Dell PowerVault MD3660f Owner's Manual - Page 5

Troubleshooting Array And Expansion Enclosure Connections

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48

Troubleshooting A Wet Storage Array

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49

Troubleshooting A Damaged Array

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49

Controller Failure Conditions

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50

Critical Conditions

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50

Noncritical Conditions

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50

Invalid Storage Array

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50

ECC Errors

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50

PCI Errors

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51

5 Technical Specifications

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53

6 Getting Help

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57

Locating The Service Tag And Express Service Code

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57

Contacting Dell

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58

Section	Page
Dell PowerVault MD3260/3260i/3660i/3660f/3060e Storage Arrays Owner's Manual	3
About Your System	7
Introduction	7
Dell PowerVault Modular Disk Storage Manager	7
Other Information You May Need	7
Front-Panel Features	8
Front-Panel Indicators	9
Back-Panel Features	11
Cooling Fan Module LED Indicator Codes	12
Power Supply Module Features And Indicators	12
Physical-Disk LED Indicators	14
Controller Modules	15
RAID Controller Modules	15
MD3260 SAS RAID Controller Module Features And Indicators	15
MD3260i iSCSI RAID Controller Module Features And Indicators	16
MD3660i iSCSI RAID Controller Module Features And Indicators	17
MD3660f Fibre Channel RAID Controller Module Features And Indicators	18
Host Channel LED Link Rate Indications	19
SFP Transceivers Fibre Optic And SAS Cables	19
Expansion Controller Modules	21
Controller Module—Additional Features	22
Battery Backup Unit	22
Storage Array Thermal Shutdown	22
System Password Reset	22
Installing System Components	23
Recommended Tools	23
Removing And Installing The Front Bezel	23
Installing The Front Bezel	23
Removing The Front Bezel	24
Service Action Allowed Status LED	24
Physical-Disk Drawers	24
Opening The Physical-Disk Drawer	25
Closing The Physical-Disk Drawer	25
Removing The Physical-Disk Drawer	26
Installing The Disk Drawer	27
Physical Disks	28
Physical Disk Installation Guidelines	28
Removing A Physical Disk From A Physical-Disk Carrier	28
Installing A Physical Disk In A Physical-Disk Carrier	30
Removing A Physical Disk From A Physical-Disk Drawer	31
Installing A Physical Disk In A Physical-Disk Drawer	32
SAS Chain Cables	32
Removing The SAS Chain Cable(s)	33
Installing The SAS Chain Cable(s)	34
Controller Modules	35
RAID Controller Modules	35
Removing A RAID Controller Module Or Expansion Module	35
Installing A RAID Controller Module Or Expansion Module	36
Opening The RAID Controller Module	37
Closing The RAID Controller Module	37
Replacing The SFP Transceiver	38
RAID Controller Module Backup Battery Unit	39
Installing The RAID Controller Module Backup Battery Unit	40
Power Supplies	40
Removing A Power Supply Module	40
Installing A Power Supply Module	41
Cooling Fan Modules	42
Removing A Cooling Fan Module	42
Installing A Cooling Fan Module	43
Troubleshooting Your System	45
Safety First—For You And Your System	45
Troubleshooting Storage Array Startup Failure	45
Troubleshooting Loss Of Communication	45
Troubleshooting An SFP Transceiver	45
Troubleshooting External Connections	46
Troubleshooting Power Supply Modules	46
Troubleshooting Array Cooling Problems	47
Troubleshooting Expansion Enclosure Management Modules	47
If The EMM Status LED Is Solid Or Blinking Amber (2 Or 4 Times Per Sequence)	47
If The Link Status LEDs Are Not Green	47
Troubleshooting RAID Controller Modules	48
If Both LEDs For Any Given FC IN Port Are Unlit	48
Troubleshooting Physical Disks	48
Troubleshooting Array And Expansion Enclosure Connections	48
Troubleshooting A Wet Storage Array	49
Troubleshooting A Damaged Array	49
Controller Failure Conditions	50
Critical Conditions	50
Noncritical Conditions	50
Invalid Storage Array	50
ECC Errors	50
PCI Errors	51
Technical Specifications	53
Getting Help	57
Locating The Service Tag And Express Service Code	57

Dell PowerVault MD3660f Owner's Manual - Page 5

Technical Specifications, Getting Help, Locating The Service Tag And Express Service Code

Page 5 highlights