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Dell R610 Owners Manual - Page 145

Troubleshooting a Damaged System

UPC - 884116025856

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• Fan assembly • Processors and heat sinks • Memory modules 4 Let the system dry thoroughly for at least 24 hours. 5 Reinstall the processors and heat sinks, memory modules, power supplies, and fan assembly. See "Installing System Components." 6 Close the system. See "Closing the System." 7 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the system does not start properly, see "Getting Help." 8 If the system starts properly, shut down the system and reinstall all of the remaining components that you removed. See "Installing an Expansion Card." 9 Run the appropriate online diagnostic test. See "Running the System Diagnostics." If the tests fail, see "Getting Help." Troubleshooting a Damaged System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System." 3 Ensure that the following components are properly installed: • Expansion cards and both expansion-card risers • Power supplies • Fans • Processors and heat sinks Troubleshooting Your System 145

Section	Page
Dell™ PowerEdge™ R610 Systems Hardware Owner’s Manual	1
Notes, Cautions, and Warnings	2
Contents	3
1	11
About Your System	11
Accessing System Features During Startup	11
Front-Panel Features and Indicators	12
Figure 1-1. Front Panel Indicators and Features	12
LCD Panel Features	14
Figure 1-2. LCD Panel Features	15
Home Screen	15
Setup Menu	16
View Menu	16
Hard-Drive Indicator Patterns for RAID	17
Figure 1-3. Hard Drive Indicators	17
Back-Panel Features and Indicators	19
Figure 1-4. Back-Panel Features and Indicators	19
Power Indicator Codes	21
Figure 1-5. Power Supply Status Indicator	22
NIC Indicator Codes	22
Figure 1-6. NIC Indicators	22
LCD Status Messages	23
Viewing Status Messages	23
Removing LCD Status Messages	23
Table 1-1. LCD Status Messages	24
System Messages	37
Table 1-2. System Messages	37
Warning Messages	54
Diagnostics Messages	54
Alert Messages	54
Other Information You May Need	55
2	57
Using the System Setup Program and UEFI Boot Manager	57
Choosing the System Boot Mode	57
Entering the System Setup Program	58
1 Turn on or restart your system.	58
2 Press <F2> after you see the following message:	58
Responding to Error Messages	58
Using the System Setup Program Navigation Keys	58
System Setup Options	59
Main Screen	59
Figure 2-1. Main System Setup Program Screen	59
Memory Settings Screen	61
Processor Settings Screen	61
SATA Settings Screen	62
Boot Settings Screen	63
Integrated Devices Screen	64
PCI IRQ Assignments Screen	65
Serial Communication Screen	65
Embedded Server Management Screen	66
Power Management Screen	66
System Security Screen	68
Exit Screen	69
Entering the UEFI Boot Manager	70
1 Turn on or restart your system.	70
2 Press <F11> after you see the following message:	70
Using the UEFI Boot Manager Navigation Keys	70
UEFI Boot Manager Screen	71
UEFI Boot Settings Screen	71
System Utilities Screen	72
System and Setup Password Features	72
Using the System Password	72
Assigning a System Password	72
1 Verify that Password Status is Unlocked.	73
2 Highlight the System Password option and press <Enter>.	73
3 Type your new system password.	73
4 Press <Enter>.	73
5 To confirm your password, type it a second time and press <Enter>.	73
6 Either reboot the system now for the password protection to take effect or continue working.	73
Using Your System Password to Secure Your System	73
1 Turn on or reboot your system by pressing <Ctrl><Alt><Del>.	73
2 Type your password and press <Enter>.	73
1 Turn on or reboot your system by pressing <Ctrl><Alt><Del>.	73
2 Type your password and press <Ctrl><Enter>.	73
Disabling the System Password	74
Changing an Existing System Password	74
1 Enter the System Setup program by pressing <F2> during POST.	74
2 Select the System Security screen.	74
3 Verify that the Password Status is Unlocked.	74
4 Type the new system password in the two password fields.	74
Using the Setup Password	74
Assigning a Setup Password	74
Operating With a Setup Password Enabled	75
Deleting or Changing an Existing Setup Password	75
1 Enter the System Setup program and select the System Security.	75
2 Highlight Setup Password, press <Enter> to access the setup password window. Press <Enter> twice to clear the existing setup password.	75
3 If you want to assign a new setup password, perform the steps in \	75
iDRAC Configuration Utility	76
Entering the iDRAC Configuration Utility	76
1 Turn on or restart your system.	76
2 Press <Ctrl><E> when prompted during POST.	76
3	77
Installing System Components	77
Recommended Tools	77
Inside the System	77
Figure 3-1. Inside the System	78
Removing and Replacing the Optional Front Bezel	78
1 Unlock the keylock at the left end of the bezel.	78
2 Lift up on the release latch next to the key lock.	78
3 Rotate the left end of the bezel away from the front panel.	78
4 Unhook the right end of the bezel and pull the bezel away from the system.	78
Figure 3-2. Removing and Replacing the Optional Front Bezel	79
Information Tag	79
Removing the Information Tag	79
1 Remove the front bezel. See \	79
2 Pull the information tag out of its slot in the chassis until it is in the locked position. See Figure 1-1 in \	79
3 Pull the tag to the right until it disengages from the slot in the chassis to release the left portion of the tag.	79
4 Pull the tag to the left until it disengages from the slot in the chassis to release the right portion of the tag.	80
5 Remove the tag.	80
Replacing the Information Tag	80
1 Remove the front bezel. See \	80
2 Locate the information tag slot on the front of the system chassis. See Figure 1-1 in \	80
3 Holding the information tag horizontally, slide it into the information tag slot until it locks into place.	80
Opening and Closing the System	80
Opening the System	80
1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals.	80
2 Rotate the latch release lock counter clockwise to the unlocked position. See Figure 3-3.	80
3 Lift up on the latch on top of the system and slide the cover back. See Figure 3-3.	80
4 Grasp the cover on both sides and carefully lift the cover away from the system.	80
Figure 3-3. Removing and Replacing the System Cover	81
Closing the System	81
1 Lift up the latch on the cover.	81
2 Place the cover onto the chassis and offset it slightly towards the back of the system, so that the two hooks on the back edge of the cover fit over the corresponding tabs on the back edge of the chassis. See Figure 3-3.	81
3 Slide the cover towards the front of the chassis and close the latch.	81
4 Rotate the latch release lock in a clockwise direction to secure the cover.	81
Hard Drives	82
Removing a Drive Blank	82
1 Remove the front bezel. See \	82
2 Grasp the front of the hard-drive blank, press the release lever on the right side, and slide the blank out until it is free of the drive bay.	82
Figure 3-4. Removing or Installing a Hard-Drive Blank	83
Installing a Hard-Drive Blank	83
Removing a Hot-Swap Hard Drive	83
1 Remove the front bezel. See \	83
2 Using the RAID management software, prepare the drive for removal. Wait until the hard-drive indicators on the drive carrier s...	83
3 Press the release button and open the drive carrier release handle to release the drive. See Figure 3-5.	83
4 Slide the hard drive out of the drive bay.	83
5 Insert a drive blank in the vacated drive bay. See \	83
Installing a Hot-Swap Hard Drive	84
1 Remove the front bezel. See \	84
2 If a drive blank is present in the bay, remove it. See \	84
Figure 3-5. Installing a Hot-Swap Hard Drive	84
3 Install the hot-swap hard drive.	84
a Press the button on the front of the drive carrier.	84
b Insert the hard-drive carrier into the drive bay until the carrier contacts the backplane.	85
c Close the handle to lock the drive in place.	85
Removing a Hard Drive From a Hard-Drive Carrier	85
Installing a Hard Drive Into a Hard-Drive Carrier	85
1 Insert the hard drive into the hard-drive carrier with the connector end of the drive at the back. See Figure 3-6.	85
2 Align the holes on the hard drive with the back set of holes on the hard drive carrier.	85
3 Attach the four screws to secure the hard drive to the hard-drive carrier.	85
Figure 3-6. Installing a Hard Drive Into a Drive Carrier	86
Power Supplies	87
Removing a Power Supply	87
1 Disconnect the power cable from the power source and the power supply you intend to remove and remove the cables from the Velcro strap.	87
2 Press the lever release latch and slide the power supply out of the chassis. See Figure 3-7.	87
Figure 3-7. Removing and Replacing a Power Supply	88
Installing a Power Supply	88
1 On a system with redundant power supplies, verify that both power supplies are the same type and have the same maximum output power.	88
2 Slide the new power supply into the chassis until the power supply is fully seated and the release latch snaps into place. See Figure 3-7.	88
3 Connect the power cable to the power supply and plug the cable into a power outlet.	88
Removing the Power Supply Blank	89
Installing the Power Supply Blank	89
Expansion Cards	89
Expansion Card Installation Guidelines	89
Table 3-1. Expansion-Card Installation Order	90
Installing an Expansion Card	90
1 Unpack the expansion card and prepare it for installation.	90
2 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	90
3 Open the system. See \	90
4 Open the expansion-card latch and remove the filler bracket. See Figure 3-8.	90
5 Install the expansion card:	90
a Holding the card by its edges, position the card so that the card-edge connector aligns with the expansion-card connector on the expansion- card riser.	90
b Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated.	90
c Close the expansion-card latch. See Figure 3-8.	91
Figure 3-8. Installing or Removing an Expansion Card	91
6 Connect any cables to the expansion card.	91
7 Close the system. See \	91
Removing an Expansion Card	92
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	92
2 Open the system. See \	92
3 Disconnect all cables from the card.	92
4 Remove the expansion card:	92
a Open the expansion-card latch. See Figure 3-8.	92
b Grasp the expansion card by its edges, and carefully remove it from the expansion-card connector.	92
5 If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and close the expansion-card latch.	92
6 Close the system. See \	92
Expansion-Card Risers	92
Removing an Expansion-Card Riser	92
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	93
2 Open the system. See \	93
3 If an expansion card is installed in the expansion slot, remove the card now. See \	93
4 If you are removing the riser 1, remove the integrated storage controller card. See \	93
5 To remove the expansion-card riser, press the retention latch, then lift the expansion-card riser from the chassis. See Figure 3-9.	93
Figure 3-9. Installing or Removing an Expansion-Card Riser	94
Replacing an Expansion-Card Riser	95
1 To install an expansion-card riser, align the board with the riser guide posts on the system board. See Figure 3-9.	95
2 Lower the expansion-card riser into place until the expansion-card riser connector is fully seated.	95
3 If applicable, reinstall the expansion card. See \	95
4 If you are installing expansion-card riser 1, reinstall the integrated storage controller card. See \	95
5 Close the system. See \	95
6 Reconnect the system and peripherals to their power sources.	95
Internal SD Module	95
Installing the Internal SD Module	95
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	95
2 Open the system. See \	95
3 Position the internal SD module tray so the tabs on the underside of the tray fit into the corresponding hooks on the chassis (item 3 in Figure 3-10), then lower the opposite edge of the card into place. See Figure 3-10.	96
Figure 3-10. Installing the Internal SD Module	96
4 Connect the internal SD module cable to the connector on the control panel board. See Figure 3-10.	96
5 Close the system. See \	96
6 Reconnect the system and peripherals to their power sources, and turn them on.	96
Removing the Internal SD Module Card	97
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	97
2 Open the system. See \	97
3 Disconnect the internal SD module cable from the module. See Figure 3-10.	97
4 Lift upwards on the latch securing the internal SD module card tray to the chassis, then lift the tray out of the chassis. See Figure 3-10.	97
Internal SD Flash Card	97
Installing an Internal SD Flash Card	97
1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.	97
2 Open the system. See \	97
3 Locate the SD card connector on the internal SD module (see Figure 3-10).	97
4 With the label side facing up, insert the contact-pin end of the SD card into the card slot on the module. See Figure 3-10.	97
5 Press the card into the card slot to lock it into place.	98
6 Close the system. See \	98
7 Reconnect the system to power and restart the system.	98
Removing an Internal SD Flash Card	98
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	98
2 Open the system. See \	98
3 Locate the SD card slot on the internal SD module and press inward on the card to release it from the slot and remove the card.	98
4 Close the system. See \	98
5 Reconnect the system to power and restart the system.	98
Internal USB Memory Key	98
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	99
2 Open the system. See \	99
3 Locate the USB connector on the control panel board. See Figure 3-11.	99
4 Insert the USB memory key into the USB connector.	99
5 Close the system. See \	99
6 Reconnect the system to power and restart the system.	99
Figure 3-11. Removing or Installing the Internal USB Memory Key	99
Internal USB Cable	99
Removing the Internal USB Cable	99
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	100
2 Open the system. See \	100
3 Remove the fan bracket. See \	100
4 Remove the USB cable from the connector on the control panel.	100
5 Remove the USB cable from the cable routing guides on the inside of the chassis. If necessary remove any other cables from the cable routing guides.	100
6 Remove the USB cable from the connector on the system board.	100
Installing the Internal USB Cable	100
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	100
2 Open the system. See \	100
3 Remove the fan bracket. See \	100
4 Connect the USB cable to the connector on the control panel.	100
5 Route the cable through the cable routing guides on the inside of the chassis.	100
6 Connect the USB cable to the connector on the system board.	100
7 Replace the fan bracket. See \	100
8 Close the system. See \	100
9 Reconnect the system and peripherals to their power sources, and turn them on.	100
VFlash Media	100
Installing a VFlash Media Card	101
1 Locate the VFlash media slot at the back corner of the system. See \	101
2 With the label side facing up, insert the contact-pin end of the SD card into the card slot on the module.	101
3 Press inward on the card to lock it into the slot.	101
Removing a VFlash Media Card	101
iDRAC6 Enterprise Card (Optional)	101
Installing an iDRAC6 Enterprise Card	101
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	101
2 Open the system. See \	101
3 Remove the plastic filler plug from the system back panel.	101
4 If installed, remove the expansion card from expansion-card riser 1. See \	101
5 Install the iDRAC6 Enterprise card:	101
a Angle the card so that the RJ-45 connector fits through the back-panel opening. See Figure 3-12.	101
b Align the front edge of the card with the two front plastic retention standoffs next to the iDRAC6 connector on the system board, and lower the card into place. See Figure 3-12 and Figure 6-1.	101
Figure 3-12. Installing or Removing an iDRAC6 Enterprise Card	102
6 Reinstall the left expansion card, if applicable. See \	102
7 Close the system. See \	102
8 Reconnect the system and peripherals to their power sources, and turn them on.	102
Removing an iDRAC6 Enterprise Card	102
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	102
2 Disconnect the Ethernet cable from the iDRAC6 Enterprise Card connector on the system back panel. See Figure 1-4.	102
3 Open the system. See \	103
4 Remove the VFlash media from the iDRAC6 Enterprise Card. See\	103
5 If installed, remove the expansion card from expansion-card riser 2. See \	103
6 Remove the iDRAC6 Enterprise card:	103
a Pull back slightly on the two tabs at the front edge of the card and gently lift the front edge of the card off of the retention standoffs.	103
b Slide the card away from the back of the system until the RJ-45 connector is clear of the back panel, then lift the card out of the system.	103
7 Reinstall the expansion card. See \	103
8 Close the system. See \	103
9 Reconnect the system and peripherals to their power sources, and turn them on.	103
NIC Hardware Key	103
1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.	103
2 Open the system. See \	103
3 Locate the ISCSI_KEY connector on the system board. See Figure 6-1.	104
4 Insert the NIC hardware key into the connector. See Figure 3-13.	104
Figure 3-13. Installing a NIC Hardware Key	104
5 Close the system. See \	104
6 Reconnect the system to power and restart the system.	104
Cooling Fans	104
Removing a Cooling Fan	105
1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.	105
2 Open the system. See \	105
3 Disconnect the fan’s power cable from the system board. See Figure 3-14.	105
4 Remove the faulty fan by grasping the two blue touch points on the fan and sliding the fan from the fan assembly. See Figure 3-14.	105
Figure 3-14. Removing and Replacing a Fan	105
Replacing a Cooling Fan	106
1 Ensure that the fan is oriented correctly.	106
2 Slide the fan module into the fan assembly until the fan is fully seated. See Figure 3-14.	106
3 Connect the fan’s power cable to the power connector on the system board.	106
4 Close the system. See \	106
Removing the Fan Assembly	106
1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.	106
2 Open the system. See \	106
3 Disconnect each fan’s power cable from the system board. See Figure 3-14.	106
4 Lift the two latches on the top of the fan assembly, then lift the fan assembly from the chassis.	106
Figure 3-15. Removing and Replacing the Fan Assembly	107
Replacing the Fan Assembly	107
1 Being careful not to pinch the cables connected to the backplane board, replace the fan assembly in the chassis, and close the two latches to secure the assembly.	107
2 Connect each fan’s power cable to the power connectors on the system board.	107
3 Close the system. See \	108
Removing the Plastic Fan Guide	108
1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.	108
2 Open the system. See \	108
3 If necessary, remove the fan bracket. See \	108
4 Remove the fan guide by toggling the two small pegs on the plastic guide out of the two holes in the fan assembly. For the location of the fan guide and latches see Figure 3-15.	108
Replacing the Plastic Fan Guide	108
1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.	108
2 Open the system. See \	108
3 If necessary, remove the fan bracket. See \	108
4 Replace the guide by aligning the 2 small pegs on the guide with the two holes in the fan bracket. See Figure 3-15.	108
5 Replace the fan bracket. See \	108
6 Close the system. See \	108
7 Reconnect the system and peripherals to their power sources, and turn them on.	108
Optical Drive	108
Removing an Optical Drive	109
1 Remove the bezel. See \	109
2 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.	109
3 Open the system. See \	109
4 Disconnect the cable connector labeled OPTICAL from the back of the drive.	109
5 To remove the drive carrier, press the release latch, then slide the carrier out of the chassis. See Figure 3-16.	109
6 Close the system. See \	109
7 Replace the front bezel, if applicable. See \	109
Figure 3-16. Removing the Optical Drive	110
Installing an Optical Drive	110
1 Remove the bezel. See \	110
2 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.	110
3 Open the system. See \	110
4 To remove the optical drive blank, press down on the blue release tab at the back of the blank and push the blank out of the system.	110
5 Align the optical drive with its opening in the front panel.	110
6 Slide in the optical drive until the latch snaps into place.	110
7 Connect the cable connector labeled OPTICAL to the back of the drive.	110
8 If not already done, connect the power cable to DVD_PWR and the interface cable to SATA_A on the system board. See Figure 6-1.	111
9 Replace the front bezel, if applicable. See \	111
10 Reconnect the system and peripherals to their electrical outlets.	111
Integrated Storage Controller Card	111
Removing the Integrated Storage Controller Card	111
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	111
2 Open the system. See \	111
3 Disconnect the data cables from the controller card. See Figure 3-17.	111
4 If you are removing a battery-cached PERC controller, disconnect the RAID battery cable from the card.	111
5 Remove the card from the storage controller card slot:	111
a Grasp the expansion card by its edges, bend outward on both card- edge guides, and carefully remove the card from the expansion-card connector.	112
b With the blue card-edge guides still bent outwards, lift the side of the controller that is adjacent to the blue guide, and then remove the controller towards the front of the chassis.	112
Installing the Integrated Storage Controller Card	112
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	112
2 Open the system. See \	112
3 Install the controller card in the expansion slot on riser 1 labeled INT_STORAGE.	112
a Holding the card by its edges, with the card-edge facing the riser, insert one side of the card into the black card-edge guide...	112
b Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated and the plastic card guides fit over the edges of the card.	112
4 Connect the card to the SAS backplane:	112
a Connect the SAS data cable connector labelled \	112
b Route the SAS data cable through the channel on the inner side of the chassis.	112
c Unlatch the fan assembly and lift it far enough out of the chassis to route the SAS cable along the inside of the chassis, und...	113
d Attach the connector labeled \	113
Figure 3-17. Installing the Integrated Storage Controller Card	113
5 Close the system. See \	113
6 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.	114
RAID Battery	114
Removing a RAID Battery	114
1 Pull back gently on the edge of the battery bay and draw out the RAID battery from the battery carrier.	114
2 Disconnect the cable between the RAID battery and the PERC controller card.	114
Installing a RAID Battery	114
1 Connect the battery cable to the connector on the battery.	114
2 Locate the battery bay on the inner wall of the chassis next to the control panel board. See Figure 3-1.	114
3 Insert the battery into the battery holder.	114
4 Connect the battery cable to the battery connector on the RAID controller.	114
Removing the PERC 6/I Battery Cable	114
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	114
2 Open the system. See \	114
3 Disconnect the battery cable from the PERC controller. See Figure 3-17 for the battery connection location.	115
4 Remove the battery cable from the cable clip on the system board nearest PSU #2.	115
5 Follow the cable along the inside wall of the chassis.	115
6 Remove the fan bracket. See \	115
7 Remove the fan cable from the plastic cable routing guide. It might be necessary to remove other cables from the routing guide.	115
8 Disconnect the battery cable from the RAID battery.	115
Installing the PERC 6/I Battery Cable	115
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	115
2 Open the system. See \	115
3 Remove the fan bracket. See \	115
4 Connect the battery cable to the RAID battery.	115
5 Route the battery cable on the inside of the chassis wall through the plastic cable routing guide. If any other cables were removed from the routing guide, route those cables through the routing guide as well.	115
6 Route the cable on the inside of the chassis wall, place the cable in the cable clip nearest PSU #2.	115
7 Route the cable to the PERC controller and connect it to the battery connector on the PERC controller.	115
8 Replace the fan bracket. See \	115
9 Close the system. See \	115
10 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.	115
System Memory	116
General Memory Module Installation Guidelines	116
Mode-Specific Guidelines	117
Advanced ECC (Lockstep) Mode Support	117
Memory Mirroring Support	117
Optimizer (Independent Channel) Mode	117
Table 3-2. RDIMM Memory Configurations	118
Table 3-3. UDIMM Memory Configurations	119
Installing Memory Modules	120
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	120
2 Open the system. See \	120
3 Locate the memory module sockets. See Figure 6-1.	120
4 Press the ejectors on the memory module socket down and out, as shown in Figure 3-18, to allow the memory module to be inserted into the socket.	120
5 Handle each memory module only on either card edge, making sure not to touch the middle of the memory module.	120
Figure 3-18. Installing and Removing a Memory Module	121
6 Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket.	121
7 Press down on the memory module with your thumbs to lock the memory module into the socket.	121
8 Repeat step 4 through step 7 of this procedure to install the remaining memory modules. See Table 3-3.	121
9 Close the system. See \	121
10 Start up the system, press <F2> to enter the System Setup program, and check the System Memory setting on the main System Setup screen.	121
11 If the value is incorrect, one or more of the memory modules may not be installed properly. Repeat step 2 through step 10 of this procedure, checking to ensure that the memory modules are firmly seated in their sockets.	122
12 Run the system memory test in the system diagnostics. See \	122
Removing Memory Modules	122
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	122
2 Open the system. See \	122
3 Locate the memory module sockets. See Figure 6-1.	122
4 Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket. See Figure 3-18.	122
5 Close the system. See \	122
Processors	122
Removing a Processor	122
1 Prior to upgrading your system, download and install the latest system BIOS version from support.dell.com. Follow the instructions included in the file download to install the update on your system.	123
2 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	123
3 Open the system. See \	123
4 Open one of the heat-sink retention latches by pressing the end of the latch, moving it laterally, and lifting the latch upwards. See Figure 3-19.	123
Figure 3-19. Installing and Removing the Heat Sink	123
5 Wait 30 seconds for the heat sink to loosen from the processor.	123
6 Open the other heat-sink retention latch.	123
7 Gently lift the heat sink off of the processor and set the heat sink aside upside down (thermal grease side facing up).	124
8 Position your thumb firmly over the processor socket-release lever and release the lever from the locked position. Rotate the lever 90 degrees upward until the processor is released from the socket. See Figure 3-20.	124
9 Rotate the processor shield upward and out of the way. See Figure 3-20.	124
10 Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor.	124
Figure 3-20. Installing and Removing a Processor	125
Installing a Processor	125
1 If you are upgrading your processors, prior to upgrading your system, download and install the latest system BIOS version from support.dell.com. Follow the instructions included in the file download to install the update on your system.	125
2 If you are adding a second processor for the first time, remove the heatsink blank and the processor blank from the vacant processor socket. Removing the blanks is similar to removing a processor. See \	126
3 Unpack the processor if it has not been used previously.	126
4 Align the processor with the socket keys on the ZIF socket. See Figure 3-20.	126
5 Install the processor in the socket.	126
a With the release lever on the processor socket in the open position, align the processor with the socket keys and set the processor lightly in the socket.	126
b Close the processor shield.	126
c Rotate the socket release lever down until it snaps into place.	126
6 Install the heat sink.	126
a Using a clean lint-free cloth, remove any thermal grease from the heat sink.	126
b Open the grease packet included with the processor kit and apply a small amount (approximately 1.5 cm (.6 in) in diameter of thermal grease to the center of the top of the new processor.	126
c Place the heat sink on the processor. See Figure 3-20.	126
d Close the two heat-sink retention latches. See Figure 3-20.	126
7 Close the system. See \	126
8 Press <F2> to enter the System Setup program, and check that the processor information matches the new system configuration. See \	126
9 Run the system diagnostics to verify that the new processor operates correctly.	127
System Battery	127
Replacing the System Battery	127
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	127
2 Open the system. See \	127
Figure 3-21. Replacing the System Battery	128
3 Locate the battery socket. See Figure 6-1.	128
4 Remove the system battery.	128
a Support the battery connector by pressing down firmly on the positive side of the connector.	128
b Press the battery toward the positive side of the connector and lift it up out of the securing tabs at the negative side of the connector.	128
5 Install the new system battery.	128
a Support the battery connector by pressing down firmly on the positive side of the connector.	128
b Hold the battery with the \	128
c Press the battery straight down into the connector until it snaps into place.	128
6 Close the system. See \	128
7 Reconnect the system to the electrical outlet and turn the system on, including any attached peripherals.	128
8 Enter the System Setup program to confirm that the battery is operating properly. See \	129
9 Enter the correct time and date in the System Setup program's Time and Date fields, and configure the other settings for your system.	129
10 Exit the System Setup program.	129
Control Panel Assembly	129
11 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals.	129
12 Open the system. See \	129
13 Disconnect the display module cable from the control panel board. See Figure 3-22.	129
14 Using a knife or a small flat-blade screwdriver, insert the blade beneath the front panel of the display and slide the blade across the bottom to lift the panel outward. See Figure 3-22.	129
15 Bend the panel upward to allow access to the mounting screws.	129
Figure 3-22. Control Panel Removal	130
16 Using a T10 Torx driver, remove the two screws that secure the display module to the system chassis.	130
17 Remove the display module from the chassis cutout.	130
Installing the Control Panel Display Module	131
1 Insert the display module into the chassis cutout and secure with the two Torx screws. See Figure 3-22.	131
2 Attach the replacement panel to the front of the display module.	131
3 Connect the display module cable to the control panel board.	131
4 Close the system. See \	131
5 Reconnect the system to the power source and turn on the system and attached peripherals.	131
Removing the Control Panel Board	131
1 Turn off the system and attached peripherals and disconnect the system from the electrical outlet and peripherals.	131
2 Open the system. See \	131
3 Disconnect the display module cable from the control panel board. See Figure 3-22.	131
4 Disconnect the control panel cable and USB cable from the control panel board. See Figure 3-22.	131