Dell Precision 340 System Information Guide - Page 15

How long does this limited warranty last?, What do I do if I need warranty service? - memory

Page 15 highlights

www.dell.com | support.dell.com SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. How long does this limited warranty last? This limited warranty lasts for the time period indicated on your invoice, except that the limited warranty on Dell-branded batteries lasts only one year and the limited warranty on the lamps for Dell-branded projectors last only ninety days. The limited warranty begins on the date of the invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive. What do I do if I need warranty service? Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell service tag number or order number available. Individual Home Consumers: Technical Support Customer Service Individual Home Consumers who purchased through an Employee Purchase Program: Technical Support and Customer Service Home and Small Business Commercial Customers: Technical Support and Customer Service Medium, Large, or Global Commercial Customers, Healthcare Customers, and Value Added Resellers (VARs): Technical Support and Customer Service Government and Education Customers: Technical Support and Customer Service Dell-branded memory 800 624 9896 800 624 9897 800 822 8965 800 456 3355 800 822 8965 800 234 1490 888 363 5150 What will Dell do? During the first 90 days of the 90-day limited warranty and the first year of all other limited warranties: For the first 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished. When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions). Otherwise, we will ship the product to you freight collect. 14 System Infor mation Guide

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14
System Information Guide
www.dell.com | support.dell.com
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your invoice, except that the limited warranty on
Dell-branded batteries lasts only one year and the limited warranty on the lamps for Dell-branded projectors last
only ninety days. The limited warranty begins on the date of the invoice. The warranty period is not extended if we
repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its
discretion, but any changes will not be retroactive.
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your
Dell service tag number or order number available.
What will Dell do?
During the first 90 days of the 90-day limited warranty and the first year of all other limited warranties:
For the
first 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any
Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are
not able to repair the product, we will replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to include with your return.
You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure
the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or
replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in
the United States (excluding Puerto Rico and U.S. possessions). Otherwise, we will ship the product to you freight
collect.
Individual Home Consumers:
Technical Support
800 624 9896
Customer Service
800 624 9897
Individual Home Consumers who purchased through
an Employee Purchase Program:
Technical Support and Customer Service
800 822 8965
Home and Small Business Commercial Customers:
Technical Support and Customer Service
800 456 3355
Medium, Large, or Global Commercial Customers,
Healthcare Customers, and Value Added Resellers
(VARs):
Technical Support and Customer Service
800 822 8965
Government and Education Customers:
Technical Support and Customer Service
800 234 1490
Dell-branded memory
888 363 5150