Dell PowerEdge R740 EMC DCPMM Users Guide - Page 21

DCPMM event reporting, Events during runtime, Events during boot time

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5 DCPMM event reporting When system detects DCPMM-related event either during runtime or POST, system will log the events in Server System Event Log(SEL) and Life-Cycle Log(LCL). If an event is detected during boot time, system halts during the POST and user needs to press F1 to continue the boot process. NOTE: NVDIMM is frequently used in these messages. The term NVDIMM is generic to several different families of persistent memory including DCPMM and not meant to indicate NVDIMM-N modules. Topics: • Events during runtime • Events during boot time Events during runtime • MEM0001 : Multibit memory errors detected on a memory device at location . Recommended Action : Reinstall the memory component. If the problem persists, contact technical support. • MEM0701 : Correctable memory error rate exceeded for . Recommended Action : Reinstall the memory component. If the problem continues, contact support. • MEM9022 : A Non-Critical event was detected on the Non-Volatile Dual In-line memory module (NVDIMM) device in the slot . Recommended Action : If the issue persists, contact the service provider. • MEM9040 : A Critical event was detected on the Non-Volatile Dual In-line memory module (NVDIMM) device in the slot . Recommended Action : Remove and reinstall the Non-Volatile Dual In-line memory module (NVDIMM) device. If the issue persists, contact the service provider. For information about removing and reinstalling the NVDIMM, see the system owner's manual on the support site. • MEM9061: An Information-Only event was detected on the Non-Volatile Dual In-line memory module (NVDIMM) device in the slot . The NVDIMM is operating normally. Recommended Action: No response action is required. • MEM9073 : Unable to update firmware for the NVDIMM identified in the message. Recommended Action: Retry the operation. If the issue persists, replace the NVDIMM, or contact your service provider. It is also recommended that the system is upgraded to the latest BIOS. Events during boot time • UEFI0337 : Unable to update the firmware of NVDIMM located in the memory slot . Recommended Action : Disconnect the input power to the system, wait for 30 seconds, and reconnect the power, Power on the server and retry the operation. If the issue persists, replace the NVDIMM. For more information, see the product's owner's manual on the support site. • UEFI0338 : The firmware of NVDIMM located in the memory slot is successfully updated. Recommended Action : N/A • UEFI0345 : The erase operation on the nonvolatile DIMM with serial number in slot is successfully completed. Recommended Action: N/A • UEFI0347 : Unable to initialize the memory because one or more errors have occurred during the NVDIMM initialization in the slot . Recommended Action : Manually remove and reinstall the NVDIMM. If the issue persists, contact your service provider. For more information about removing and reinstalling an NVDIMM, see the product Installation and Service Manual available on the support site. • UEFI0348 : The Remaining Rated Endurance value of NVDIMM installed in slot is less than or equal to 1%. DCPMM event reporting 21

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DCPMM event reporting
When system detects DCPMM-related event either during runtime or POST, system will log the events in Server System Event Log(SEL)
and Life-Cycle Log(LCL). If an event is detected during boot time, system halts during the POST and user needs to press F1 to continue
the boot process.
NOTE:
NVDIMM is frequently used in these messages. The term NVDIMM is generic to several different families of
persistent memory including DCPMM and not meant to indicate NVDIMM-N modules.
Topics:
•
Events during runtime
•
Events during boot time
Events during runtime
•
MEM0001
: Multibit memory errors detected on a memory device at location <location>.
Recommended Action
: Reinstall the memory component. If the problem persists, contact technical support.
•
MEM0701
: Correctable memory error rate exceeded for <location>.
Recommended Action
: Reinstall the memory component. If the problem continues, contact support.
•
MEM9022
: A Non-Critical event was detected on the Non-Volatile Dual In-line memory module (NVDIMM) device in the slot
<location>.
Recommended Action
: If the issue persists, contact the service provider.
•
MEM9040
: A Critical event was detected on the Non-Volatile Dual In-line memory module (NVDIMM) device in the slot <location>.
Recommended Action
: Remove and reinstall the Non-Volatile Dual In-line memory module (NVDIMM) device. If the issue persists,
contact the service provider. For information about removing and reinstalling the NVDIMM, see the system owner's manual on the
support site.
•
MEM9061:
An Information-Only event was detected on the Non-Volatile Dual In-line memory module (NVDIMM) device in the slot
<location>. The NVDIMM is operating normally.
Recommended Action:
No response action is required.
•
MEM9073
: Unable to update firmware for the NVDIMM identified in the message.
Recommended Action:
Retry the operation. If the issue persists, replace the NVDIMM, or contact your service provider. It is also
recommended that the system is upgraded to the latest BIOS.
Events during boot time
•
UEFI0337
: Unable to update the firmware of NVDIMM located in the memory slot <slot number>.
Recommended Action
: Disconnect the input power to the system, wait for 30 seconds, and reconnect the power, Power on the
server and retry the operation. If the issue persists, replace the NVDIMM. For more information, see the product's owner's manual on
the support site.
•
UEFI0338
: The firmware of NVDIMM located in the memory slot <slot number> is successfully updated.
Recommended Action
: N/A
•
UEFI0345
: The erase operation on the nonvolatile DIMM with serial number <serial number> in slot <slot number> is successfully
completed.
Recommended Action: N/A
•
UEFI0347
: Unable to initialize the memory because one or more errors have occurred during the NVDIMM initialization in the slot
<slot Number>.
Recommended Action
: Manually remove and reinstall the NVDIMM. If the issue persists, contact your service provider. For more
information about removing and reinstalling an NVDIMM, see the product Installation and Service Manual available on the support site.
•
UEFI0348
: The Remaining Rated Endurance value of NVDIMM installed in slot <slot Number> is less than or equal to 1%.
5
DCPMM event reporting
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