Dell PowerVault DR4000 Dell DR Series System Administrator Guide - Page 126

Restore Manager (RM), Downloading the Restore Manager, Creating the Restore Manager USB Key

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4. Click Generate. The Certificate request output will appear in the window. You can copy and paste the CSR to the CA's web site CSR page, or you can save the CSR to a file NOTE: Every time a CSR is generated, a new private key is generated and stored on the DR Series system. When the signed certificate is returned from the CA, and you attempt to install the signed certificate, a verification that the installed signed certificate matches the private key is performed. If the installed certificate does not match the private key, the certificate installation will fail due to private key match failure. You should be careful not to run a subsequent CSR generation while your initial CSR is being signed by a CA, as the returned certificate will no longer match the private key. 5. Click Save to File to save it to a file. Restore Manager (RM) The Dell Restore Manager (RM) utility can be used to restore the DR Series system software. RM can be used when a non-recoverable hardware or software failure prevents the DR Series system from functioning correctly. RM can also be used to reset the system back to its initial factory settings when moving it from a test environment to a production environment. RM supports the following two modes: • Recover Appliance-in Recover Appliance mode, RM reinstalls the operating system and attempts to recover the prior system configuration and the data residing in the containers. NOTE: To use the Recover Appliance mode, you must use an RM build that is compatible with the DR Series system software version that was running before the OS reset was attempted. • Factory Reset-in a Factory Reset mode, RM reinstalls the operating system and resets the system configuration back to the original factory state. It is important to note that when doing a factory reset, all of the containers and the data in the containers gets deleted. CAUTION: Using the Factory Reset mode deletes all of the DR Series system data. The Factory Reset mode must only be used when the container data is no longer needed. Downloading the Restore Manager The Dell Restore Manager (RM) utility runs from a USB boot key that contains the RM image, which must first be downloaded from the Dell Support site. 1. Using a supported web browser, navigate to support.dell.com. 2. Enter your DR Series system Service Tag to be directed to the DR Series system download page (or choose a product category, click Get Drivers and then View All Drivers). 3. In the Category drop-down list on the Drivers & Downloads page, select IDM. 4. If required, expand the IDM category to list the available IDM download files. 5. Locate, select, and download the Restore Manager (RM) for DR4000 Series file (listed in the following RM filename format, "DR-RM-x.x.x.xxxxx.img"). Creating the Restore Manager USB Key To create a Restore Manager (RM) USB key, you must first download the RM image (.img) file from the Dell Support site, and then transfer this on to a USB key. The USB key must be a minimum of 4 GB (Gigabytes) in size or larger. Windows USB image tools can be used to transfer the RM image when they meet the following conditions: • Support using the .img file format 126

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4.
Click
Generate
.
The Certificate request output will appear in the window. You can copy and paste the CSR to the CA's web site CSR
page, or you can save the CSR to a file
NOTE:
Every time a CSR is generated, a new private key is generated and stored on the DR Series system. When the
signed certificate is returned from the CA, and you attempt to install the signed certificate, a verification that
the installed signed certificate matches the private key is performed. If the installed certificate does not
match the private key, the certificate installation will fail due to private key match failure.
You should be
careful not to run a subsequent CSR generation while your initial CSR is being signed by a CA, as the returned
certificate will no longer match the private key.
5.
Click
Save to File
to save it to a file.
Restore Manager (RM)
The Dell
Restore Manager
(RM) utility can be used to restore the DR Series system software. RM can be used when a
non-recoverable hardware or software failure prevents the DR Series system from functioning correctly.
RM can also be used to reset the system back to its initial factory settings when moving it from a test environment to a
production environment. RM supports the following two modes:
•
Recover Appliance
—in Recover Appliance mode, RM reinstalls the operating system and attempts to recover the
prior system configuration and the data residing in the containers.
NOTE:
To use the Recover Appliance mode, you must use an RM build that is compatible with the DR Series
system software version that was running before the OS reset was attempted.
•
Factory Reset
—in a Factory Reset mode, RM reinstalls the operating system and resets the system configuration
back to the original factory state. It is important to note that when doing a factory reset, all of the containers and the
data in the containers gets deleted.
CAUTION: Using the Factory Reset mode deletes all of the DR Series system data. The Factory Reset mode must
only be used when the container data is no longer needed.
Downloading the Restore Manager
The Dell
Restore Manager
(RM) utility runs from a USB boot key that contains the RM image, which must first be
downloaded from the Dell Support site.
1.
Using a supported web browser, navigate to
support.dell.com
.
2.
Enter your DR Series system Service Tag to be directed to the DR Series system download page (or choose a
product category, click
Get Drivers
and then
View All Drivers
).
3.
In the
Category
drop-down list on the Drivers & Downloads page, select
IDM
.
4.
If required, expand the
IDM
category to list the available IDM download files.
5.
Locate, select, and download the
Restore Manager (RM) for DR4000 Series
file (listed in the following RM filename
format, "DR-RM-x.x.x.xxxxx.img").
Creating the Restore Manager USB Key
To create a Restore Manager (RM) USB key, you must first download the RM image (.img) file from the Dell Support site,
and then transfer this on to a USB key. The USB key must be a minimum of 4 GB (Gigabytes) in size or larger. Windows
USB image tools can be used to transfer the RM image when they meet the following conditions:
•
Support using the .img file format
126