Dell PowerVault TL1000 Dell PowerVault TL1000 Tape Autoloader Users Guide - Page 133

Appendix A. Error codes, Library error codes

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Appendix A. Error codes "Library error codes" "Drive error codes" on page A-11 "Web User Interface error messages" on page A-11 "Trap definitions (types)" on page A-14 When an error occurs during operation of the library, the library stops the current operation and displays an error code on the Operator Panel. Unless otherwise noted, try to resolve the problem by cycling power to the library and retrying the last operation. Note: When power cycling the library, wait 10 seconds after the power is switched OFF before powering ON again. Library error codes Table A-1. Library error codes Code (H) Description Panel Indication Action Required 0000 No valid error code information. - 0001 0002 0003 At power-on initialization, a firmware error was detected. At power-on initialization, a RAM (base area) error was detected. At power-on initialization, a RAM (buffer area) error was detected. All 4 LEDs ON Ready/Activity LED ON and Error LED ON CHK 0003 1. Upgrade/reinstall firmware and try again. 2. Cycle the power supply and try again. v If the problem is corrected, run Library Verify before normal library operations resume. v If the problem persists, see "Contacting Dell technical support" on page 7-2. 0008 A usable drive could not be detected. CHK 0008 1. Observe LEDs. See "Interpreting front panel LEDs" on page 6-8. 2. Reseat all cables. See "Reseating cables" on page 6-10. 3. Cycle the power supply and try again. v If the problem is corrected, run Library Verify before normal library operations resume. v If the problem persists, see "Contacting Dell technical support" on page 7-2. 0009 The accessor locking screw has not been removed. CHK 0009 1. Remove the accessor locking screws. See "Removing the accessor locking screw" on page 3-7. 2. Cycle the power supply and try again. v If the problem is corrected, run Library Verify before normal library operations resume. v If the problem persists, see "Contacting Dell technical support" on page 7-2. A-1

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Appendix A. Error codes
“Library error codes”
“Drive error codes” on page A-11
“Web User Interface error messages” on page A-11
“Trap definitions (types)” on page A-14
When an error occurs during operation of the library, the library stops the current
operation and displays an error code on the Operator Panel. Unless otherwise
noted, try to resolve the problem by cycling power to the library and retrying the
last operation.
Note:
When power cycling the library, wait 10 seconds after the power is switched
OFF before powering ON again.
Library error codes
Table A-1. Library error codes
Code (H)
Description
Panel Indication
Action Required
0000
No valid error code information.
-
0001
At power-on initialization, a
firmware error was detected.
All 4 LEDs ON
1.
Upgrade/reinstall firmware and try again.
2.
Cycle the power supply and try again.
v
If the problem is corrected, run Library
Verify before normal library operations
resume.
v
If the problem persists, see “Contacting
Dell technical support” on page 7-2.
0002
At power-on initialization, a RAM
(base area) error was detected.
Ready/Activity
LED ON and
Error LED ON
0003
At power-on initialization, a RAM
(buffer area) error was detected.
CHK 0003
0008
A usable drive could not be
detected.
CHK 0008
1.
Observe LEDs. See “Interpreting front panel
LEDs” on page 6-8.
2.
Reseat all cables. See “Reseating cables” on
page 6-10.
3.
Cycle the power supply and try again.
v
If the problem is corrected, run Library
Verify before normal library operations
resume.
v
If the problem persists, see “Contacting
Dell technical support” on page 7-2.
0009
The accessor locking screw has
not been removed.
CHK 0009
1.
Remove the accessor locking screws. See
“Removing the accessor locking screw” on
page 3-7.
2.
Cycle the power supply and try again.
v
If the problem is corrected, run Library
Verify before normal library operations
resume.
v
If the problem persists, see “Contacting
Dell technical support” on page 7-2.
A-1