Dell Studio XPS 1647 Setup Guide - Page 36
Memory Problems, Lockups and Software Problems, If a program stops responding
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Solving Problems Memory Problems If you experience memory problems - • Check if the memory module is compatible with your computer. Your computer supports DDR3 memory. For more information about the type of memory supported by your computer, see "Basic Specifications" on page 62. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 41). • Reseat the memory modules (see the Service Manual at support.dell.com) to ensure that your computer is successfully communicating with the memory. Lockups and Software Problems If the computer does not start up - Ensure that the power cable is firmly connected to the computer and to the electrical outlet. If a program stops responding - End the program: 1. Press simultaneously. 2. Click Applications. 3. Click the program that is no longer responding 4. Click End Task. If a program crashes repeatedly - Check the software documentation. If necessary, uninstall and then reinstall the program. NOTE: Software usually includes installation instructions in its documentation or on the disc (CD or DVD). 34