Dell V105 AIO Inkjet User Guide - Page 22
Troubleshooting - printer software
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Troubleshooting Setup Problems Error Codes and Flashing Lights on the Operator Panel Clearing Paper Jams Avoiding Jams and Misfeeds Printing Problems Copying Problems Scanning Problems Paper Problems Improving Print Quality General Guidelines for Selecting or Loading Print Media If the printer does not work, ensure that the printer is properly connected to the electrical outlet and the computer, if using a computer. For information on troubleshooting cartridge problems, see Error Codes and Flashing Lights on the Operator Panel. For help on maintaining your printer, see Maintenance. For more help and to check the latest information on troubleshooting your printer, please visit http://support.dell.com/support. Setup Problems Computer Problems Verify that your printer is compatible with your computer. The printer supports Windows Vista™, Windows® XP, and Windows 2000 only. Windows ME, Windows 98, and Windows 95 are not supported by this printer. Ensure that you have turned on both your printer and your computer. Check the USB cable. Ensure that the USB cable is firmly connected to your printer and your computer. Shut down the computer, reconnect the USB cable as shown on the Setting Up Your Printer poster, and then restart the computer. If the software installation screen does not appear automatically, install the software manually. 1. Insert the Drivers and Utilities CD. 2. In Windows Vista, click ® Computer. In Windows XP, click Start® My Computer. In Windows 2000, double-click My Computer from your desktop. 3. Double-click the CD-ROM drive icon, and then double-click setup.exe. 4. When the printer software installation screen appears, click Using a USB cable or Using a wireless network.