Dell Precision 5530 2 in 1 Precision 5530 2-in-1 Service Manual - Page 54
System error messages, Real Time Clock reset
View all Dell Precision 5530 2 in 1 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 54 highlights
Error messages TIMER CHIP COUNTER 2 FAILED UNEXPECTED INTERRUPT IN PROTECTED MODE X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY Description A chip on the system board may be malfunctioning. Run the System Set tests in Dell Diagnostics. The keyboard controller may be malfunctioning, or a memory module may be loose. Run the System Memory tests and the Keyboard Controller test in Dell Diagnostics or Contact Dell. Insert a disk into the drive and try again. System error messages Table 5. System error messages System message Description Alert! Previous attempts at booting this system The computer failed to complete the boot routine three have failed at checkpoint [nnnn]. For help in consecutive times for the same error. resolving this problem, please note this checkpoint and contact Dell Technical Support CMOS checksum error RTC is reset, BIOS Setup default has been loaded. CPU fan failure CPU fan has failed. System fan failure System fan has failed. Hard-disk drive failure Possible hard disk drive failure during POST. Keyboard failure Keyboard failure or loose cable. If reseating the cable does not solve the problem, replace the keyboard. No boot device available No bootable partition on hard disk drive, the hard disk drive cable is loose, or no bootable device exists. • If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device. • Enter system setup and ensure that the boot sequence information is correct. No timer tick interrupt NOTICE - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem A chip on the system board might be malfunctioning or motherboard failure. S.M.A.R.T error, possible hard disk drive failure. Real Time Clock reset The Real Time Clock (RTC) reset function allows you to recover your Dell system from No POST/No Boot/No Power situations. To initiate the RTC reset on the system make sure system is in a power-off state and is connected to power source . Press and hold the power button for 25 seconds and then release the power button. Go to how to reset real time clock. NOTE: If AC power is disconnected from the system during the process or the power button is held longer than 40 seconds, the RTC reset process is aborted. The RTC reset will reset the BIOS to Defaults, un-provision Intel vPro and reset the system date and time. The following items are unaffected by the RTC reset: • Service Tag • Asset Tag • Ownership Tag • Admin Password 54 Troubleshooting