Dell VNXe3300 VNXe Service Commands Technical Notes - Page 54

Backend Image Restore svc_backend_image_restore, Restore VNXe OE

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Function: Recovery Mode: Service Usage: Technical Service Description Reinitializes a VNXe system to remedy configuration problems or to prepare a system for decommission. The onboard SSD that contains the VNXe system's OE is overwritten with the image currently contained in the backend image repository. All persistent configurations on the system, such as hostname, storage configuration, and host registration, are permanently overwritten. All storage provisioning information and user data is lost. This command can only be used when all installed SP(s) have been placed into the Service Mode. This command should be considered a last resort troubleshooting solution. It is recommended to try a SP reimage (svc_reimage) to try to correct the problem before using this command. It's also recommended that users obtain a Data Collection and consult with their support provider before making the decision to run this command. Use Cases Usage: svc_reinit [] where the qualifiers are: --help [-h]: Display this message --force [-f]: Skip all prompts Related Commands Backend Image Restore (svc_backend_image_restore), Restore VNXe OE (svc_reimage) Service Mode Hint Specifies the reason why the SP has entered Service Mode (svc_rescue_reason) Function: Diagnostic Mode: Service Usage: Technical Service Description The rescue reason signifies the specific reason an SP is in Service Mode. The rescue reason is a hexadecimal-formatted code. It is used mainly by the system's utilities. The command will return a value of "0x0000" if the system has no rescue reason set, or the rescue reason has it been cleared before it was run. In most cases, svc_diag should be used to view the system's rescue reason. That command contains the rescue reason code, the rescue reason's definition, and additional information about the current system state. Use Cases Usage: svc_rescue_reason [ | none] Where the qualifiers are: --help [-h]: Display this message VNXe Service Commands 54

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VNXe Service Commands
54
Function: Recovery
Mode: Service
Usage: Technical Service
Description
Reinitializes a VNXe system to remedy configuration problems or to prepare a system
for decommission.
The onboard SSD that contains the VNXe system’s OE is overwritten with the image
currently contained in the backend image repository. All persistent configurations on
the system, such as hostname, storage configuration, and host registration, are
permanently overwritten. All storage provisioning information and user data is lost.
This command can
only be used when all installed SP(s) have been placed into the
Service Mode.
This command should be considered a last resort troubleshooting solution
. It is
recommended to try a SP reimage (
svc_reimage)
to try to correct the problem before
using this command. It’s also recommended that users obtain a Data Collection and
consult with their support provider before making the decision to run this command.
Use Cases
Usage: svc_reinit [<qualifiers>]
where the qualifiers are:
--help [-h]: Display this message
--force [-f]: Skip all prompts
Related Commands
Backend Image Restore (svc_backend_image_restore), Restore VNXe OE
(svc_reimage)
Specifies the reason why the SP has entered Service Mode
Function: Diagnostic
Mode: Service
Usage: Technical Service
Description
The rescue reason signifies the specific reason an SP is in Service Mode. The rescue
reason is a hexadecimal-formatted code. It is used mainly by the system’s utilities.
The command will return a value of “0x0000” if the system has no rescue reason set,
or the rescue reason has it been cleared before it was run.
In most cases,
svc_diag
should be used to view the system's rescue reason. That
command contains the rescue reason code, the rescue reason’s definition, and
additional information about the current system state.
Use Cases
Usage: svc_rescue_reason [<qualifiers> | none]
Where the qualifiers are:
--help [-h]: Display this message
Service Mode Hint
(svc_rescue_reason)