Dell PowerStore 500T EMC PowerStore Alerts and Events Reference Guide - Page 62

SupportAssist or SRS

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Alert and Event Messages Event code Severity Alert raised Call home 0x00D00201 MAJOR TRUE TRUE 0x00D00202 CRITICAL TRUE FALSE 0x00D00203 INFO 0x00D00204 MINOR FALSE FALSE FALSE FALSE 0x00D00205 MINOR TRUE FALSE 0x00D00206 INFO 0x00D00301 INFO FALSE FALSE FALSE FALSE 0x00D00302 MAJOR TRUE 0x00E00101 NONE FALSE FALSE FALSE Message %(appliance_id) has completed successfully. Cluster connectivity to SupportAssist is degraded. Appliance status: %(appliance_info). One or more appliances are not connected to the SupportAssist or SRS Gateway. Appliance status: %(appliance_info). Cluster connectivity is %(status). Appliance status: %(appliance_info). Cluster connectivity is partially restored. Appliance status: %(appliance_info). Lost contact with one or more appliances, cluster connectivity is unknown. Appliance status: %(appliance_info). SupportAssist is disabled. Remote support of appliance was successfully enabled. Remote support of appliance was not enabled because it failed to connect to the SRS Gateway with error: %(error_message) Migration state transition has occurred. Repair flow Navigate to Settings -> Support -> SupportAssist to view the connectivity status for the cluster. If the cluster contains multiple appliances, this allows you to identify the appliance or appliances that are experiencing connectivity problems. Navigate to Settings -> Support -> SupportAssist to view the connectivity status for the cluster. If the cluster contains multiple appliances, this allows you to identify the appliance or appliances that are experiencing connectivity problems. - - Navigate to Settings -> Support -> SupportAssist to view the connectivity status for the cluster. If the cluster contains multiple appliances, this allows you to identify the appliance or appliances that are experiencing connectivity problems. - - Navigate to Settings -> Remote Support to view the connectivity status for the cluster and the appliance. - System impact SupportAssist connectivity may be limited. SupportAssist connectivity may be limited. - SupportAssist connectivity may be limited. Remote support will not function for this appliance and is degraded for the cluster. - 62 Dell EMC PowerStore Events and Alerts Reference Guide Knowledge Base Article https://www.dell.com/support /Article/SLN317186 https://www.dell.com/support /Article/SLN317186 - - https://www.dell.com/support /Article/SLN317186 -

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Alert and Event Messages
62
Dell EMC PowerStore Events and Alerts Reference Guide
Event code
Severity
Alert raised
Call home
Message
Repair flow
System impact
Knowledge Base Article
%(appliance_id) has
completed successfully.
0x00D00201
MAJOR
TRUE
TRUE
Cluster connectivity to
SupportAssist is degraded.
Appliance status:
%(appliance_info).
Navigate to Settings ->
Support -> SupportAssist to
view the connectivity status
for the cluster. If the cluster
contains multiple
appliances, this allows you
to identify the appliance or
appliances that are
experiencing connectivity
problems.
SupportAssist connectivity
may be limited.
/Article/SLN317186
0x00D00202
CRITICAL
TRUE
FALSE
One or more appliances
are not connected to the
SupportAssist or SRS
Gateway. Appliance status:
%(appliance_info).
Navigate to Settings ->
Support -> SupportAssist to
view the connectivity status
for the cluster. If the cluster
contains multiple
appliances, this allows you
to identify the appliance or
appliances that are
experiencing connectivity
problems.
SupportAssist connectivity
may be limited.
/Article/SLN317186
0x00D00203
INFO
FALSE
FALSE
Cluster connectivity is
%(status). Appliance
status: %(appliance_info).
-
-
-
0x00D00204
MINOR
FALSE
FALSE
Cluster connectivity is
partially restored. Appliance
status: %(appliance_info).
-
-
-
0x00D00205
MINOR
TRUE
FALSE
Lost contact with one or
more appliances, cluster
connectivity is unknown.
Appliance status:
%(appliance_info).
Navigate to Settings ->
Support -> SupportAssist to
view the connectivity status
for the cluster. If the cluster
contains multiple
appliances, this allows you
to identify the appliance or
appliances that are
experiencing connectivity
problems.
SupportAssist connectivity
may be limited.
-
0x00D00206
INFO
FALSE
FALSE
SupportAssist is disabled.
-
-
-
0x00D00301
INFO
FALSE
FALSE
Remote support of
appliance was successfully
enabled.
-
-
-
0x00D00302
MAJOR
TRUE
FALSE
Remote support of
appliance was not enabled
because it failed to connect
to the SRS Gateway with
error: %(error_message)
Navigate to Settings ->
Remote Support to view the
connectivity status for the
cluster and the appliance.
Remote support will not
function for this appliance
and is degraded for the
cluster.
/Article/SLN317186
0x00E00101
NONE
FALSE
FALSE
Migration state transition
has occurred.
-
-
-