Dell VNXe1600 VNXe Series Service Commands - Page 11

ESRS IP Solution ESRS IP provides a secure, IP-based

Get Dell VNXe1600 PDF manuals and user guides View all Dell VNXe1600 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 11 highlights

Term Disk Processor Enclosure (DPE) EMC Secure Remote Support (ESRS) Normal Mode Service Mode Service User Account Storage Processor (SP) Definition A DPE is a physical, rack-mountable enclosure that includes one or two SPs, power supplies, and at least four drives. ESRS IP Solution (ESRS IP) provides a secure, IP-based, distributed support solution for command, control, and visibility into a system by an authorized remote support representative. Standard operational mode for a VNXe system. You can manage and configure servers, and provision storage. User data is accessible while the system is in Normal Mode. The VNXe system's reduced operational mode is for maintenance and troubleshooting. In this mode, a limited interface through Unisphere or a Command Line Interface (CLI) enables problem resolution. An SP in Service Mode does not process data requests. User data is not accessible when all SPs are in Service Mode. You cannot manage or provision new servers. Certain operations performed in Service Mode - such as changing the Service Account password or injecting a service tool - are not persistent across reboots and their effect will not be present in Normal Mode. The Service User Account has the right to perform maintenance and troubleshooting on the VNXe system. This is the only account that can log into the VNXe CLI (with SSH or a serial connection) and the Service Page within Unisphere. A discrete, highly available server that hosts both file and block level virtualized storage, and management for these services. SPs are physically located within the DPE and hold the CPU, memory, onboard SSD, and Battery Backup Unit (BBU). VNXe Service Commands 11

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
11
VNXe Service Commands
Term
Definition
Disk Processor Enclosure
(DPE)
A DPE is a physical, rack-mountable enclosure that
includes one or two SPs, power supplies, and at least four
drives.
EMC Secure Remote Support
(ESRS)
ESRS IP Solution (ESRS IP) provides a secure, IP-based,
distributed support solution for command, control, and
visibility into a system by an authorized remote support
representative.
Normal Mode
Standard operational mode for a VNXe system. You can
manage and configure servers, and provision storage.
User data is accessible while the system is in Normal
Mode.
Service Mode
The VNXe system’s reduced operational mode is for
maintenance and troubleshooting. In this mode, a limited
interface through Unisphere or a Command Line Interface
(CLI) enables problem resolution. An SP in Service Mode
does not process data requests. User data is not
accessible when all SPs are in Service Mode. You cannot
manage or provision new servers. Certain operations
performed in Service Mode
–
such as changing the
Service Account password or injecting a service tool
–
are
not persistent across reboots and their effect will not be
present in Normal Mode.
Service User Account
The Service User Account has the right to perform
maintenance and troubleshooting on the VNXe system.
This is the only account that can log into the VNXe CLI
(with SSH or a serial connection) and the Service Page
within Unisphere.
Storage Processor (SP)
A discrete, highly available server that hosts both file and
block level virtualized storage, and management for these
services. SPs are physically located within the DPE and
hold the CPU, memory, onboard SSD, and Battery Backup
Unit (BBU).