCamHeight HDXWebCamFramesPerSec /var/.config/citrix/ hdx_rtc_engine/config.json { "ProxyHostname": "xxxx", "ProxyPort": xx } ~/.ICAClient/appsrv.ini [WFClient] COMAllowed= VMware - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 172
Table 40. ThinOS settings - Not allowed to be modified (continued) VDI/UC Configuration files Deny list '..', '/' %2e%2e%2f- Unicode like input, such as '\u0001', '\uff01' %2e%2e%2f is URL encoding output, denote '../' Case Insensitive N/A Only applied to Citrix INI Settings, Citrix XML - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 173
Authenticate the domain controller (NTLM) with None Broker agent Steps 1. Add a device policy group on Wyse Management Suite and go to the ThinOS 9.x policy settings. 2. Click the Advanced tab. 3. Expand Login Experience and click Login Settings. 4. From the Login Type drop-down, select - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 174
and video calling or meeting with three to five users using Citrix Unified Communications on ThinOS. Unified Communications support on Wyse 3040 Thin Clients Following features are not supported on Wyse 3040 Thin Clients due to client resource limitations: ● Video call or meeting ● Share screen To - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 175
environment Component Endpoints (Thin clients) Citrix environment Skype for Business client Server backend Client component at the endpoint Supported platform/supported versions ● Wyse 5470 All-in-One Thin Client ● Wyse 5470 Thin Client ● Wyse 5070 Thin Client ● Wyse 3040 Thin Client ● OptiPlex - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 176
codec. NOTE: Video call/meeting and share screen features are not supported on Wyse 3040 Thin Clients due to client resource limitations. Verify the more information about verifying your installation and the collecting troubleshooting information, see the Citrix documentation at docs.citrix.com - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 177
Horizon Virtualization Pack for Skype for Business in a Blast session only. PCoIP and RDP protocols do not support this feature. NOTE: Video call/meeting and share screen features are not supported on Wyse 3040 Thin Clients due to client resource limitations Install the Horizon package on ThinOS You - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 178
\Lync\VdiMediaProvider - GUID (REG_SZ) ● HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Lync\VdiMediaProvider - GUID (REG_SZ) For data statistics, see the Release Notes of your ThinOS version at www.dell.com/support. NOTE: To check the Skype for Business call statistics, right-click the - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 179
on the Citrix server handles the authentication and the media processing is achieved on the thin client. Table 44. Supported environment Component Thin client Supported platforms/supported versions ● Wyse 5470 Thin Client ● Wyse 5470 All-in-One Thin Client ● Wyse 5070 Thin Client ● Wyse 3040 Thin - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 180
Cisco Jabber. For information about the installation procedure, see the installation guide at www.cisco.com. 4. Update the ThinOS firmware, and the ThinOS client. For issues related to Cisco Unified Communications, contact Cisco support. 5. Log in to the Citrix virtual desktop, and sign in to Cisco - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 181
up secure phone capabilities. ● Answer the call on multiple phone devices (Shared Line feature). For information about troubleshooting your Cisco Jabber, see the Deployment and Installation Guide for Cisco Jabber Softphone for VDI at www.cisco.com. For information about Cisco Jabber-related issues - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 182
server. Cisco Webex Teams thin client plug-in is the thin client package that runs on the thin client. Table 45. Supported environment Component Supported platforms/supported versions Thin Client ● Wyse 5470 Thin Client ● Wyse 5470 All-in-One Thin Client ● Wyse 5070 Thin Client ● Wyse 3040 Thin - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 183
-Turn on or turn off camera Supported Full screen Supported Share screen-screen 1 Supported Call-Chat during video call Supported Call-Add guest Supported Call-New Whiteboard Supported Camera-Camera setting Supported Camera-Preview camera Supported Camera-Plugin or unplug the Camera - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 184
is a known issue. Call-Long video call Supported Chat Supported Call-Mute or Unmute Supported Call-Turn on or turn off camera Supported Full screen Supported Share screen-Screen 1 Supported Share screen-Other applications Not supported-Synchronous with Ubuntu Share screen-Share system - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 185
optimal performance. Prerequisites ● Ensure that you have installed the supported version of the Cisco Webex Teams application on the remote desktop In the Health Checker window, check if VDI is connected and all services are accessible. Also, verify if the VDI version compatibility and the virtual - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 186
hosted virtual desktops Cisco Webex Meetings Virtual Desktop app on the hosted virtual desktop Cisco Webex Meeting Plugin on the thin client Supported environment ● Wyse 5070 Thin Client ● Wyse 3040 Thin Client ● OptiPlex 3000 Thin Client ● Latitude 3420 ● OptiPlex 5400 All-in-One ● Citrix Virtual - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 187
microphone Supported Testing speaker Supported End meeting Supported Leave meeting Supported Change microphone device Supported Change speaker device Supported Mute by self Supported Unmute Supported Lock meeting Supported Return meeting Supported Hotplug headset Supported Plug - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 188
your thin client. In Optimized mode, the Webex Meetings application delivers an optimal performance. Prerequisites ● Ensure that you have installed the supported version of the Cisco Webex Meetings virtual desktop application on the remote desktop. ● Ensure that you have installed the correct Cisco - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 189
in the VDI tab. You can view the information about when and why a session is running in fallback mode. Table 50. Supported environment Component Supported platforms/supported versions Thin Client ● Wyse 5470 Thin Client ● Wyse 5470 All-in-One Thin Client ● Wyse 5070 Thin Client ● Wyse 3040 Thin - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 190
to chat Security-Allow participants to rename themselves ThinOS Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported 190 Unified Communications optimization with ThinOS - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 191
Live Transcript-View full transcript Supported Live Transcript-Subtitle settings Supported Support-Request Desktop Control Supported Support-Request Application Control Supported Support-Request computer restart Supported Live on custom live streaming service Not tested Audio Devices - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 192
see the Multimedia policy settings article at docs.citrix.com. On the ThinOS client side, you must download the Citrix package from Dell.com/support and install the package using Admin Policy Tool or Wyse Management Suite. For information about how to install the ThinOS application packages, see the - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 193
feature matrix (continued) Scenario ThinOS Share screen-Desktop Supported Share screen-PowerPoint Supported Chat Supported Audio or video call in VDI server desktop Supported Audio or video call in published Microsoft Teams application Supported Devices-Plug in or disconnect the headset - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 194
Call-Turn the camera on or off Supported Call-Enter or exit full screen Supported Call-Hold or resume a call Supported Call-End call Supported Call-Mute or unmute audio Supported Call-Transfer Supported Call-Consult then transfer Supported Call-Keypad Not tested Call-Start or - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 195
headset buttons. This issue is due to a limitation of Microsoft Teams. ● Sharing screen when Microsoft Teams is published as an application is not supported. This issue is due to a limitation of VMware Horizon. ● There maybe inconsistency on how the video is displayed during video calls. The issue - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 196
RingCentral RingCentral brings calling, messaging, and meetings into one application. Figure 43. RingCentral ● RingCentral supports audio only. ● For Citrix, you can install citrix-vda-policy (Windows Batch File) in a VDI session. No additional package is required by the client. ● For - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 197
session based and virtual desktop ○ Microsoft Remote Desktop Services Remote PC ○ Microsoft Remote Desktop Services RemoteApp ○ VMware Horizon - Desktops ○ VMware Horizon - Application ● Identity Automation-ThinOS supports RapidIdentity for Healthcare (formerly HealthCast) SSO solution. Configure - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 198
● Proximity card reader redirection ● Guided Question and Answer login ● Authenticate w/Password ● Authenticate w/Password + Password Change ● ● Treat Smart card as proximity card VDI selection on ThinOS ThinOS supports Imprivata on Citrix, VMware, and Microsoft VDI solutions in both Imprivata - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 199
the Challenges tab. a. Hot key to lock workstation or log off user-Use this option to set Hot keys for ThinOS. The following keys are supported: ● F1 ● F12 ● Backspace ● Del ● Down ● End ● Enter ● Esc ● Home ● Insert ● Left Alt ● Left ● Left Ctrl ● NumLock ● Page Down ● Page Up ● Right Ctrl ● Right - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 200
On the Imprivata server, click User policies, and then click Self-Service Password/Imprivata PIN Reset. ● You can permit users to reset their box. Next steps To authenticate the user using a proximity card, connect a supported reader to the thin client. Before you tap the card, ensure that your - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 201
VID 2016) and ET700 (PID 147e VID 3001) are the supported devices. Supported user scenarios ● Signing in or unlocking the ThinOS devices using the Apps and Desktops, VMware Horizon Desktops and Applications, and Remote Desktop Services. You can also deploy a Citrix Virtual App hosted desktop with - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 202
Features and Workflows Imprivata Appliance failover Supported Imprivata offline mode Not applicable Imprivata self- service password reset Supported Third-party self-service password reset Not applicable Non- OneSign user workflow Supported Spine Combined workflow Not applicable Smartcard - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 203
Supported Not applicable Fingerprint biometrics Supported Imprivata Hands Free Authentication Supported ThinOS PIW Supported Supported Supported Supported Supported Not applicable Supported Supported Supported Not applicable Supported ● Import the SSL certificate manually. ● Import the SSL - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 204
By default, Imprivata OneSign policy controls the VDI selection. RDP is not supported in VDI silent mode. ● The option Enable VMware Horizon menu bar is using one of the following methods: ● Import the SSL certificate manually. ● Import the SSL certificate automatically. Import the OneSign appliance - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 205
Import OneSign appliance SSL certificate manually Prerequisites Ensure that you have acquired the OneSign appliance SSL certificate and stored the certificate on your USB drive. Steps 1. Connect the USB drive to - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 206
server as an administrator to specify a group of settings and obtain the configuration ID number. 6. Click OK to save your changes. 7. Connect a supported RFIDeas proximity card reader to the thin client. 8. Restart the thin client. The Identity Automation Tap your badge screen is displayed. 206 - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 207
, see Upload and push ThinOS 9.x application packages. Identity Automation support matrix The following are the supported features: ● Authentication to Citrix Virtual Apps and Desktops, VMware Horizon, and Microsoft Remote Desktop Services by tapping an enrolled proximity card. ● A user can enroll - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 208
2. Tap the proximity card on the reader. After successful authentication, you are automatically logged in to the remote session. If you are away for sometime and attempt to tap in the proximity card again, you may be prompted for either the password or PIN. Use a proximity card to secure the remote - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 209
with proximity card and password Supported Authenticate with proximity card and PIN Supported Authenticate with password Supported SSPR Seamless change password support Not supported Self-service password reset Not supported Self-service PIN reset Not supported Lock/Unlock Lock/Unlock - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 210
13 Configuring the thin client local settings You can configure the local settings on the device using the System Preferences, Display, Peripherals, and Printer Setup dialog boxes. Depending on user privilege level, some dialog boxes and options may not be available for use. Configuring the system - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 211
a. From the Screen Saver drop-down list, select a screensaver for your device. The default value is set to Turn Off Screen. b. In the Timer box, select the idle time after which you want the screensaver to be activated on the thin client. When the thin client is left idle for the specified idle time - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 212
NOTE: You can enable or disable the privilege of end users to change the date or time. Go to the Admin Policy Tool or Wyse Management Suite policy settings Advanced > Privacy & Security Account privileges, and enable or disable the Allow to change Time/Date from system bar option. Set the custom - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 213
Figure 50. Power And Sleep 3. To set the power and sleep options when the thin client is on battery, change the following options in When on battery: a. From the Power And Sleep drop-down list, select Power off or Sleep. b. From the Timer drop-down list, select the duration for the thin client to be - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 214
4. To set the power and sleep options when the thin client is plugged in, change the following options in Power And Sleep > When plugged in: a. From the Power And Sleep drop-down list, select Power off or Sleep. b. From the Timer drop-down list, select the duration for the thin client to be idle to - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 215
Orientation drop-down list, select an option to rotate the display screen in different directions. ● From the Resolution drop-down list, select a supported display resolution. NOTE: The default screen resolution on the Wyse 5470 Thin Client is 1366 x 768 or 1920 x 1080 depending on the configuration - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 216
, the monitor may display a black screen or the display may not be correct. In this case, you need to set a resolution that the monitor supports and reboot the device to recover. ● If you connect monitors through the HDMI port, the monitors may not display anything after reboot. Turn on Fast - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 217
the default resolution of the monitors on the dock is more than the maximum supported resolution, it takes 40 s for the monitor to adjust for the first of the monitors on the docking station is larger than the maximum supported resolution, the ThinOS client stops responding. For example, if you - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 218
following: a. From the Keyboard Layout drop-down list, select a keyboard layout. The default layout is set to English (United States). NOTE: Support for Macedonian, Macedonian - Standard, Belgian, and Belgian (Comma) keyboard layouts are added in ThinOS 9.1.2101 release. You can also use the Admin - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 219
Fn + F11 Screen dimming Not applicable-ThinOS local only Fn + F12 Screen lighting Not applicable-ThinOS local only Fn + Ctrl Right-click mouse Not supported Fn + PrtScr Disable wireless device Not applicable-ThinOS local only Fn + Right arrow Go to the end of the page Go to the end of - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 220
F12 End Fn + Ctrl Right-click mouse Fn + Up arrow Page up Fn + Down arrow Page down ICA session F9 Print Screen Home End Not supported Page up Page down Switch the keyboard layout Steps 1. Open the Admin Policy Tool on your thin client or go to the ThinOS 9.x policy settings - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 221
clients. The touchpad on mobile thin clients contain two buttons for the right and left mouse-clicks. The following table lists the supported touchpad gestures on mobile thin clients: Table 62. Touchpad gestures Touchpad gesture Additional information Moving the mouse cursor Moving with one - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 222
override option is enabled, the audio devices that are manually selected take priority. Audio devices remain selected after you reboot the device. 3. Click OK to save your changes. Display audio limitations Display audio using converter is not supported on all platforms. ● Wyse 5070 Thin Client-Only - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 223
Set default playback or recording devices Steps 1. Open the Admin Policy Tool on your thin client or go to the ThinOS 9.x policy settings on Wyse Management Suite. 2. Click the Advanced tab. 3. Expand Peripheral Management, and click Audio. 4. Enter playback devices in the Playback Device field, - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 224
work in the Citrix VDA. For Wyse 5470 and Wyse 5470 All-in-One thin clients, the integrated camera on the thin client does not support hardware encoding, so the performance is limited. For example, on the Wyse 5470 Thin Client with RTME-enabled, the camera performance on Skype for Business - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 225
name of the Bluetooth-enabled device. ● Type-Specifies the type of the Bluetooth-enabled devices, such as headsets, mouses, and keyboards. ThinOS supports Human Interface Devices (HID) devices. HID includes mouse and keyboard. The maximum number of HIDs that can be connected is seven. NOTE: ThinOS - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 226
automatically, but might require you to manually close or reopen the device on certain only. You cannot redirect it. Storage formats ThinOS only supports FAT32 and NTFS storages. If you want to use about the usage of commands, see the User's Guide at jabraxpress.jabra.com. 2. Open the Admin Policy - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 227
Next steps 1. Start the ThinOS client. 2. Connect the Jabra Xpress headset to your thin client. The Jabra Device Updater window is displayed if you have set the ShowGui parameter to True. Configure the EPOS headset settings ThinOS enables you to configure and manage EPOS headsets that are - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 228
Printer Setup dialog box to configure network printers and local printers that are connected to the thin client. Through its USB ports, a thin client can support multiple printers. If more than one printer is to be used and another port is not available on your thin client and the port that - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 229
set COM1 and COM2 port as the same Printer Identification as it causes the com printer to not work properly. ● The ThinOS solution to support the client printer redirection functionality is limited to Type 3 printers only. However, the solution is subject to changes in the future according to the - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 230
. An IP address of the printer on the network can also be entered. e. LPD Queue Name-(Required) An LPD host maintains a named queue for each supported printer. Enter the name of the queue associated with the printer to be used. 230 Configuring the thin client local settings - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 231
This name can be different for each vendor. This field is required and must be correct so that the network printer accepts incoming print jobs properly. f. Printer Class-Select the printer class from the drop-down list as PS. g. Enable the printer device-Must be selected to enable the printer. It - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 232
f. Enable the printer device-Must be selected to enable the printer. It enables the device to be displayed on the remote host. 3. Click OK to save your settings. Using the printer setup options About this task This section describes how to configure the printer setup options. Steps 1. From the - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 233
3. Click OK. Resetting to factory defaults using G-Key reset Users can reset the thin client to factory default settings using the G-key reset feature. By default the feature is enabled. To reset the thin client to factory default settings, restart the thin client and continuously tap the G key - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 234
14 Using the system tools Use the System Tools option to view all the connected devices, installed packages, and imported certificates into the ThinOS client. About this task This section describes how to access the system tools on your thin client. Steps 1. From the desktop menu, click System Tools - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 235
Certificate to details such as version, validity, and serial number. You can also view the certificate path and certificate status. ● To manually request a certificate for your client, Click Request Certificate, provide the required details, and then click Request Certificate again. NOTE: When you - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 236
all end-points are trusted. The goal of SCEP is to support the secure issuance of certificates to network devices in a scalable manner as a network device. The functionality of ThinOS SCEP includes manual certificate request, automatic certificate request, and automatic renewal of certificate - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 237
. NOTE: You must enter the prefix HTTP or HTTPS in the Request URL field. 3. Click Ok to save your changes. The CA Certificate Hash type supports MD5, SHA1, and SHA256. The request server URL can be an HTTP or HTTPS link. You can add the protocol prefix before the URL. Using - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 238
Request the certificate automatically using Wyse Management Suite Steps 1. Log in to Wyse Management Suite. 2. Go to Groups & Configs and select your preferred group. 3. Expand Edit Policies and click ThinOS 9.x. The Configuration Control | ThinOS window is displayed. 4. In the Advanced tab, click - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 239
● EC-ACC.crt ● ePKI_Root_Certification_Authority.crt ● Cybertrust_Global_Root.crt ● SZAFIR_ROOT_CA2.crt ● Amazon_Root_CA_4.crt ● thawte_Primary_Root_CA_-_G2.crt ● DST_Root_CA_X3.crt ● SwissSign_Silver_CA_-_G2.crt ● GeoTrust_Universal_CA_2.crt ● Hellenic_Academic_and_Research_Institutions_RootCA_2015 - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 240
● GlobalSign_ECC_Root_CA_-_R4.crt ● Hellenic_Academic_and_Research_Institutions_RootCA_2011.crt ● Entrust.net_Premium_2048_Secure_Server_CA.crt ● Network_Solutions_Certificate_Authority.crt ● COMODO_RSA_Certification_Authority.crt ● Izenpe.com.crt ● QuoVadis_Root_CA_2.crt ● TrustCor_RootCert_CA-1. - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 241
● Taiwan_GRCA.crt TLS Control TLS 1.2 is the only option available in ThinOS 2303. TLS 1.0 and 1.1 have been removed from the TLS protocol list in Privacy & Security > Security Policy. To improve the security of ThinOS devices, few outdated and less-secure ciphers are removed. It is recommended to - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 242
TLS_AES_128_GCM_SHA256 Secure TLS_AES_256_GCM_SHA384 Secure TLS_CHACHA20_POLY1305_SHA256 Deprecated Trusted Platform Module version 2.0 All ThinOS devices except Dell Wyse 3040 support disk encryption and decryption through Trusted Platform Module (TPM) version 2.0. If the key in TPM does not - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 243
● TLS1.3_AES256_GCM_SHA384 ● TLS1.3_AES128_GCM_SHA256 Using the system tools 243 - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 244
15 Using Wyse Management Suite Functional areas of Wyse Management Suite console The Wyse Management Suite console is organized into the following functional areas: About this task ● The Dashboard page provides information about the current status on each functional area of the system. ● The Groups - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 245
For more information, see Create a ThinOS Select group. 5. In the Registration tab, select the Enabled check box under Group Token. 6. Enter the group token. 7. In the Administration tab, you can select the name of group administrators who are tasked with managing this group. From the Available - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 246
2. In the Editing Default Device Policy Group dialog box, edit the required group information. 3. Click Save. Create a user policy group You can create groups for the global user group policies and categorize users and devices based on their user groups. Steps 1. On the Groups & Configs page, click - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 247
Figure 61. Add a new group NOTE: If the AD group is inside an OU group in the domain, then you must select the OU group as the AD Attribute. 4. Select the name of the group administrators who are tasked with managing this group. 5. From the Available Group Admins box, select the particular group and - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 248
NOTE: User group and device group mapping supports up to 25 thousand devices. NOTE: Select Group is not supported in Device Group Mapping. Edit a user the unmanaged group device registration key as part of auto registration or manual device registration. Steps 1. On the Groups & Configs page, - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 249
NOTE: When a device group is deleted, all the devices of the group are moved to a selected device group. When a user group is deleted, there are no devices or users who are associated with it. Create and import bulk device exception file From Wyse Management Suite 3.1, you can deploy device - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 250
"parameters": { "": { "value": }, "": { "value": } }, configurations: [] } } "configurations": { : { "": { "value": }, "": { "value": } } } } For example, { "devices": { - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 251
number, then the device exceptions are applied to the device. NOTE: Imported file is a password protected. AES-256 and ZipCrypto encryption is supported. NOTE: Configurations such as certificates, wallpaper, logo, and so on, with resources associated with them are not imported. Using Wyse Management - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 252
Edit the ThinOS 9.x policy settings Prerequisites ● Create a group, with a group token, for the devices you want to push the application package. ● Register the thin client to Wyse Management Suite. Steps 1. Go to the Groups & Configs page, and select a group. 2. From the Edit Policies drop-down - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 253
● IP address ● Last user details ● Group details ● Last check-in time ● Registration status ● Write filter status To view the Device Details page of a particular device, click the device entry that is listed on the page. All the configuration parameters of the device and the group level at which - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 254
View the display parameters From Wyse Management Suite 3.1, you can view the display setup of the devices running a Windows Embedded and ThinLinux operating system. You can view the vendor name, model number, serial number, resolution, aspect ratio, mode, alignment, and rotation details of the - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 255
■ App Policy ■ Image Policy ■ Device Commands ○ System ■ Publish Group Configuration ■ Others ● OS Type-From the drop-down menu, select the operating system. ● Status-From the drop-down menu, select the status of the job. The available options are: ○ Scheduled ○ Running/In Progress ○ Completed ○ - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 256
Managing rules The Rules page enables you to add and manage the rules in the Wyse Management Suite console. The following filtering options are provided: ● Registration ● Unmanaged Device Auto Assignment ● Alert Notification Editing a registration rule About this task Configure the rules for - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 257
● If a select group is set as the Destination Group, the condition Create a group under the destination group for each unique value is not available. Edit an unmanaged device auto assignment rule Steps 1. Click the Rules tab. 2. Select the Unmanaged Device Auto Assignment option. 3. Select the rule - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 258
Save. Managing Events The Events page enables you to view all events and alerts in the management system using the management console. It also provides instructions on viewing an audit of events and alerts for system auditing purposes. A summary of events and alerts is used to obtain an easy-to-read - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 259
Managing users The Users page enables you to perform a routine user management task in the management console. The following are the two types of users: ● Administrators-Wyse Management Suite administrator can be assigned the role of a global administrator, group administrator, or viewer. ○ A Global - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 260
exception Rules Apps and data Bulk import End users Manage Remote Repository Reports Others Active Directory on Portal Admin Page Not supported Bulk Device Exception Create of Group Admin Creation of Global Admin Creation of Viewer Admin Assigning Role to un-assigned Administrators Subscription - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 261
Create auto assignment rules for unmanaged devices Steps 1. Click the Rules tab. 2. Select the Unmanaged Device Auto Assignment option. 3. Click the Add Rules tab. 4. Enter the Name and select the Destination group. 5. Click the Add Condition option and select the conditions for assigned rules. 6. - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 262
Portal administration The Portal administration page enables the system administration to perform tasks that are required to set up and maintain your system. Adding the Active Directory server information You can import Active Directory users and user groups to the Wyse Management Suite private - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 263
1. Import the AD Domain Server Root Certificate into Java Key Store Manually using the keytool. For example, - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 264
(Child group) Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Not supported Supported Supported Supported Supported Supported 264 Using - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 265
Reader Supported Supported Supported Peripheral Management Printers Supported Supported Supported Peripheral Management Audio Supported Supported Supported Peripheral Management Touch Supported Supported Supported Peripheral Management Serial Port Supported Supported Supported - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 266
applicable Not applicable Supported Services VNC Service Not applicable Not applicable Supported Services WMS Settings Not applicable Not applicable Not applicable Services WDA Settings Not applicable Not applicable Not applicable Services Troubleshooting Settings Not applicable - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 267
other repositories. You must copy these files manually. File Replication feature is supported only on repositories from Wyse Management Suite 2.0 command to the device. 7. Click the Unregister option to unregister the on-premises service. 8. Click Edit to edit the files. 9. From the drop-down list of - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 268
14. Click Save Settings . Subnet mapping From Wyse Management Suite 2.0, you can assign a subnet to a file repository. You can associate a file repository up to 25 subnets or ranges. You can also prioritize the subnets that are associated with the repository. You can deploy the BIOS packages using - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 269
monitor graph under the CPU tab. VMware Horizon Blast does not support this function in ThinOS version 9. 3112. ● Click the Force both the coredump file and trap issue screenshot file are uploaded to the /wnos/ troubleshoot/ directory of the file server or a USB drive. ● Click the Export System - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 270
option, and click OK. c. To stop logging the unexpected error messages, disable the Capture User Coredump option, and click OK. d. Open the Troubleshooting window, and click Export Logs on the General tab. The log file is stored in the root folder of the USB drive-system_log_201910107_125610.tgz - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 271
HTTP log feature is enabled on the thin client. 3. Log in to the Citrix session. If the authentication fails, do the following: a. Open the Troubleshooting window from the left menu on the ThinOS desktop. b. Connect the USB drive to the thin client, and click Export logs. All trace files including - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 272
the thin client. 2. Export relevant logs using one of the following methods: ● Use the Export logs option on the General tab in the Troubleshooting window on the ThinOS client. ● Use the Wyse Management Suite console. 3. Analyze the detailed error log report. Request a log file using Wyse Management - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 273
JVDI plugin log files directory of WebexTeams log files directory of WebexMeetings log files direcotry of Zoom Export Log from Client ✔ ✔ ✔ Export Log from WMS ✔ ❌ ❌ Troubleshooting your thin client 273 - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 274
✔ log/wlan ramdisk /compat/linux/var/ log/ramdisk ramdisk boot up logs ✔ samba /compat/linux/var/ samba log ✔ log/samba Export Log from WMS ❌ ✔ 274 Troubleshooting your thin client - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 275
the USB Imaging Tool method for installing ThinOS 9.x on a single device. Can ThinOS be installed on a PCoIP device? ThinOS is supported on PCoIP devices. Does ThinOS support zero desktop? In ThinOS 9.x, the zero desktop is called modern desktop. You can enable the modern desktop mode using either - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 276
, you can use the HDX Monitor tool to check parameter Component_Protocol=UDP-CGP-ICA. For more information, see the article CTX220730 at www.support.citrix.com. How do I check if HTML5 Video Redirection is working? Prerequisites Ensure that you have enabled the HTML5 video redirection policy on - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 277
in different layer. You can also determine if Windows Media Redirection is working using the method that is described in the CTX215173 article at support.citrix.com. How to check if Multimedia Redirection is working? When you play a video using Multimedia Redirection, launch the snipping tool, click - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 278
In and then click Send Command to send the device information command to the device. 7. Click the Unregister option to unregister the on-premises service. 8. Click Edit to edit the files. a. From the drop-down list of Concurrent File Downloads option, select the number of files. b. Enable or disable - Dell OptiPlex All-in-One 7410 | Wyse ThinOS 2303 2211 2208 and 2205 Administrato - Page 279
● When CA Validation from Wyse Management Suite server is disabled, then the communication from server and client happens in a secure channel without Certificate Signature validation. e. Add a note in the provided box. f. Click Save Settings . How do I check the version of Wyse Management Suite
Dell Wyse ThinOS 2303, 2211, 2208, and 2205
Administrator’s Guide
March 2023
Rev. A09